VALIDATED EXECUTIVE ENGAGEMENTS
POOL + OUTREACH
1522
Number of executives repeatedly engaged by snail & email outreach
INTERACTIONS
274
Interactions with Platform & by Email
PARTICIPANTS
61
Unique # Participated
VALIDATIONS
27
Responses Validated*
* Login to view program details and full enterprise executive list.
DATE
JULY 2020
TABLES
148
PAGES
222
EDITION
8
PRICE
USD $4950
Focus On Solutions, One of the Largest Segments in the Speech Analytics Market.
Will this Market be a Huge Opportunity by 2025?
Amid the COVID-19 crisis, the global market for Speech Analytics estimated at US$1.3 Billion in the year 2020, is projected to reach a revised size of US$4.1 Billion by 2027, growing at aCAGR of 17.9% over the period 2020-2027. Solutions, one of the segments analyzed in the report, is projected to record 17.4% CAGR and reach US$2.4 Billion by the end of the analysis period. After an early analysis of the business implications of the pandemic and its induced economic crisis, growth in the Services segment is readjusted to a revised 18.6% CAGR for the next 7-year period.
The Speech Analytics market in the U.S. is estimated at US$380.5 Million in the year 2020. China, the world`s second largest economy, is forecast to reach a projected market size of US$701.5 Million by the year 2027 trailing a CAGR of 17.2% over the analysis period 2020 to 2027. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 16% and 15.4% respectively over the 2020-2027 period. Within Europe, Germany is forecast to grow at approximately 13.1% CAGR.We bring years of research experience to this 8th edition of our report. The 222-page report presents concise insights into how the pandemic has impacted production and the buy side for 2020 and 2021. A short-term phased recovery by key geography is also addressed.
Almawave S.r.l.; Avaya, Inc.; Calabrio, Inc.; CallMiner, Inc.; Clarabridge, Inc.; Genesys; Hewlett Packard Enterprise Development LP (HPE); NICE Systems Ltd.; Verint Systems, Inc.; Voci Technologies, Inc.; ZOOM International A.S.
» Application (Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk and Compliance Management, Other Applications) » Component (Solutions, Services) » Deployment Model (On-premises, Cloud) » Industry Vertical (BFSI, Retail and eCommerce, Travel and Hospitality, Government and Defense, Healthcare and Life Sciences, Energy and Utilities, Telecommunications and IT, Other Industry Verticals)
» World » United States » Canada » Japan » China » Europe » France » Germany » Italy » United Kingdom » and Rest of Europe » Asia-Pacific » Rest of World
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05
| I. INTRODUCTION, METHODOLOGY & REPORT SCOPE |
| II. EXECUTIVE SUMMARY |
| 1. MARKET OVERVIEW |
| Global Competitor Market Shares |
| Speech Analytics Competitor Market Share Scenario Worldwide (in %): 2019 & 2025 |
| Impact of Covid-19 and a Looming Global Recession |
| 2. FOCUS ON SELECT PLAYERS |
| 3. MARKET TRENDS & DRIVERS |
| 4. GLOBAL MARKET PERSPECTIVE |
| Speech Analytics Global Market Estimates and Forecasts in US$ Thousand by Region/Country: 2018-2025 |
| Speech Analytics Market Share Shift across Key Geographies Worldwide: 2019 VS 2025 |
| Customer Experience Management (Application) Global Market Estimates & Forecasts in US$ Thousand by Region/Country: 2018-2025 |
| Customer Experience Management (Application) Market Share Breakdown by Region/Country: 2019 VS 2025 |
| Call Monitoring (Application) Demand Potential Worldwide in US$ Thousand by Region/Country: 2018-2025 |
| Call Monitoring (Application) Share Breakdown Review by Region/Country: 2019 VS 2025 |
| Agent Performance Monitoring (Application) Worldwide Latent Demand Forecasts in US$ Thousand by Region/Country: 2018-2025 |
| Agent Performance Monitoring (Application) Distribution of Global Sales by Region/Country: 2019 VS 2025 |
| Sales Performance Management (Application) Sales Estimates and Forecasts in US$ Thousand by Region/Country for the Years 2018 through 2025 |
| Sales Performance Management (Application) Global Market Share Distribution by Region/Country for 2019 and 2025 |
| Competitive Intelligence (Application) Global Opportunity Assessment in US$ Thousand by Region/Country: 2018-2025 |
| Competitive Intelligence (Application) Percentage Share Breakdown of Global Sales by Region/Country: 2019 VS 2025 |
| Risk and Compliance Management (Application) Worldwide Sales in US$ Thousand by Region/Country: 2018-2025 |
| Risk and Compliance Management (Application) Market Share Shift across Key Geographies: 2019 VS 2025 |
| Other Applications (Application) Global Market Estimates & Forecasts in US$ Thousand by Region/Country: 2018-2025 |
| Other Applications (Application) Market Share Breakdown by Region/Country: 2019 VS 2025 |
| Solutions (Component) World Market by Region/Country in US$ Thousand: 2018 to 2025 |
| Solutions (Component) Market Share Breakdown of Worldwide Sales by Region/Country: 2019 VS 2025 |
| Services (Component) Potential Growth Markets Worldwide in US$ Thousand: 2018 to 2025 |
| Services (Component) Market Sales Breakdown by Region/Country in Percentage: 2019 VS 2025 |
| BFSI (Industry Vertical) Sales Estimates and Forecasts in US$ Thousand by Region/Country for the Years 2018 through 2025 |
| BFSI (Industry Vertical) Global Market Share Distribution by Region/Country for 2019 and 2025 |
| Retail and eCommerce (Industry Vertical) Global Opportunity Assessment in US$ Thousand by Region/Country: 2018-2025 |
| Retail and eCommerce (Industry Vertical) Percentage Share Breakdown of Global Sales by Region/Country: 2019 VS 2025 |
| Travel and Hospitality (Industry Vertical) Worldwide Sales in US$ Thousand by Region/Country: 2018-2025 |
| Travel and Hospitality (Industry Vertical) Market Share Shift across Key Geographies: 2019 VS 2025 |
| Government and Defense (Industry Vertical) Global Market Estimates & Forecasts in US$ Thousand by Region/Country: 2018-2025 |
| Government and Defense (Industry Vertical) Market Share Breakdown by Region/Country: 2019 VS 2025 |
| Healthcare and Life Sciences (Industry Vertical) Demand Potential Worldwide in US$ Thousand by Region/Country: 2018-2025 |
| Healthcare and Life Sciences (Industry Vertical) Share Breakdown Review by Region/Country: 2019 VS 2025 |
| Energy and Utilities (Industry Vertical) Worldwide Latent Demand Forecasts in US$ Thousand by Region/Country: 2018-2025 |
| Energy and Utilities (Industry Vertical) Distribution of Global Sales by Region/Country: 2019 VS 2025 |
| Telecommunications and IT (Industry Vertical) Sales Estimates and Forecasts in US$ Thousand by Region/Country for the Years 2018 through 2025 |
| Telecommunications and IT (Industry Vertical) Global Market Share Distribution by Region/Country for 2019 and 2025 |
| Other Industry Verticals (Industry Vertical) Global Opportunity Assessment in US$ Thousand by Region/Country: 2018-2025 |
| Other Industry Verticals (Industry Vertical) Percentage Share Breakdown of Global Sales by Region/Country: 2019 VS 2025 |
| On-premises (Deployment Model) Geographic Market Spread Worldwide in US$ Thousand: 2018 to 2025 |
| On-premises (Deployment Model) Market Share Distribution in Percentage by Region/Country: 2019 VS 2025 |
| Cloud (Deployment Model) World Market Estimates and Forecasts by Region/Country in US$ Thousand: 2018 to 2025 |
| Cloud (Deployment Model) Market Share Breakdown by Region/Country: 2019 VS 2025 |
| III. MARKET ANALYSIS |
| GEOGRAPHIC MARKET ANALYSIS |
| UNITED STATES |
| Market Facts & Figures |
| US Speech Analytics Market Share (in %) by Company: 2019 & 2025 |
| United States Speech Analytics Latent Demand Forecasts in US$ Thousand by Application: 2018 to 2025 |
| Speech Analytics Market Share Breakdown in the United States by Application: 2019 VS 2025 |
| United States Speech Analytics Market Estimates and Projections in US$ Thousand by Component: 2018 to 2025 |
| United States Speech Analytics Market Share Breakdown by Component: 2019 VS 2025 |
| United States Speech Analytics Latent Demand Forecasts in US$ Thousand by Industry Vertical: 2018 to 2025 |
| Speech Analytics Market Share Breakdown in the United States by Industry Vertical: 2019 VS 2025 |
| United States Speech Analytics Market Estimates and Projections in US$ Thousand by Deployment Model: 2018 to 2025 |
| United States Speech Analytics Market Share Breakdown by Deployment Model: 2019 VS 2025 |
| CANADA |
| Canadian Speech Analytics Market Quantitative Demand Analysis in US$ Thousand by Application: 2018 to 2025 |
| Canadian Speech Analytics Market Share Analysis by Application: 2019 VS 2025 |
| Canadian Speech Analytics Market Estimates and Forecasts in US$ Thousand by Component: 2018 to 2025 |
| Speech Analytics Market in Canada: Percentage Share Breakdown of Sales by Component for 2019 and 2025 |
| Canadian Speech Analytics Market Quantitative Demand Analysis in US$ Thousand by Industry Vertical: 2018 to 2025 |
| Canadian Speech Analytics Market Share Analysis by Industry Vertical: 2019 VS 2025 |
| Canadian Speech Analytics Market Estimates and Forecasts in US$ Thousand by Deployment Model: 2018 to 2025 |
| Speech Analytics Market in Canada: Percentage Share Breakdown of Sales by Deployment Model for 2019 and 2025 |
| JAPAN |
| Japanese Demand Estimates and Forecasts for Speech Analytics in US$ Thousand by Application: 2018 to 2025 |
| Speech Analytics Market Share Shift in Japan by Application: 2019 VS 2025 |
| Japanese Market for Speech Analytics: Annual Sales Estimates and Projections in US$ Thousand by Component for the Period 2018-2025 |
| Japanese Speech Analytics Market Share Analysis by Component: 2019 VS 2025 |
| Japanese Demand Estimates and Forecasts for Speech Analytics in US$ Thousand by Industry Vertical: 2018 to 2025 |
| Speech Analytics Market Share Shift in Japan by Industry Vertical: 2019 VS 2025 |
| Japanese Market for Speech Analytics: Annual Sales Estimates and Projections in US$ Thousand by Deployment Model for the Period 2018-2025 |
| Japanese Speech Analytics Market Share Analysis by Deployment Model: 2019 VS 2025 |
| CHINA |
| Chinese Demand for Speech Analytics in US$ Thousand by Application: 2018 to 2025 |
| Chinese Speech Analytics Market Share Breakdown by Application: 2019 VS 2025 |
| Chinese Speech Analytics Market Growth Prospects in US$ Thousand by Component for the Period 2018-2025 |
| Chinese Speech Analytics Market by Component: Percentage Breakdown of Sales for 2019 and 2025 |
| Chinese Demand for Speech Analytics in US$ Thousand by Industry Vertical: 2018 to 2025 |
| Chinese Speech Analytics Market Share Breakdown by Industry Vertical: 2019 VS 2025 |
| Chinese Speech Analytics Market Growth Prospects in US$ Thousand by Deployment Model for the Period 2018-2025 |
| Chinese Speech Analytics Market by Deployment Model: Percentage Breakdown of Sales for 2019 and 2025 |
| EUROPE |
| Market Facts & Figures |
| European Speech Analytics Market: Competitor Market Share Scenario (in %) for 2019 & 2025 |
| European Speech Analytics Market Demand Scenario in US$ Thousand by Region/Country: 2018-2025 |
| European Speech Analytics Market Share Shift by Region/Country: 2019 VS 2025 |
| European Speech Analytics Addressable Market Opportunity in US$ Thousand by Application: 2018-2025 |
| European Speech Analytics Market Share Analysis by Application: 2019 VS 2025 |
| European Speech Analytics Market Estimates and Forecasts in US$ Thousand by Component: 2018-2025 |
| European Speech Analytics Market Share Breakdown by Component: 2019 VS 2025 |
| European Speech Analytics Addressable Market Opportunity in US$ Thousand by Industry Vertical: 2018-2025 |
| European Speech Analytics Market Share Analysis by Industry Vertical: 2019 VS 2025 |
| European Speech Analytics Market Estimates and Forecasts in US$ Thousand by Deployment Model: 2018-2025 |
| European Speech Analytics Market Share Breakdown by Deployment Model: 2019 VS 2025 |
| FRANCE |
| Speech Analytics Quantitative Demand Analysis in France in US$ Thousand by Application: 2018-2025 |
| French Speech Analytics Market Share Analysis: A 7-Year Perspective by Application for 2019 and 2025 |
| Speech Analytics Market in France by Component: Estimates and Projections in US$ Thousand for the Period 2018-2025 |
| French Speech Analytics Market Share Analysis by Component: 2019 VS 2025 |
| Speech Analytics Quantitative Demand Analysis in France in US$ Thousand by Industry Vertical: 2018-2025 |
| French Speech Analytics Market Share Analysis: A 7-Year Perspective by Industry Vertical for 2019 and 2025 |
| Speech Analytics Market in France by Deployment Model: Estimates and Projections in US$ Thousand for the Period 2018-2025 |
| French Speech Analytics Market Share Analysis by Deployment Model: 2019 VS 2025 |
| GERMANY |
| Speech Analytics Market in Germany: Annual Sales Estimates and Forecasts in US$ Thousand by Application for the Period 2018-2025 |
| Speech Analytics Market Share Distribution in Germany by Application: 2019 VS 2025 |
| Speech Analytics Market in Germany: Recent Past, Current and Future Analysis in US$ Thousand by Component for the Period 2018-2025 |
| German Speech Analytics Market Share Breakdown by Component: 2019 VS 2025 |
| Speech Analytics Market in Germany: Annual Sales Estimates and Forecasts in US$ Thousand by Industry Vertical for the Period 2018-2025 |
| Speech Analytics Market Share Distribution in Germany by Industry Vertical: 2019 VS 2025 |
| Speech Analytics Market in Germany: Recent Past, Current and Future Analysis in US$ Thousand by Deployment Model for the Period 2018-2025 |
| German Speech Analytics Market Share Breakdown by Deployment Model: 2019 VS 2025 |
| ITALY |
| Italian Demand for Speech Analytics in US$ Thousand by Application: 2018 to 2025 |
| Italian Speech Analytics Market Share Breakdown by Application: 2019 VS 2025 |
| Italian Speech Analytics Market Growth Prospects in US$ Thousand by Component for the Period 2018-2025 |
| Italian Speech Analytics Market by Component: Percentage Breakdown of Sales for 2019 and 2025 |
| Italian Demand for Speech Analytics in US$ Thousand by Industry Vertical: 2018 to 2025 |
| Italian Speech Analytics Market Share Breakdown by Industry Vertical: 2019 VS 2025 |
| Italian Speech Analytics Market Growth Prospects in US$ Thousand by Deployment Model for the Period 2018-2025 |
| Italian Speech Analytics Market by Deployment Model: Percentage Breakdown of Sales for 2019 and 2025 |
| UNITED KINGDOM |
| United Kingdom Demand Estimates and Forecasts for Speech Analytics in US$ Thousand by Application: 2018 to 2025 |
| Speech Analytics Market Share Shift in the United Kingdom by Application: 2019 VS 2025 |
| United Kingdom Market for Speech Analytics: Annual Sales Estimates and Projections in US$ Thousand by Component for the Period 2018-2025 |
| United Kingdom Speech Analytics Market Share Analysis by Component: 2019 VS 2025 |
| United Kingdom Demand Estimates and Forecasts for Speech Analytics in US$ Thousand by Industry Vertical: 2018 to 2025 |
| Speech Analytics Market Share Shift in the United Kingdom by Industry Vertical: 2019 VS 2025 |
| United Kingdom Market for Speech Analytics: Annual Sales Estimates and Projections in US$ Thousand by Deployment Model for the Period 2018-2025 |
| United Kingdom Speech Analytics Market Share Analysis by Deployment Model: 2019 VS 2025 |
| REST OF EUROPE |
| Rest of Europe Speech Analytics Addressable Market Opportunity in US$ Thousand by Application: 2018-2025 |
| Rest of Europe Speech Analytics Market Share Analysis by Application: 2019 VS 2025 |
| Rest of Europe Speech Analytics Market Estimates and Forecasts in US$ Thousand by Component: 2018-2025 |
| Rest of Europe Speech Analytics Market Share Breakdown by Component: 2019 VS 2025 |
| Rest of Europe Speech Analytics Addressable Market Opportunity in US$ Thousand by Industry Vertical: 2018-2025 |
| Rest of Europe Speech Analytics Market Share Analysis by Industry Vertical: 2019 VS 2025 |
| Rest of Europe Speech Analytics Market Estimates and Forecasts in US$ Thousand by Deployment Model: 2018-2025 |
| Rest of Europe Speech Analytics Market Share Breakdown by Deployment Model: 2019 VS 2025 |
| ASIA-PACIFIC |
| Speech Analytics Quantitative Demand Analysis in Asia-Pacific in US$ Thousand by Application: 2018-2025 |
| Asia-Pacific Speech Analytics Market Share Analysis: A 7-Year Perspective by Application for 2019 and 2025 |
| Speech Analytics Market in Asia-Pacific by Component: Estimates and Projections in US$ Thousand for the Period 2018-2025 |
| Asia-Pacific Speech Analytics Market Share Analysis by Component: 2019 VS 2025 |
| Speech Analytics Quantitative Demand Analysis in Asia-Pacific in US$ Thousand by Industry Vertical: 2018-2025 |
| Asia-Pacific Speech Analytics Market Share Analysis: A 7-Year Perspective by Industry Vertical for 2019 and 2025 |
| Speech Analytics Market in Asia-Pacific by Deployment Model: Estimates and Projections in US$ Thousand for the Period 2018-2025 |
| Asia-Pacific Speech Analytics Market Share Analysis by Deployment Model: 2019 VS 2025 |
| REST OF WORLD |
| Rest of World Speech Analytics Market Quantitative Demand Analysis in US$ Thousand by Application: 2018 to 2025 |
| Rest of World Speech Analytics Market Share Analysis by Application: 2019 VS 2025 |
| Rest of World Speech Analytics Market Estimates and Forecasts in US$ Thousand by Component: 2018 to 2025 |
| Speech Analytics Market in Rest of World: Percentage Share Breakdown of Sales by Component for 2019 and 2025 |
| Rest of World Speech Analytics Market Quantitative Demand Analysis in US$ Thousand by Industry Vertical: 2018 to 2025 |
| Rest of World Speech Analytics Market Share Analysis by Industry Vertical: 2019 VS 2025 |
| Rest of World Speech Analytics Market Estimates and Forecasts in US$ Thousand by Deployment Model: 2018 to 2025 |
| Speech Analytics Market in Rest of World: Percentage Share Breakdown of Sales by Deployment Model for 2019 and 2025 |
| IV. COMPETITION |
| Total Companies Profiled : 46 Click here to request a full table of contents and more details on this project. |
| V. CURATED RESEARCH |
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