Voice Analytics

Global Market Trajectory & Analytics

MCP23050

EXECUTIVE ENGAGEMENTS

OUTREACH

1087
Number of executives repeatedly engaged by snail & email outreach

INTERACTIONS

196
Interactions with Platform & by Email

PARTICIPANTS

43
Unique # Participated

VALIDATIONS

11
Responses Validated*

COMPETITORS

10
Responses Validated*
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DATE

APR 2021

TABLES

306

PAGES

346

EDITION

5

PRICE

USD 5600


  

HIGHLIGHTS

Amid the COVID-19 crisis, the global market for Voice Analytics estimated at US$763.9 Million in the year 2020, is projected to reach a revised size of US$2.5 Billion by 2027, growing at aCAGR of 18.4% over the period 2020-2027. Solutions, one of the segments analyzed in the report, is projected to record 17.8% CAGR and reach US$1.6 Billion by the end of the analysis period. After an early analysis of the business implications of the pandemic and its induced economic crisis, growth in the Services segment is readjusted to a revised 19.6% CAGR for the next 7-year period.
The Voice Analytics market in the U.S. is estimated at US$205.6 Million in the year 2020. China, the world`s second largest economy, is forecast to reach a projected market size of US$589.6 Million by the year 2027 trailing a CAGR of 23.5% over the analysis period 2020 to 2027. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 13.4% and 16.2% respectively over the 2020-2027 period. Within Europe, Germany is forecast to grow at approximately 14.5% CAGR.

SELECT PLAYERS

Audeering; Avaya; Beyond Verbal; Calabrio; Invoca; NICE; RankMiner; SESTEK; Talkdesk; ThoughtSpot

SEGMENTS

» Component (Solutions, Services) » Deployment (On-Premise, Cloud) » Vertical (BFSI, Retail & eCommerce, Healthcare, Telecommunication, Government & Defense, Other Verticals)

GEOGRAPHIES

» World » United States » Canada » Japan » China » Europe » France » Germany » Italy » United Kingdom » Spain » Russia » and Rest of Europe » Asia-Pacific » Australia » India » South Korea » and Rest of Asia-Pacific » Latin America » Argentina » Brazil » Mexico » and Rest of Latin America » Middle East » Iran » Israel » Saudi Arabia » United Arab Emirates » and Rest of Middle East » and Africa

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