EXECUTIVE ENGAGEMENTS
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34463
Number of executives repeatedly engaged by snail & email outreach
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Interactions with Platform & by Email
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Unique # Participated
VALIDATIONS
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DATE
JAN 2022
TABLES
123
PAGES
193
EDITION
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CODE
MCP14883
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RESEARCH MODULES
EXECUTIVES
Global Social Customer Relationship Management (CRM) Market to Reach $172 Billion by 2026
Amid the COVID-19 crisis, the global market for Social Customer Relationship Management (CRM) estimated at US$16.8 Billion, is projected to reach a revised size of US$172 Billion by 2026, growing at a CAGR of 46.6% over the analysis period. Social Monitoring, one of the segments analyzed in the report, is projected to record a 49.7% CAGR and reach US$68.6 Billion by the end of the analysis period. After a thorough analysis of the business implications of the pandemic and its induced economic crisis, growth in the Social Listening segment is readjusted to a revised 46% CAGR for the next 7-year period.
The U.S. Market is Estimated at $8 Billion in 2021, While China is Forecast to Reach $27.5 Billion by 2026
The Social Customer Relationship Management (CRM) market in the U.S. is estimated at US$8 Billion in the year 2021. China, the world`s second largest economy, is forecast to reach a projected market size of US$27.5 Billion by the year 2026 trailing a CAGR of 43.8% over the analysis period. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 42.7% and 39.3% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 31.5% CAGR.
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Global Social Customer Relationship Management (CRM) Market to Reach $172 Billion by 2026
Amid the COVID-19 crisis, the global market for Social Customer Relationship Management (CRM) estimated at US$16.8 Billion, is projected to reach a revised size of US$172 Billion by 2026, growing at a CAGR of 46.6% over the analysis period. Social Monitoring, one of the segments analyzed in the report, is projected to record a 49.7% CAGR and reach US$68.6 Billion by the end of the analysis period. After a thorough analysis of the business implications of the pandemic and its induced economic crisis, growth in the Social Listening segment is readjusted to a revised 46% CAGR for the next 7-year period.
The U.S. Market is Estimated at $8 Billion in 2021, While China is Forecast to Reach $27.5 Billion by 2026
The Social Customer Relationship Management (CRM) market in the U.S. is estimated at US$8 Billion in the year 2021. China, the world`s second largest economy, is forecast to reach a projected market size of US$27.5 Billion by the year 2026 trailing a CAGR of 43.8% over the analysis period. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 42.7% and 39.3% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 31.5% CAGR.
Social Mapping Segment to Surpass US$14 Billion by Close of the Analysis Period
In the global Social Mapping segment, USA, Canada, Japan, China and Europe will drive the 42% CAGR estimated for this segment. These regional markets accounting for a combined market size of US$1.2 Billion will reach a projected size of US$14.5 Billion by the close of the analysis period. China will remain among the fastest growing in this cluster of regional markets.
SELECT PLAYERS
IBM Corporation; Jive Software, Inc.; Lithium Technologies, LLC; Microsoft Corporation; NetSuite, Inc.; Oracle Corporation; Pegasystems, Inc.; Salesforce.com, Inc.; SAP SE; SugarCRM, Inc.
SEGMENTS
» Deployment (Hosted, On Premise) » End-Use (Small and Medium Businesses (SMBS), Large Enterprises) » Solution (Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement, Social Middleware)
GEOGRAPHIES
» World » United States » Canada » Japan » China » Europe » France » Germany » Italy » United Kingdom » and Rest of Europe » Asia-Pacific » Rest of World
TABLE OF CONTENTS
| I. METHODOLOGY |
| II. EXECUTIVE SUMMARY |
| 1. MARKET OVERVIEW |
| Influencer Market Insights |
| World Market Trajectories |
| Impact of Covid-19 and a Looming Global Recession |
| 2. FOCUS ON SELECT PLAYERS |
| 3. MARKET TRENDS & DRIVERS |
| 4. GLOBAL MARKET PERSPECTIVE |
| World Current & Future Analysis for Social Customer Relationship Management (CRM) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Social Customer Relationship Management (CRM) by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2020 & 2027 |
| World Current & Future Analysis for Social Monitoring by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Social Monitoring by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for Social Listening by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Social Listening by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for Social Mapping by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Social Mapping by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for Social Measurements by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Social Measurements by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for Social Engagement by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Social Engagement by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for Social Middleware by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Social Middleware by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for Hosted by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Hosted by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for On Premise by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for On Premise by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for Small and Medium Businesses (SMBS) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Small and Medium Businesses (SMBS) by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| World Current & Future Analysis for Large Enterprises by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Large Enterprises by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027 |
| III. MARKET ANALYSIS |
| UNITED STATES |
| USA Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| USA 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2020 & 2027 |
| USA Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| USA 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2020 & 2027 |
| USA Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| USA 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2020 & 2027 |
| CANADA |
| Canada Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Canada 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2020 & 2027 |
| Canada Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Canada 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2020 & 2027 |
| Canada Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Canada 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2020 & 2027 |
| JAPAN |
| Japan Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Japan 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2020 & 2027 |
| Japan Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Japan 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2020 & 2027 |
| Japan Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Japan 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2020 & 2027 |
| CHINA |
| China Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| China 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2020 & 2027 |
| China Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| China 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2020 & 2027 |
| China Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| China 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2020 & 2027 |
| EUROPE |
| Europe Current & Future Analysis for Social Customer Relationship Management (CRM) by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| Europe 7-Year Perspective for Social Customer Relationship Management (CRM) by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2020 & 2027 |
| Europe Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Europe 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2020 & 2027 |
| Europe Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Europe 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2020 & 2027 |
| Europe Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Europe 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2020 & 2027 |
| FRANCE |
| France Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| France 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2020 & 2027 |
| France Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| France 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2020 & 2027 |
| France Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| France 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2020 & 2027 |
| GERMANY |
| Germany Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Germany 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2020 & 2027 |
| Germany Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Germany 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2020 & 2027 |
| Germany Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Germany 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2020 & 2027 |
| ITALY |
| Italy Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Italy 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2020 & 2027 |
| Italy Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Italy 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2020 & 2027 |
| Italy Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Italy 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2020 & 2027 |
| UNITED KINGDOM |
| UK Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| UK 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2020 & 2027 |
| UK Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| UK 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2020 & 2027 |
| UK Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| UK 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2020 & 2027 |
| REST OF EUROPE |
| Rest of Europe Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Rest of Europe 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2020 & 2027 |
| Rest of Europe Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Rest of Europe 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2020 & 2027 |
| Rest of Europe Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Rest of Europe 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2020 & 2027 |
| ASIA-PACIFIC |
| Asia-Pacific Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Asia-Pacific 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2020 & 2027 |
| Asia-Pacific Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Asia-Pacific 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2020 & 2027 |
| Asia-Pacific Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Asia-Pacific 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2020 & 2027 |
| REST OF WORLD |
| Rest of World Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Rest of World 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2020 & 2027 |
| Rest of World Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Rest of World 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2020 & 2027 |
| Rest of World Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Rest of World 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2020 & 2027 |
| IV. COMPETITION |
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