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DATE
OCT 2022
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PAGES
192
EDITION
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MCP15699
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RESEARCH MODULES
EXECUTIVES
HIGHLIGHTS & REPORT INDEX
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Global Workplace Transformation Market to Reach $41.9 Billion by 2027
In the changed post COVID-19 business landscape, the global market for Workplace Transformation estimated at US$13.5 Billion in the year 2020, is projected to reach a revised size of US$41.9 Billion by 2027, growing at a CAGR of 17.6% over the analysis period 2020-2027. Enterprise Mobility & Telecom, one of the segments analyzed in the report, is projected to record a 17.8% CAGR and reach US$9.7 Billion by the end of the analysis period. Taking into account the ongoing post pandemic recovery, growth in the Desktop Virtualization segment is readjusted to a revised 18.5% CAGR for the next 7-year period.
The U.S. Market is Estimated at $3.9 Billion, While China is Forecast to Grow at 16.7% CAGR
The Workplace Transformation market in the U.S. is estimated at US$3.9 Billion in the year 2020. China, the world`s second largest economy, is forecast to reach a projected market size of US$7.2 Billion by the year 2027 trailing a CAGR of 16.7% over the analysis period 2020 to 2027. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 16% and 15.2% respectively over the 2020-2027 period. Within Europe, Germany is forecast to grow at approximately 12.8% CAGR.
Service Desk Segment to Record 16.9% CAGR
In the global Service Desk segment, USA, Canada, Japan, China and Europe will drive the 16.9% CAGR estimated for this segment. These regional markets accounting for a combined market size of US$1.5 Billion in the year 2020 will reach a projected size of US$4.3 Billion by the close of the analysis period. China will remain among the fastest growing in this cluster of regional markets.
SELECT PLAYERS
Accenture PLC; Atos SE; Capgemini France; Cisco Systems, Inc.; Citrix Systems, Inc.; Cognizant Technology Solutions Corporation; Computer Science Corporation; HCL Technologies Ltd.; Hewlett Packard Enterprise Development LP (HPE); IBM Corporation; Infosys Ltd.; Intel Corporation; NTT DATA Corporation; Tata Consultancy Services Ltd.; Unisys Corporation; Wipro Ltd.
SEGMENTS
» Service Type (Enterprise Mobility & Telecom, Desktop Virtualization, Service Desk, Asset Management, Unified Communication & Collaboration, Application Management, Workplace Upgradation & Migration, Other Service Types) » Organization Size (Large Enterprises, SMEs) » End-Use (BFSI, IT & Telecom, Government, Manufacturing, Retail, Media & Entertainment, Healthcare, Other End-Uses)
GEOGRAPHIES
» World » United States » Canada » Japan » China » Europe » France » Germany » Italy » United Kingdom » and Rest of Europe » Asia-Pacific » Rest of World
TABLE OF CONTENTS
| I. METHODOLOGY |
| II. EXECUTIVE SUMMARY |
| 1. MARKET OVERVIEW |
| Influencer Market Insights |
| World Market Trajectories |
| Workplace Transformation – Global Key Competitors Percentage Market Share in 2022 (E) |
| Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2022 (E) |
| Impact of Covid-19 and a Looming Global Recession |
| 2. FOCUS ON SELECT PLAYERS |
| 3. MARKET TRENDS & DRIVERS |
| 4. GLOBAL MARKET PERSPECTIVE |
| World Recent Past, Current & Future Analysis for Workplace Transformation by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Workplace Transformation by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for Enterprise Mobility & Telecom by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Enterprise Mobility & Telecom by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for Unified Communication & Collaboration by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Unified Communication & Collaboration by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for Workplace Upgrade & Migration by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Workplace Upgrade & Migration by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for Field Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Field Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for Service Desk by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Service Desk by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for Other Type of Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Other Type of Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for Large Enterprises by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Large Enterprises by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for Small & Medium Enterprises by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Small & Medium Enterprises by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Workplace Transformation Market Analysis of Annual Sales in US$ Million for Years 2012 through 2027 |
| III. MARKET ANALYSIS |
| UNITED STATES |
| Workplace Transformation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2022 (E) |
| USA Recent Past, Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| USA 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2021 & 2027 |
| USA Recent Past, Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| USA 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2021 & 2027 |
| CANADA |
| Canada Recent Past, Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Canada 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2021 & 2027 |
| Canada Recent Past, Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Canada 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2021 & 2027 |
| JAPAN |
| Workplace Transformation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2022 (E) |
| Japan Recent Past, Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Japan 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2021 & 2027 |
| Japan Recent Past, Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Japan 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2021 & 2027 |
| CHINA |
| Workplace Transformation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2022 (E) |
| China Recent Past, Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| China 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2021 & 2027 |
| China Recent Past, Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| China 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2021 & 2027 |
| EUROPE |
| Workplace Transformation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2022 (E) |
| Europe Recent Past, Current & Future Analysis for Workplace Transformation by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| Europe 7-Year Perspective for Workplace Transformation by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2021 & 2027 |
| Europe Recent Past, Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Europe 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2021 & 2027 |
| Europe Recent Past, Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Europe 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2021 & 2027 |
| FRANCE |
| Workplace Transformation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2022 (E) |
| France Recent Past, Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| France 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2021 & 2027 |
| France Recent Past, Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| France 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2021 & 2027 |
| GERMANY |
| Workplace Transformation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2022 (E) |
| Germany Recent Past, Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Germany 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2021 & 2027 |
| Germany Recent Past, Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Germany 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2021 & 2027 |
| ITALY |
| Italy Recent Past, Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Italy 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2021 & 2027 |
| Italy Recent Past, Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Italy 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2021 & 2027 |
| UNITED KINGDOM |
| Workplace Transformation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2022 (E) |
| UK Recent Past, Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| UK 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2021 & 2027 |
| UK Recent Past, Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| UK 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2021 & 2027 |
| REST OF EUROPE |
| Rest of Europe Recent Past, Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Rest of Europe 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2021 & 2027 |
| Rest of Europe Recent Past, Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Rest of Europe 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2021 & 2027 |
| ASIA-PACIFIC |
| Workplace Transformation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2022 (E) |
| Asia-Pacific Recent Past, Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Asia-Pacific 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2021 & 2027 |
| Asia-Pacific Recent Past, Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Asia-Pacific 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2021 & 2027 |
| REST OF WORLD |
| Rest of World Recent Past, Current & Future Analysis for Workplace Transformation by Type of Service - Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Rest of World 7-Year Perspective for Workplace Transformation by Type of Service - Percentage Breakdown of Value Sales for Enterprise Mobility & Telecom, Unified Communication & Collaboration, Workplace Upgrade & Migration, Field Services, Service Desk and Other Type of Services for the Years 2021 & 2027 |
| Rest of World Recent Past, Current & Future Analysis for Workplace Transformation by Organization Size - Large Enterprises and Small & Medium Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Rest of World 7-Year Perspective for Workplace Transformation by Organization Size - Percentage Breakdown of Value Sales for Large Enterprises and Small & Medium Enterprises for the Years 2021 & 2027 |
| IV. COMPETITION |
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