EXECUTIVE ENGAGEMENTS
POOL
5274
Number of executives repeatedly engaged by snail & email outreach
INTERACTIONS
1899
Interactions with Platform & by Email
PARTICIPANTS
494
Unique # Participated
VALIDATIONS
94
Responses Validated*
COMPANIES
49
Responses Validated*
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DATE
MAY 2021
TABLES
146
PAGES
225
EDITION
8
PRICE
USD 4950
CODE
MCP14975
*Engagement stats are ongoing and dynamic
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HIGHLIGHTS & REPORT INDEX
Amid the COVID-19 crisis, the global market for Speech Analytics estimated at US$1.6 Billion in the year 2020, is projected to reach a revised size of US$5.2 Billion by 2027, growing at a CAGR of 17.9% over the period 2020-2027.Solutions, one of the segments analyzed in the report, is projected to grow at a 17.4% CAGR to reach US$3.1 Billion by the end of the analysis period. After an early analysis of the business implications of the pandemic and its induced economic crisis, growth in the Services segment is readjusted to a revised 18.6% CAGR for the next 7-year period. This segment currently accounts for a 39.3% share of the global Speech Analytics market.
The Speech Analytics market in the U.S. is estimated at US$485.7 Million in the year 2020. The country currently accounts for a 29.62% share in the global market. China, the world second largest economy, is forecast to reach an estimated market size of US$895.5 Million in the year 2027 trailing a CAGR of 17.2% through 2027. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 16% and 15.4% respectively over the 2020-2027 period. Within Europe, Germany is forecast to grow at approximately 13.1% CAGR while Rest of European market (as defined in the study) will reach US$895.5 Million by the year 2027.
SELECT PLAYERS
Almawave S.r.l.; Avaya, Inc.; Calabrio, Inc.; CallMiner, Inc.; Clarabridge, Inc.; Genesys; Hewlett Packard Enterprise Development LP (HPE); NICE Systems Ltd.; Verint Systems, Inc.; Voci Technologies, Inc.; ZOOM International A.S.
SEGMENTS
» Application (Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk and Compliance Management, Other Applications) » Component (Solutions, Services) » Deployment Model (On-premises, Cloud) » Industry Vertical (BFSI, Retail and eCommerce, Travel and Hospitality, Government and Defense, Healthcare and Life Sciences, Energy and Utilities, Telecommunications and IT, Other Industry Verticals)
GEOGRAPHIES
» World » United States » Canada » Japan » China » Europe » France » Germany » Italy » United Kingdom » and Rest of Europe » Asia-Pacific » Rest of World
TABLE OF CONTENTS
| I. METHODOLOGY |
| II. EXECUTIVE SUMMARY |
| 1. MARKET OVERVIEW |
| Influencer Market Insights |
| World Market Trajectories |
| Impact of Covid-19 and a Looming Global Recession |
| 2. FOCUS ON SELECT PLAYERS |
| 3. MARKET TRENDS & DRIVERS |
| 4. GLOBAL MARKET PERSPECTIVE |
| World Current & Future Analysis for Speech Analytics by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Speech Analytics by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2020 & 2027 |
| World Current & Future Analysis for Solutions by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Solutions by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for Customer Experience Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Customer Experience Management by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for Call Monitoring by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Call Monitoring by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for Agent Performance Monitoring by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Agent Performance Monitoring by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for Sales Performance Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Sales Performance Management by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for Competitive Intelligence by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Competitive Intelligence by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for Other Applications by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Other Applications by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for On-Premise by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for On-Premise by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for Cloud by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Cloud by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for Risk & Compliance Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Risk & Compliance Management by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for BFSI by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for Retail & eCommerce by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Retail & eCommerce by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for Travel & Hospitality by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Travel & Hospitality by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for Government & Defense by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Government & Defense by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for Healthcare & Life Sciences by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Healthcare & Life Sciences by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for Energy & Utilities by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Energy & Utilities by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for IT & Telecom by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for IT & Telecom by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for Other End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Other End-Uses by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| III. MARKET ANALYSIS |
| UNITED STATES |
| USA Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| USA 7-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2020 & 2027 |
| USA Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| USA 7-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications for the Years 2020 & 2027 |
| USA Current & Future Analysis for Speech Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| USA 7-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2020 & 2027 |
| USA Current & Future Analysis for Speech Analytics by End-Use - BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| USA 7-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses for the Years 2020 & 2027 |
| CANADA |
| Canada Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Canada 7-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2020 & 2027 |
| Canada Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Canada 7-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications for the Years 2020 & 2027 |
| Canada Current & Future Analysis for Speech Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Canada 7-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2020 & 2027 |
| Canada Current & Future Analysis for Speech Analytics by End-Use - BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Canada 7-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses for the Years 2020 & 2027 |
| JAPAN |
| Japan Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Japan 7-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2020 & 2027 |
| Japan Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Japan 7-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications for the Years 2020 & 2027 |
| Japan Current & Future Analysis for Speech Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Japan 7-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2020 & 2027 |
| Japan Current & Future Analysis for Speech Analytics by End-Use - BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Japan 7-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses for the Years 2020 & 2027 |
| CHINA |
| China Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| China 7-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2020 & 2027 |
| China Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| China 7-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications for the Years 2020 & 2027 |
| China Current & Future Analysis for Speech Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| China 7-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2020 & 2027 |
| China Current & Future Analysis for Speech Analytics by End-Use - BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| China 7-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses for the Years 2020 & 2027 |
| EUROPE |
| Europe Current & Future Analysis for Speech Analytics by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| Europe 7-Year Perspective for Speech Analytics by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2020 & 2027 |
| Europe Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Europe 7-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2020 & 2027 |
| Europe Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Europe 7-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications for the Years 2020 & 2027 |
| Europe Current & Future Analysis for Speech Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Europe 7-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2020 & 2027 |
| Europe Current & Future Analysis for Speech Analytics by End-Use - BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Europe 7-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses for the Years 2020 & 2027 |
| FRANCE |
| France Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| France 7-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2020 & 2027 |
| France Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| France 7-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications for the Years 2020 & 2027 |
| France Current & Future Analysis for Speech Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| France 7-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2020 & 2027 |
| France Current & Future Analysis for Speech Analytics by End-Use - BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| France 7-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses for the Years 2020 & 2027 |
| GERMANY |
| Germany Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Germany 7-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2020 & 2027 |
| Germany Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Germany 7-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications for the Years 2020 & 2027 |
| Germany Current & Future Analysis for Speech Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Germany 7-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2020 & 2027 |
| Germany Current & Future Analysis for Speech Analytics by End-Use - BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Germany 7-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses for the Years 2020 & 2027 |
| ITALY |
| Italy Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Italy 7-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2020 & 2027 |
| Italy Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Italy 7-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications for the Years 2020 & 2027 |
| Italy Current & Future Analysis for Speech Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Italy 7-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2020 & 2027 |
| Italy Current & Future Analysis for Speech Analytics by End-Use - BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Italy 7-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses for the Years 2020 & 2027 |
| UNITED KINGDOM |
| UK Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| UK 7-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2020 & 2027 |
| UK Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| UK 7-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications for the Years 2020 & 2027 |
| UK Current & Future Analysis for Speech Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| UK 7-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2020 & 2027 |
| UK Current & Future Analysis for Speech Analytics by End-Use - BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| UK 7-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses for the Years 2020 & 2027 |
| REST OF EUROPE |
| Rest of Europe Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Rest of Europe 7-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2020 & 2027 |
| Rest of Europe Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Rest of Europe 7-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications for the Years 2020 & 2027 |
| Rest of Europe Current & Future Analysis for Speech Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Rest of Europe 7-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2020 & 2027 |
| Rest of Europe Current & Future Analysis for Speech Analytics by End-Use - BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Rest of Europe 7-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses for the Years 2020 & 2027 |
| ASIA-PACIFIC |
| Asia-Pacific Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Asia-Pacific 7-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2020 & 2027 |
| Asia-Pacific Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Asia-Pacific 7-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications for the Years 2020 & 2027 |
| Asia-Pacific Current & Future Analysis for Speech Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Asia-Pacific 7-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2020 & 2027 |
| Asia-Pacific Current & Future Analysis for Speech Analytics by End-Use - BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Asia-Pacific 7-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses for the Years 2020 & 2027 |
| REST OF WORLD |
| Rest of World Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Rest of World 7-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2020 & 2027 |
| Rest of World Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Rest of World 7-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications for the Years 2020 & 2027 |
| Rest of World Current & Future Analysis for Speech Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Rest of World 7-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2020 & 2027 |
| Rest of World Current & Future Analysis for Speech Analytics by End-Use - BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Rest of World 7-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses for the Years 2020 & 2027 |
| IV. COMPETITION |
| Total Companies Profiled: 49 |
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