VALIDATED EXECUTIVE ENGAGEMENTS
POOL + OUTREACH
INTERACTIONS
PARTICIPANTS
VALIDATIONS
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DATE
AUGUST 2020
TABLES
104
PAGES
178
EDITION
7
PRICE
USD $4950
The World of Social Customer Relationship Management (CRM) is Changing Fast!
It's Time to Identify Upcoming Revenue Pockets & Growth Areas.
COVID-19 IMPACT SURVEY
GLOBAL EXECUTIVE SURVEY
Impact of Pandemic & Economic Slowdown
Monitor Market Dynamics!
Early March 2020, we reached out to senior enterprise executives who are driving strategy, business development, marketing, sales, product management, technology and operations at competitive firms worldwide. Our ongoing survey is focused on how this will this affect their business ecosystems. We invite you to participate in our survey and add to collective perspectives. Market movements are tracked for 2020, 2021 and broadly for the period of 2022 through 2025. Critical changes are monitored dynamically for the rest of this year. Updated analytics will reflect new and evolving market realities. Our first update scheduled for May 2020 and another in the Fall. Clients receive complimentary updates during 2020. If your company is a recent client for this project, we may have already reached out to your colleagues to participate in our program. If you're an active player in the space but hasn't yet subscribed to our project, we invite you to participate and share your perspectives. Please sign-up here.
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| I. INTRODUCTION, METHODOLOGY & REPORT SCOPE |
| II. EXECUTIVE SUMMARY |
| 1. MARKET OVERVIEW |
| Global Competitor Market Shares |
| Social Customer Relationship Management (CRM) Competitor Market Share Scenario Worldwide (in %): 2019 & 2025 |
| Impact of Covid-19 and a Looming Global Recession |
| 2. FOCUS ON SELECT PLAYERS |
| 3. MARKET TRENDS & DRIVERS |
| 4. GLOBAL MARKET PERSPECTIVE |
| Social Customer Relationship Management (CRM) Global Market Estimates and Forecasts in US$ Million by Region/Country: 2018-2025 |
| Social Customer Relationship Management (CRM) Market Share Shift across Key Geographies Worldwide: 2019 VS 2025 |
| Hosted (Deployment) Market Opportunity Analysis Worldwide in US$ Million by Region/Country: 2018 to 2025 |
| Hosted (Deployment) Market Share Distribution in Percentage by Region/Country: 2019 VS 2025 |
| On Premise (Deployment) World Market by Region/Country in US$ Million: 2018 to 2025 |
| On Premise (Deployment) Market Share Breakdown of Worldwide Sales by Region/Country: 2019 VS 2025 |
| Social Monitoring (Solution) World Market by Region/Country in US$ Million: 2018 to 2025 |
| Social Monitoring (Solution) Market Share Breakdown of Worldwide Sales by Region/Country: 2019 VS 2025 |
| Social Listening (Solution) Potential Growth Markets Worldwide in US$ Million: 2018 to 2025 |
| Social Listening (Solution) Market Sales Breakdown by Region/Country in Percentage: 2019 VS 2025 |
| Social Mapping (Solution) Geographic Market Spread Worldwide in US$ Million: 2018 to 2025 |
| Social Mapping (Solution) Market Share Distribution in Percentage by Region/Country: 2019 VS 2025 |
| Social Measurements (Solution) World Market Estimates and Forecasts by Region/Country in US$ Million: 2018 to 2025 |
| Social Measurements (Solution) Market Share Breakdown by Region/Country: 2019 VS 2025 |
| Social Engagement (Solution) World Market by Region/Country in US$ Million: 2018 to 2025 |
| Social Engagement (Solution) Market Share Distribution in Percentage by Region/Country: 2019 VS 2025 |
| Social Middleware (Solution) World Market Estimates and Forecasts in US$ Million by Region/Country: 2018 to 2025 |
| Social Middleware (Solution) Market Percentage Share Distribution by Region/Country: 2019 VS 2025 |
| Small and Medium Businesses (SMBS) (End-Use) Global Market Estimates & Forecasts in US$ Million by Region/Country: 2018-2025 |
| Small and Medium Businesses (SMBS) (End-Use) Market Share Breakdown by Region/Country: 2019 VS 2025 |
| Large Enterprises (End-Use) Demand Potential Worldwide in US$ Million by Region/Country: 2018-2025 |
| Large Enterprises (End-Use) Share Breakdown Review by Region/Country: 2019 VS 2025 |
| III. MARKET ANALYSIS |
| GEOGRAPHIC MARKET ANALYSIS |
| UNITED STATES |
| Market Facts & Figures |
| US Social Customer Relationship Management (CRM) Market Share (in %) by Company: 2019 & 2025 |
| Social Customer Relationship Management (CRM) Market in US$ Million in the United States by Deployment: 2018-2025 |
| United States Social Customer Relationship Management (CRM) Market Share Breakdown by Deployment: 2019 VS 2025 |
| United States Social Customer Relationship Management (CRM) Market Estimates and Projections in US$ Million by Solution: 2018 to 2025 |
| United States Social Customer Relationship Management (CRM) Market Share Breakdown by Solution: 2019 VS 2025 |
| United States Social Customer Relationship Management (CRM) Latent Demand Forecasts in US$ Million by End-Use: 2018 to 2025 |
| Social Customer Relationship Management (CRM) Market Share Breakdown in the United States by End-Use: 2019 VS 2025 |
| CANADA |
| Social Customer Relationship Management (CRM) Market Analysis in Canada in US$ Million by Deployment: 2018-2025 |
| Canadian Social Customer Relationship Management (CRM) Market Share Breakdown by Deployment: 2019 VS 2025 |
| Canadian Social Customer Relationship Management (CRM) Market Estimates and Forecasts in US$ Million by Solution: 2018 to 2025 |
| Social Customer Relationship Management (CRM) Market in Canada: Percentage Share Breakdown of Sales by Solution for 2019 and 2025 |
| Canadian Social Customer Relationship Management (CRM) Market Quantitative Demand Analysis in US$ Million by End-Use: 2018 to 2025 |
| Canadian Social Customer Relationship Management (CRM) Market Share Analysis by End-Use: 2019 VS 2025 |
| JAPAN |
| Japanese Medium & Long-Term Outlook for Social Customer Relationship Management (CRM) Market in US$ Million by Deployment: 2018-2025 |
| Japanese Social Customer Relationship Management (CRM) Market Percentage Share Distribution by Deployment: 2019 VS 2025 |
| Japanese Market for Social Customer Relationship Management (CRM): Annual Sales Estimates and Projections in US$ Million by Solution for the Period 2018-2025 |
| Japanese Social Customer Relationship Management (CRM) Market Share Analysis by Solution: 2019 VS 2025 |
| Japanese Demand Estimates and Forecasts for Social Customer Relationship Management (CRM) in US$ Million by End-Use: 2018 to 2025 |
| Social Customer Relationship Management (CRM) Market Share Shift in Japan by End-Use: 2019 VS 2025 |
| CHINA |
| Social Customer Relationship Management (CRM) Market Estimates and Forecasts in China in US$ Million by Deployment: 2018-2025 |
| Social Customer Relationship Management (CRM) Market in China: Percentage Share Analysis by Deployment for 2019 and 2025 |
| Chinese Social Customer Relationship Management (CRM) Market Growth Prospects in US$ Million by Solution for the Period 2018-2025 |
| Chinese Social Customer Relationship Management (CRM) Market by Solution: Percentage Breakdown of Sales for 2019 and 2025 |
| Chinese Demand for Social Customer Relationship Management (CRM) in US$ Million by End-Use: 2018 to 2025 |
| Chinese Social Customer Relationship Management (CRM) Market Share Breakdown by End-Use: 2019 VS 2025 |
| EUROPE |
| Market Facts & Figures |
| European Social Customer Relationship Management (CRM) Market: Competitor Market Share Scenario (in %) for 2019 & 2025 |
| European Social Customer Relationship Management (CRM) Market Demand Scenario in US$ Million by Region/Country: 2018-2025 |
| European Social Customer Relationship Management (CRM) Market Share Shift by Region/Country: 2019 VS 2025 |
| European Social Customer Relationship Management (CRM) Market Assessment in US$ Million by Deployment: 2018-2025 |
| Social Customer Relationship Management (CRM) Market in Europe: Percentage Breakdown of Sales by Deployment for 2019 and 2025 |
| European Social Customer Relationship Management (CRM) Market Estimates and Forecasts in US$ Million by Solution: 2018-2025 |
| European Social Customer Relationship Management (CRM) Market Share Breakdown by Solution: 2019 VS 2025 |
| European Social Customer Relationship Management (CRM) Addressable Market Opportunity in US$ Million by End-Use: 2018-2025 |
| European Social Customer Relationship Management (CRM) Market Share Analysis by End-Use: 2019 VS 2025 |
| FRANCE |
| French Social Customer Relationship Management (CRM) Market Estimates and Projections in US$ Million by Deployment: 2018-2025 |
| French Social Customer Relationship Management (CRM) Market Share Breakdown by Deployment: 2019 VS 2025 |
| Social Customer Relationship Management (CRM) Market in France by Solution: Estimates and Projections in US$ Million for the Period 2018-2025 |
| French Social Customer Relationship Management (CRM) Market Share Analysis by Solution: 2019 VS 2025 |
| Social Customer Relationship Management (CRM) Quantitative Demand Analysis in France in US$ Million by End-Use: 2018-2025 |
| French Social Customer Relationship Management (CRM) Market Share Analysis: A 7-Year Perspective by End-Use for 2019 and 2025 |
| GERMANY |
| German Social Customer Relationship Management (CRM) Latent Demand Forecasts in US$ Million by Deployment: 2018-2025 |
| German Social Customer Relationship Management (CRM) Market Share Breakdown by Deployment: 2019 VS 2025 |
| Social Customer Relationship Management (CRM) Market in Germany: Recent Past, Current and Future Analysis in US$ Million by Solution for the Period 2018-2025 |
| German Social Customer Relationship Management (CRM) Market Share Breakdown by Solution: 2019 VS 2025 |
| Social Customer Relationship Management (CRM) Market in Germany: Annual Sales Estimates and Forecasts in US$ Million by End-Use for the Period 2018-2025 |
| Social Customer Relationship Management (CRM) Market Share Distribution in Germany by End-Use: 2019 VS 2025 |
| ITALY |
| Social Customer Relationship Management (CRM) Market Estimates and Forecasts in Italy in US$ Million by Deployment: 2018-2025 |
| Social Customer Relationship Management (CRM) Market in Italy: Percentage Share Analysis by Deployment for 2019 and 2025 |
| Italian Social Customer Relationship Management (CRM) Market Growth Prospects in US$ Million by Solution for the Period 2018-2025 |
| Italian Social Customer Relationship Management (CRM) Market by Solution: Percentage Breakdown of Sales for 2019 and 2025 |
| Italian Demand for Social Customer Relationship Management (CRM) in US$ Million by End-Use: 2018 to 2025 |
| Italian Social Customer Relationship Management (CRM) Market Share Breakdown by End-Use: 2019 VS 2025 |
| UNITED KINGDOM |
| United Kingdom Medium & Long-Term Outlook for Social Customer Relationship Management (CRM) Market in US$ Million by Deployment: 2018-2025 |
| United Kingdom Social Customer Relationship Management (CRM) Market Percentage Share Distribution by Deployment: 2019 VS 2025 |
| United Kingdom Market for Social Customer Relationship Management (CRM): Annual Sales Estimates and Projections in US$ Million by Solution for the Period 2018-2025 |
| United Kingdom Social Customer Relationship Management (CRM) Market Share Analysis by Solution: 2019 VS 2025 |
| United Kingdom Demand Estimates and Forecasts for Social Customer Relationship Management (CRM) in US$ Million by End-Use: 2018 to 2025 |
| Social Customer Relationship Management (CRM) Market Share Shift in the United Kingdom by End-Use: 2019 VS 2025 |
| REST OF EUROPE |
| Rest of Europe Social Customer Relationship Management (CRM) Market Assessment in US$ Million by Deployment: 2018-2025 |
| Social Customer Relationship Management (CRM) Market in Rest of Europe: Percentage Breakdown of Sales by Deployment for 2019 and 2025 |
| Rest of Europe Social Customer Relationship Management (CRM) Market Estimates and Forecasts in US$ Million by Solution: 2018-2025 |
| Rest of Europe Social Customer Relationship Management (CRM) Market Share Breakdown by Solution: 2019 VS 2025 |
| Rest of Europe Social Customer Relationship Management (CRM) Addressable Market Opportunity in US$ Million by End-Use: 2018-2025 |
| Rest of Europe Social Customer Relationship Management (CRM) Market Share Analysis by End-Use: 2019 VS 2025 |
| ASIA-PACIFIC |
| Asia-Pacific Social Customer Relationship Management (CRM) Market Estimates and Projections in US$ Million by Deployment: 2018-2025 |
| Asia-Pacific Social Customer Relationship Management (CRM) Market Share Breakdown by Deployment: 2019 VS 2025 |
| Social Customer Relationship Management (CRM) Market in Asia-Pacific by Solution: Estimates and Projections in US$ Million for the Period 2018-2025 |
| Asia-Pacific Social Customer Relationship Management (CRM) Market Share Analysis by Solution: 2019 VS 2025 |
| Social Customer Relationship Management (CRM) Quantitative Demand Analysis in Asia-Pacific in US$ Million by End-Use: 2018-2025 |
| Asia-Pacific Social Customer Relationship Management (CRM) Market Share Analysis: A 7-Year Perspective by End-Use for 2019 and 2025 |
| REST OF WORLD |
| Social Customer Relationship Management (CRM) Market Analysis in Rest of World in US$ Million by Deployment: 2018-2025 |
| Rest of World Social Customer Relationship Management (CRM) Market Share Breakdown by Deployment: 2019 VS 2025 |
| Rest of World Social Customer Relationship Management (CRM) Market Estimates and Forecasts in US$ Million by Solution: 2018 to 2025 |
| Social Customer Relationship Management (CRM) Market in Rest of World: Percentage Share Breakdown of Sales by Solution for 2019 and 2025 |
| Rest of World Social Customer Relationship Management (CRM) Market Quantitative Demand Analysis in US$ Million by End-Use: 2018 to 2025 |
| Rest of World Social Customer Relationship Management (CRM) Market Share Analysis by End-Use: 2019 VS 2025 |
| IV. COMPETITION |
| Total Companies Profiled : 6.6 Click here to request a full table of contents and more details on this project. |
| V. CURATED RESEARCH |
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