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DATE
APR 2021
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HIGHLIGHTS & REPORT INDEX
Amid the COVID-19 crisis, the global market for Workplace Transformation estimated at US$10.9 Billion in the year 2020, is projected to reach a revised size of US$33.2 Billion by 2027, growing at a CAGR of 17.3% over the analysis period 2020-2027. Enterprise Mobility & Telecom, one of the segments analyzed in the report, is projected to record a 18.5% CAGR and reach US$11 Billion by the end of the analysis period. After an early analysis of the business implications of the pandemic and its induced economic crisis, growth in the Unified Communication & Collaboration segment is readjusted to a revised 17.5% CAGR for the next 7-year period.
The Workplace Transformation market in the U.S. is estimated at US$3.2 Billion in the year 2020. China, the world`s second largest economy, is forecast to reach a projected market size of US$5.7 Billion by the year 2027 trailing a CAGR of 16.6% over the analysis period 2020 to 2027. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 15.3% and 14.9% respectively over the 2020-2027 period. Within Europe, Germany is forecast to grow at approximately 12.7% CAGR.
In the global Workplace Upgrade & Migration segment, USA, Canada, Japan, China and Europe will drive the 16.8% CAGR estimated for this segment. These regional markets accounting for a combined market size of US$1.8 Billion in the year 2020 will reach a projected size of US$5.4 Billion by the close of the analysis period. China will remain among the fastest growing in this cluster of regional markets. Led by countries such as Australia, India, and South Korea, the market in Asia-Pacific is forecast to reach US$4 Billion by the year 2027.
SELECT PLAYERS
Accenture PLC; Atos SE; Capgemini France; Cisco Systems, Inc.; Citrix Systems, Inc.; Cognizant Technology Solutions Corporation; Computer Science Corporation; HCL Technologies Ltd.; Hewlett Packard Enterprise Development LP (HPE); IBM Corporation; Infosys Ltd.; Intel Corporation; NTT DATA Corporation; Tata Consultancy Services Ltd.; Unisys Corporation; Wipro Ltd.
SEGMENTS
» Organization Size (Large Enterprises, Small & Medium Enterprises) » Type of Service (Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk, Other Type of Services)
GEOGRAPHIES
» World » United States » Canada » Japan » China » Europe » France » Germany » Italy » United Kingdom » and Rest of Europe » Asia-Pacific » Rest of World
TABLE OF CONTENTS
| I. METHODOLOGY |
| II. EXECUTIVE SUMMARY |
| 1. MARKET OVERVIEW |
| Influencer Market Insights |
| World Market Trajectories |
| Impact of Covid-19 and a Looming Global Recession |
| 2. FOCUS ON SELECT PLAYERS |
| 3. MARKET TRENDS & DRIVERS |
| 4. GLOBAL MARKET PERSPECTIVE |
| World Current & Future Analysis for Workplace Transformation by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Workplace Transformation by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2020 & 2027 |
| World Current & Future Analysis for Enterprise Mobility & Telecom by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Enterprise Mobility & Telecom by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for Unified Communication & Collaboration by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Unified Communication & Collaboration by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for Workplace Upgrade & Migration by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Workplace Upgrade & Migration by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for Field Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Field Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for Service Desk by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Service Desk by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for Other Type of Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Other Type of Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for Large Enterprises by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Large Enterprises by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for Small & Medium Enterprises by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Small & Medium Enterprises by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| III. MARKET ANALYSIS |
| UNITED STATES |
| USA Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| USA 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2020 & 2027 |
| USA Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| USA 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2020 & 2027 |
| CANADA |
| Canada Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Canada 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2020 & 2027 |
| Canada Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Canada 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2020 & 2027 |
| JAPAN |
| Japan Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Japan 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2020 & 2027 |
| Japan Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Japan 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2020 & 2027 |
| CHINA |
| China Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| China 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2020 & 2027 |
| China Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| China 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2020 & 2027 |
| EUROPE |
| Europe Current & Future Analysis for Workplace Transformation by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| Europe 7-Year Perspective for Workplace Transformation by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2020 & 2027 |
| Europe Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Europe 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2020 & 2027 |
| Europe Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Europe 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2020 & 2027 |
| FRANCE |
| France Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| France 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2020 & 2027 |
| France Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| France 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2020 & 2027 |
| GERMANY |
| Germany Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Germany 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2020 & 2027 |
| Germany Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Germany 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2020 & 2027 |
| ITALY |
| Italy Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Italy 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2020 & 2027 |
| Italy Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Italy 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2020 & 2027 |
| UNITED KINGDOM |
| UK Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| UK 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2020 & 2027 |
| UK Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| UK 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2020 & 2027 |
| REST OF EUROPE |
| Rest of Europe Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Rest of Europe 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2020 & 2027 |
| Rest of Europe Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Rest of Europe 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2020 & 2027 |
| ASIA-PACIFIC |
| Asia-Pacific Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Asia-Pacific 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2020 & 2027 |
| Asia-Pacific Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Asia-Pacific 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2020 & 2027 |
| REST OF WORLD |
| Rest of World Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Rest of World 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2020 & 2027 |
| Rest of World Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Rest of World 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2020 & 2027 |
| IV. COMPETITION |
| Total Companies Profiled: 38 |
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