Social Customer Relationship Management (CRM)

Global Market Trajectory & Analytics

MCP14883

EXECUTIVE ENGAGEMENTS

POOL

34463
Number of executives repeatedly engaged by snail & email outreach

INTERACTIONS

2757
Interactions with Platform & by Email

PARTICIPANTS

689
Unique # Participated

VALIDATIONS

91
Responses Validated*

COMPANIES

44
Responses Validated*
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DATE

APR 2021

TABLES

104

PAGES

178

EDITION

7

PRICE

USD 4950

CODE

MCP14883


COMPETITIVE METRICS

COMPANY

D S N T

% *

6p Marketing Inc.

90DayPool

Aab International B V

Accenture PLC

Advantage Smollan

agencyQ

AgencySacks

Alliants Limited

Altitude Film Entertainment Limited

Amilon Srl

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HIGHLIGHTS & REPORT INDEX

Amid the COVID-19 crisis, the global market for Social Customer Relationship Management (CRM) estimated at US$16.8 Billion in the year 2020, is projected to reach a revised size of US$244.4 Billion by 2027, growing at a CAGR of 46.6% over the analysis period 2020-2027. Social Monitoring, one of the segments analyzed in the report, is projected to record a 49.7% CAGR and reach US$68.6 Billion by the end of the analysis period. After an early analysis of the business implications of the pandemic and its induced economic crisis, growth in the Social Listening segment is readjusted to a revised 46% CAGR for the next 7-year period.
The Social Customer Relationship Management (CRM) market in the U.S. is estimated at US$5.1 Billion in the year 2020. China, the world`s second largest economy, is forecast to reach a projected market size of US$38 Billion by the year 2027 trailing a CAGR of 43.8% over the analysis period 2020 to 2027. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 42.7% and 39.3% respectively over the 2020-2027 period. Within Europe, Germany is forecast to grow at approximately 31.5% CAGR.
In the global Social Mapping segment, USA, Canada, Japan, China and Europe will drive the 42% CAGR estimated for this segment. These regional markets accounting for a combined market size of US$1.2 Billion in the year 2020 will reach a projected size of US$14.5 Billion by the close of the analysis period. China will remain among the fastest growing in this cluster of regional markets. Led by countries such as Australia, India, and South Korea, the market in Asia-Pacific is forecast to reach US$30 Billion by the year 2027.

SELECT PLAYERS

IBM Corporation; Jive Software, Inc.; Lithium Technologies, LLC; Microsoft Corporation; NetSuite, Inc.; Oracle Corporation; Pegasystems, Inc.; Salesforce.com, Inc.; SAP SE; SugarCRM, Inc.

SEGMENTS

» Deployment (Hosted, On Premise) » End-Use (Small and Medium Businesses (SMBS), Large Enterprises) » Solution (Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement, Social Middleware)

GEOGRAPHIES

» World » United States » Canada » Japan » China » Europe » France » Germany » Italy » United Kingdom » and Rest of Europe » Asia-Pacific » Rest of World

TABLE OF CONTENTS

1. MARKET OVERVIEW
Influencer Market Insights
World Market Trajectories
Impact of Covid-19 and a Looming Global Recession
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
4. GLOBAL MARKET PERSPECTIVE
World Current & Future Analysis for Social Customer Relationship Management (CRM) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Social Customer Relationship Management (CRM) by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2020 & 2027
World Current & Future Analysis for Social Monitoring by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Social Monitoring by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027
World Current & Future Analysis for Social Listening by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Social Listening by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027
World Current & Future Analysis for Social Mapping by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Social Mapping by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027
World Current & Future Analysis for Social Measurements by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Social Measurements by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027
World Current & Future Analysis for Social Engagement by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Social Engagement by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027
World Current & Future Analysis for Social Middleware by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Social Middleware by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027
World Current & Future Analysis for Hosted by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Hosted by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027
World Current & Future Analysis for On Premise by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for On Premise by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027
World Current & Future Analysis for Small and Medium Businesses (SMBS) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Small and Medium Businesses (SMBS) by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027
World Current & Future Analysis for Large Enterprises by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Large Enterprises by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027
UNITED STATES
USA Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
USA 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2020 & 2027
USA Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
USA 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2020 & 2027
USA Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
USA 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2020 & 2027
CANADA
Canada Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Canada 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2020 & 2027
Canada Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Canada 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2020 & 2027
Canada Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Canada 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2020 & 2027
JAPAN
Japan Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Japan 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2020 & 2027
Japan Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Japan 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2020 & 2027
Japan Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Japan 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2020 & 2027
CHINA
China Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
China 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2020 & 2027
China Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
China 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2020 & 2027
China Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
China 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2020 & 2027
EUROPE
Europe Current & Future Analysis for Social Customer Relationship Management (CRM) by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
Europe 7-Year Perspective for Social Customer Relationship Management (CRM) by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2020 & 2027
Europe Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Europe 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2020 & 2027
Europe Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Europe 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2020 & 2027
Europe Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Europe 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2020 & 2027
FRANCE
France Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
France 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2020 & 2027
France Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
France 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2020 & 2027
France Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
France 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2020 & 2027
GERMANY
Germany Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Germany 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2020 & 2027
Germany Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Germany 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2020 & 2027
Germany Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Germany 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2020 & 2027
ITALY
Italy Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Italy 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2020 & 2027
Italy Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Italy 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2020 & 2027
Italy Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Italy 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2020 & 2027
UNITED KINGDOM
UK Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
UK 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2020 & 2027
UK Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
UK 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2020 & 2027
UK Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
UK 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2020 & 2027
REST OF EUROPE
Rest of Europe Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Rest of Europe 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2020 & 2027
Rest of Europe Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Rest of Europe 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2020 & 2027
Rest of Europe Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Rest of Europe 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2020 & 2027
ASIA-PACIFIC
Asia-Pacific Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Asia-Pacific 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2020 & 2027
Asia-Pacific Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Asia-Pacific 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2020 & 2027
Asia-Pacific Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Asia-Pacific 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2020 & 2027
REST OF WORLD
Rest of World Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Rest of World 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2020 & 2027
Rest of World Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Rest of World 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2020 & 2027
Rest of World Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Rest of World 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2020 & 2027
Total Companies Profiled: 44

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