EXECUTIVE ENGAGEMENTS
POOL
5274
Number of executives repeatedly engaged by snail & email outreach
INTERACTIONS
1899
Interactions with Platform & by Email
PARTICIPANTS
494
Unique # Participated
VALIDATIONS
94
Responses Validated*
COMPANIES
49
Responses Validated*
* Login for a full stack data experience
DATE
OCT 2022
TABLES
123
PAGES
198
EDITION
8
PRICE
USD 4950
CODE
MCP14975
*Engagement stats are ongoing and dynamic
RESEARCH MODULES
EXECUTIVES
HIGHLIGHTS & REPORT INDEX
What's New for 2022?
» Global competitiveness and key competitor percentage market shares
» Market presence across multiple geographies - Strong/Active/Niche/Trivial
» Online interactive peer-to-peer collaborative bespoke updates
» Access to our digital archives and MarketGlass Research Platform
» Complimentary updates for one year
Global Speech Analytics Market to Reach $5.3 Billion by 2027
In the changed post COVID-19 business landscape, the global market for Speech Analytics estimated at US$1.4 Billion in the year 2020, is projected to reach a revised size of US$5.3 Billion by 2027, growing at aCAGR of 20.4% over the period 2020-2027. Solutions, one of the segments analyzed in the report, is projected to record 17.7% CAGR and reach US$2.8 Billion by the end of the analysis period. Taking into account the ongoing post pandemic recovery, growth in the Services segment is readjusted to a revised 24.2% CAGR for the next 7-year period.
The U.S. Market is Estimated at $415 Million, While China is Forecast to Grow at 19.5% CAGR
The Speech Analytics market in the U.S. is estimated at US$415 Million in the year 2020. China, the world`s second largest economy, is forecast to reach a projected market size of US$908.4 Million by the year 2027 trailing a CAGR of 19.5% over the analysis period 2020 to 2027. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 18.9% and 17.7% respectively over the 2020-2027 period. Within Europe, Germany is forecast to grow at approximately 14.8% CAGR.
SELECT PLAYERS
Almawave S.r.l.; Avaya, Inc.; Calabrio, Inc.; CallMiner, Inc.; Clarabridge, Inc.; Genesys; Hewlett Packard Enterprise Development LP (HPE); NICE Systems Ltd.; Verint Systems, Inc.; Voci Technologies, Inc.; ZOOM International A.S.
SEGMENTS
» Component (Solutions, Services) » Deployment (Cloud, On-Premise) » Application (Customer Experience Management, Competitive Intelligence, Risk & Compliance Management, Call Monitoring, Sales Performance Management, Agent Performance Monitoring, Other Applications) » End-Use (BFSI, IT & Telecom, Retail & eCommerce, Travel & Hospitality, Healthcare & Life Sciences, Energy & Utilities, Government & Defense, Other End-Uses)
GEOGRAPHIES
» World » United States » Canada » Japan » China » Europe » France » Germany » Italy » United Kingdom » and Rest of Europe » Asia-Pacific » Rest of World
TABLE OF CONTENTS
| I. METHODOLOGY |
| II. EXECUTIVE SUMMARY |
| 1. MARKET OVERVIEW |
| Influencer Market Insights |
| World Market Trajectories |
| Speech Analytics – Global Key Competitors Percentage Market Share in 2022 (E) |
| Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2022 (E) |
| Impact of Covid-19 and a Looming Global Recession |
| 2. FOCUS ON SELECT PLAYERS |
| 3. MARKET TRENDS & DRIVERS |
| 4. GLOBAL MARKET PERSPECTIVE |
| World Recent Past, Current & Future Analysis for Speech Analytics by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Speech Analytics by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for Solutions by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Solutions by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for Customer Experience Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Customer Experience Management by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for Call Monitoring by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Call Monitoring by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for Agent Performance Monitoring by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Agent Performance Monitoring by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for Sales Performance Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Sales Performance Management by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for Competitive Intelligence by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Competitive Intelligence by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for Other Applications by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Other Applications by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for On-Premise by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for On-Premise by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for Cloud by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Cloud by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for Risk & Compliance Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Risk & Compliance Management by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for BFSI by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for Retail & eCommerce by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Retail & eCommerce by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for Travel & Hospitality by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Travel & Hospitality by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for Government & Defense by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Government & Defense by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for Healthcare & Life Sciences by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Healthcare & Life Sciences by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for Energy & Utilities by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Energy & Utilities by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for IT & Telecom by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for IT & Telecom by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for Other End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Other End-Uses by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Speech Analytics Market Analysis of Annual Sales in US$ Thousand for Years 2012 through 2027 |
| III. MARKET ANALYSIS |
| UNITED STATES |
| Speech Analytics Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2022 (E) |
| USA Recent Past, Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| USA 7-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2021 & 2027 |
| USA Recent Past, Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| USA 7-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications for the Years 2021 & 2027 |
| USA Recent Past, Current & Future Analysis for Speech Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| USA 7-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2021 & 2027 |
| USA Recent Past, Current & Future Analysis for Speech Analytics by End-Use - BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| USA 7-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses for the Years 2021 & 2027 |
| CANADA |
| Canada Recent Past, Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Canada 7-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2021 & 2027 |
| Canada Recent Past, Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Canada 7-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications for the Years 2021 & 2027 |
| Canada Recent Past, Current & Future Analysis for Speech Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Canada 7-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2021 & 2027 |
| Canada Recent Past, Current & Future Analysis for Speech Analytics by End-Use - BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Canada 7-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses for the Years 2021 & 2027 |
| JAPAN |
| Speech Analytics Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2022 (E) |
| Japan Recent Past, Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Japan 7-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2021 & 2027 |
| Japan Recent Past, Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Japan 7-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications for the Years 2021 & 2027 |
| Japan Recent Past, Current & Future Analysis for Speech Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Japan 7-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2021 & 2027 |
| Japan Recent Past, Current & Future Analysis for Speech Analytics by End-Use - BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Japan 7-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses for the Years 2021 & 2027 |
| CHINA |
| Speech Analytics Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2022 (E) |
| China Recent Past, Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| China 7-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2021 & 2027 |
| China Recent Past, Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| China 7-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications for the Years 2021 & 2027 |
| China Recent Past, Current & Future Analysis for Speech Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| China 7-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2021 & 2027 |
| China Recent Past, Current & Future Analysis for Speech Analytics by End-Use - BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| China 7-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses for the Years 2021 & 2027 |
| EUROPE |
| Speech Analytics Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2022 (E) |
| Europe Recent Past, Current & Future Analysis for Speech Analytics by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR |
| Europe 7-Year Perspective for Speech Analytics by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2021 & 2027 |
| Europe Recent Past, Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Europe 7-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2021 & 2027 |
| Europe Recent Past, Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Europe 7-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications for the Years 2021 & 2027 |
| Europe Recent Past, Current & Future Analysis for Speech Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Europe 7-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2021 & 2027 |
| Europe Recent Past, Current & Future Analysis for Speech Analytics by End-Use - BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Europe 7-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses for the Years 2021 & 2027 |
| FRANCE |
| Speech Analytics Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2022 (E) |
| France Recent Past, Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| France 7-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2021 & 2027 |
| France Recent Past, Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| France 7-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications for the Years 2021 & 2027 |
| France Recent Past, Current & Future Analysis for Speech Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| France 7-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2021 & 2027 |
| France Recent Past, Current & Future Analysis for Speech Analytics by End-Use - BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| France 7-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses for the Years 2021 & 2027 |
| GERMANY |
| Speech Analytics Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2022 (E) |
| Germany Recent Past, Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Germany 7-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2021 & 2027 |
| Germany Recent Past, Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Germany 7-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications for the Years 2021 & 2027 |
| Germany Recent Past, Current & Future Analysis for Speech Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Germany 7-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2021 & 2027 |
| Germany Recent Past, Current & Future Analysis for Speech Analytics by End-Use - BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Germany 7-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses for the Years 2021 & 2027 |
| ITALY |
| Italy Recent Past, Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Italy 7-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2021 & 2027 |
| Italy Recent Past, Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Italy 7-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications for the Years 2021 & 2027 |
| Italy Recent Past, Current & Future Analysis for Speech Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Italy 7-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2021 & 2027 |
| Italy Recent Past, Current & Future Analysis for Speech Analytics by End-Use - BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Italy 7-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses for the Years 2021 & 2027 |
| UNITED KINGDOM |
| Speech Analytics Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2022 (E) |
| UK Recent Past, Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| UK 7-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2021 & 2027 |
| UK Recent Past, Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| UK 7-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications for the Years 2021 & 2027 |
| UK Recent Past, Current & Future Analysis for Speech Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| UK 7-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2021 & 2027 |
| UK Recent Past, Current & Future Analysis for Speech Analytics by End-Use - BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| UK 7-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses for the Years 2021 & 2027 |
| REST OF EUROPE |
| Rest of Europe Recent Past, Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Rest of Europe 7-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2021 & 2027 |
| Rest of Europe Recent Past, Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Rest of Europe 7-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications for the Years 2021 & 2027 |
| Rest of Europe Recent Past, Current & Future Analysis for Speech Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Rest of Europe 7-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2021 & 2027 |
| Rest of Europe Recent Past, Current & Future Analysis for Speech Analytics by End-Use - BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Rest of Europe 7-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses for the Years 2021 & 2027 |
| ASIA-PACIFIC |
| Speech Analytics Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2022 (E) |
| Asia-Pacific Recent Past, Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Asia-Pacific 7-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2021 & 2027 |
| Asia-Pacific Recent Past, Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Asia-Pacific 7-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications for the Years 2021 & 2027 |
| Asia-Pacific Recent Past, Current & Future Analysis for Speech Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Asia-Pacific 7-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2021 & 2027 |
| Asia-Pacific Recent Past, Current & Future Analysis for Speech Analytics by End-Use - BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Asia-Pacific 7-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses for the Years 2021 & 2027 |
| REST OF WORLD |
| Rest of World Recent Past, Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Rest of World 7-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2021 & 2027 |
| Rest of World Recent Past, Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Rest of World 7-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management and Other Applications for the Years 2021 & 2027 |
| Rest of World Recent Past, Current & Future Analysis for Speech Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Rest of World 7-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2021 & 2027 |
| Rest of World Recent Past, Current & Future Analysis for Speech Analytics by End-Use - BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR |
| Rest of World 7-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail & eCommerce, Travel & Hospitality, Government & Defense, Healthcare & Life Sciences, Energy & Utilities, IT & Telecom and Other End-Uses for the Years 2021 & 2027 |
| IV. COMPETITION |
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