Workplace Transformation

World Market Report

MCP15699

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DATE

OCT 2022

TABLES

123

PAGES

192

EDITION

7

PRICE

USD 4950

CODE

MCP15699


COMPETITIVE METRICS

COMPETITORS (ALPHABETICAL)

RANK

(S/A/N/T)

%

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* S = Strong; A = Active; N = Niche; T= Trivial (<1%)
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HIGHLIGHTS & REPORT INDEX

What's New for 2022?

» Global competitiveness and key competitor percentage market shares
» Market presence across multiple geographies - Strong/Active/Niche/Trivial
» Online interactive peer-to-peer collaborative bespoke updates
» Access to our digital archives and MarketGlass Research Platform
» Complimentary updates for one year

Global Workplace Transformation Market to Reach $41.9 Billion by 2027
In the changed post COVID-19 business landscape, the global market for Workplace Transformation estimated at US$13.5 Billion in the year 2020, is projected to reach a revised size of US$41.9 Billion by 2027, growing at a CAGR of 17.6% over the analysis period 2020-2027. Enterprise Mobility & Telecom, one of the segments analyzed in the report, is projected to record a 17.8% CAGR and reach US$9.7 Billion by the end of the analysis period. Taking into account the ongoing post pandemic recovery, growth in the Desktop Virtualization segment is readjusted to a revised 18.5% CAGR for the next 7-year period.

The U.S. Market is Estimated at $3.9 Billion, While China is Forecast to Grow at 16.7% CAGR
The Workplace Transformation market in the U.S. is estimated at US$3.9 Billion in the year 2020. China, the world`s second largest economy, is forecast to reach a projected market size of US$7.2 Billion by the year 2027 trailing a CAGR of 16.7% over the analysis period 2020 to 2027. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 16% and 15.2% respectively over the 2020-2027 period. Within Europe, Germany is forecast to grow at approximately 12.8% CAGR.

Service Desk Segment to Record 16.9% CAGR
In the global Service Desk segment, USA, Canada, Japan, China and Europe will drive the 16.9% CAGR estimated for this segment. These regional markets accounting for a combined market size of US$1.5 Billion in the year 2020 will reach a projected size of US$4.3 Billion by the close of the analysis period. China will remain among the fastest growing in this cluster of regional markets.

SELECT PLAYERS

Accenture PLC; Atos SE; Capgemini France; Cisco Systems, Inc.; Citrix Systems, Inc.; Cognizant Technology Solutions Corporation; Computer Science Corporation; HCL Technologies Ltd.; Hewlett Packard Enterprise Development LP (HPE); IBM Corporation; Infosys Ltd.; Intel Corporation; NTT DATA Corporation; Tata Consultancy Services Ltd.; Unisys Corporation; Wipro Ltd.

SEGMENTS

» Service Type (Enterprise Mobility & Telecom, Desktop Virtualization, Service Desk, Asset Management, Unified Communication & Collaboration, Application Management, Workplace Upgradation & Migration, Other Service Types) » Organization Size (Large Enterprises, SMEs) » End-Use (BFSI, IT & Telecom, Government, Manufacturing, Retail, Media & Entertainment, Healthcare, Other End-Uses)

GEOGRAPHIES

» World » United States » Canada » Japan » China » Europe » France » Germany » Italy » United Kingdom » and Rest of Europe » Asia-Pacific » Rest of World

TABLE OF CONTENTS

1. MARKET OVERVIEW
Influencer Market Insights
World Market Trajectories
Workplace Transformation – Global Key Competitors Percentage Market Share in 2022 (E)
Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2022 (E)
Impact of Covid-19 and a Looming Global Recession
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
4. GLOBAL MARKET PERSPECTIVE
World Recent Past, Current & Future Analysis for Workplace Transformation by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Workplace Transformation by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2021 & 2027
World Recent Past, Current & Future Analysis for Enterprise Mobility & Telecom by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Enterprise Mobility & Telecom by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027
World Recent Past, Current & Future Analysis for Unified Communication & Collaboration by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Unified Communication & Collaboration by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027
World Recent Past, Current & Future Analysis for Workplace Upgrade & Migration by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Workplace Upgrade & Migration by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027
World Recent Past, Current & Future Analysis for Field Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Field Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027
World Recent Past, Current & Future Analysis for Service Desk by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Service Desk by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027
World Recent Past, Current & Future Analysis for Other Type of Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Other Type of Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027
World Recent Past, Current & Future Analysis for Large Enterprises by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Large Enterprises by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027
World Recent Past, Current & Future Analysis for Small & Medium Enterprises by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Small & Medium Enterprises by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027
World Workplace Transformation Market Analysis of Annual Sales in US$ Million for Years 2012 through 2027
UNITED STATES
Workplace Transformation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2022 (E)
USA Recent Past, Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
USA 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2021 & 2027
USA Recent Past, Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
USA 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2021 & 2027
CANADA
Canada Recent Past, Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Canada 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2021 & 2027
Canada Recent Past, Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Canada 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2021 & 2027
JAPAN
Workplace Transformation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2022 (E)
Japan Recent Past, Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Japan 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2021 & 2027
Japan Recent Past, Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Japan 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2021 & 2027
CHINA
Workplace Transformation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2022 (E)
China Recent Past, Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
China 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2021 & 2027
China Recent Past, Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
China 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2021 & 2027
EUROPE
Workplace Transformation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2022 (E)
Europe Recent Past, Current & Future Analysis for Workplace Transformation by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
Europe 7-Year Perspective for Workplace Transformation by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2021 & 2027
Europe Recent Past, Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Europe 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2021 & 2027
Europe Recent Past, Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Europe 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2021 & 2027
FRANCE
Workplace Transformation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2022 (E)
France Recent Past, Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
France 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2021 & 2027
France Recent Past, Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
France 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2021 & 2027
GERMANY
Workplace Transformation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2022 (E)
Germany Recent Past, Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Germany 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2021 & 2027
Germany Recent Past, Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Germany 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2021 & 2027
ITALY
Italy Recent Past, Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Italy 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2021 & 2027
Italy Recent Past, Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Italy 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2021 & 2027
UNITED KINGDOM
Workplace Transformation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2022 (E)
UK Recent Past, Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
UK 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2021 & 2027
UK Recent Past, Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
UK 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2021 & 2027
REST OF EUROPE
Rest of Europe Recent Past, Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Rest of Europe 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2021 & 2027
Rest of Europe Recent Past, Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Rest of Europe 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2021 & 2027
ASIA-PACIFIC
Workplace Transformation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2022 (E)
Asia-Pacific Recent Past, Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Asia-Pacific 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2021 & 2027
Asia-Pacific Recent Past, Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Asia-Pacific 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2021 & 2027
REST OF WORLD
Rest of World Recent Past, Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Rest of World 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2021 & 2027
Rest of World Recent Past, Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Rest of World 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2021 & 2027

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