Social Customer Relationship Management (CRM)

World Market Report

MCP14883

EXECUTIVE ENGAGEMENTS

POOL

34463
Number of executives repeatedly engaged by snail & email outreach

INTERACTIONS

2757
Interactions with Platform & by Email

PARTICIPANTS

689
Unique # Participated

VALIDATIONS

91
Responses Validated*

COMPANIES

44
Responses Validated*
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DATE

OCT 2022

TABLES

123

PAGES

193

EDITION

7

PRICE

USD 4950

CODE

MCP14883


COMPETITIVE METRICS

COMPETITORS (ALPHABETICAL)

RANK

(S/A/N/T)

%

VALIDATED RESEARCH *

* S = Strong; A = Active; N = Niche; T= Trivial (<1%)
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RESEARCH MODULES EXECUTIVES
  

HIGHLIGHTS & REPORT INDEX

What`s New for 2023?

» Special coverage on Russia-Ukraine war; global inflation; easing of "zero-Covid" policy in China and its `bumpy` reopening; supply chain disruptions, global trade tensions; and risk of recession.
» Global competitiveness and key competitor percentage market shares
» Market presence across multiple geographies - Strong/Active/Niche/Trivial
» Online interactive peer-to-peer collaborative bespoke updates
» Access to our digital archives and MarketGlass Research Platform
» Complimentary updates for one year

Looking Ahead to 2023

The global economy is at a critical crossroads with a number of interlocking challenges and crises running in parallel. The uncertainty around how Russia`s war on Ukraine will play out this year and the war`s role in creating global instability means that the trouble on the inflation front is not over yet. Food and fuel inflation will remain a persistent economic problem. Higher retail inflation will impact consumer confidence and spending. As governments combat inflation by raising interest rates, new job creation will slowdown and impact economic activity and growth. Lower capital expenditure is in the offing as companies go slow on investments, held back by inflation worries and weaker demand. With slower growth and high inflation, developed markets seem primed to enter into a recession. Fears of new COVID outbreaks and China’s already uncertain post-pandemic path poses a real risk of the world experiencing more acute supply chain pain and manufacturing disruptions this year. Volatile financial markets, growing trade tensions, stricter regulatory environment and pressure to mainstream climate change into economic decisions will compound the complexity of challenges faced. Year 2023 is expected to be tough year for most markets, investors and consumers. Nevertheless, there is always opportunity for businesses and their leaders who can chart a path forward with resilience and adaptability.

Global Social Customer Relationship Management (CRM) Market to Reach $415.4 Billion by 2027
In the changed post COVID-19 business landscape, the global market for Social Customer Relationship Management (CRM) estimated at US$26.3 Billion in the year 2020, is projected to reach a revised size of US$415.4 Billion by 2027, growing at a CAGR of 48.3% over the analysis period 2020-2027. Social Engagement, one of the segments analyzed in the report, is projected to record a 50.1% CAGR and reach US$131.5 Billion by the end of the analysis period. Taking into account the ongoing post pandemic recovery, growth in the Social Monitoring segment is readjusted to a revised 50.9% CAGR for the next 7-year period.

The U.S. Market is Estimated at $7.4 Billion, While China is Forecast to Grow at 45.7% CAGR
The Social Customer Relationship Management (CRM) market in the U.S. is estimated at US$7.4 Billion in the year 2020. China, the world`s second largest economy, is forecast to reach a projected market size of US$66.8 Billion by the year 2027 trailing a CAGR of 45.7% over the analysis period 2020 to 2027. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 43.9% and 41.3% respectively over the 2020-2027 period. Within Europe, Germany is forecast to grow at approximately 32.9% CAGR.

Social Measurements Segment to Record 46% CAGR
In the global Social Measurements segment, USA, Canada, Japan, China and Europe will drive the 46% CAGR estimated for this segment. These regional markets accounting for a combined market size of US$3.5 Billion in the year 2020 will reach a projected size of US$48.8 Billion by the close of the analysis period. China will remain among the fastest growing in this cluster of regional markets.

SELECT PLAYERS

IBM Corporation; Jive Software, Inc.; Lithium Technologies, LLC; Microsoft Corporation; NetSuite, Inc.; Oracle Corporation; Pegasystems, Inc.; Salesforce.com, Inc.; SAP SE; SugarCRM, Inc.

SEGMENTS

» Solution (Social Engagement, Social Monitoring, Social Measurements, Social Listening, Social Middleware, Social Mapping) » Deployment (Cloud, On-Premise) » Organization Size (Large Enterprises, SMEs)

GEOGRAPHIES

» World » United States » Canada » Japan » China » Europe » France » Germany » Italy » United Kingdom » and Rest of Europe » Asia-Pacific » Rest of World

TABLE OF CONTENTS

1. MARKET OVERVIEW
Influencer Market Insights
World Market Trajectories
Social Customer Relationship Management (CRM) – Global Key Competitors Percentage Market Share in 2022 (E)
Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2022 (E)
Impact of Covid-19 and a Looming Global Recession
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
4. GLOBAL MARKET PERSPECTIVE
World Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Social Customer Relationship Management (CRM) by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2021 & 2027
World Recent Past, Current & Future Analysis for Social Monitoring by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Social Monitoring by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027
World Recent Past, Current & Future Analysis for Social Listening by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Social Listening by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027
World Recent Past, Current & Future Analysis for Social Mapping by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Social Mapping by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027
World Recent Past, Current & Future Analysis for Social Measurements by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Social Measurements by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027
World Recent Past, Current & Future Analysis for Social Engagement by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Social Engagement by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027
World Recent Past, Current & Future Analysis for Social Middleware by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Social Middleware by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027
World Recent Past, Current & Future Analysis for Hosted by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Hosted by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027
World Recent Past, Current & Future Analysis for On Premise by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for On Premise by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027
World Recent Past, Current & Future Analysis for Small and Medium Businesses (SMBS) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Small and Medium Businesses (SMBS) by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027
World Recent Past, Current & Future Analysis for Large Enterprises by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Large Enterprises by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027
World Social Customer Relationship Management (CRM) Market Analysis of Annual Sales in US$ Million for Years 2012 through 2027
UNITED STATES
Social Customer Relationship Management (CRM) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2022 (E)
USA Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
USA 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2021 & 2027
USA Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
USA 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2021 & 2027
USA Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
USA 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2021 & 2027
CANADA
Canada Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Canada 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2021 & 2027
Canada Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Canada 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2021 & 2027
Canada Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Canada 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2021 & 2027
JAPAN
Social Customer Relationship Management (CRM) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2022 (E)
Japan Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Japan 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2021 & 2027
Japan Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Japan 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2021 & 2027
Japan Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Japan 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2021 & 2027
CHINA
Social Customer Relationship Management (CRM) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2022 (E)
China Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
China 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2021 & 2027
China Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
China 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2021 & 2027
China Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
China 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2021 & 2027
EUROPE
Social Customer Relationship Management (CRM) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2022 (E)
Europe Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
Europe 7-Year Perspective for Social Customer Relationship Management (CRM) by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2021 & 2027
Europe Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Europe 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2021 & 2027
Europe Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Europe 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2021 & 2027
Europe Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Europe 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2021 & 2027
FRANCE
Social Customer Relationship Management (CRM) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2022 (E)
France Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
France 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2021 & 2027
France Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
France 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2021 & 2027
France Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
France 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2021 & 2027
GERMANY
Social Customer Relationship Management (CRM) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2022 (E)
Germany Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Germany 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2021 & 2027
Germany Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Germany 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2021 & 2027
Germany Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Germany 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2021 & 2027
ITALY
Italy Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Italy 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2021 & 2027
Italy Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Italy 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2021 & 2027
Italy Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Italy 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2021 & 2027
UNITED KINGDOM
Social Customer Relationship Management (CRM) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2022 (E)
UK Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
UK 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2021 & 2027
UK Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
UK 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2021 & 2027
UK Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
UK 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2021 & 2027
REST OF EUROPE
Rest of Europe Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Rest of Europe 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2021 & 2027
Rest of Europe Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Rest of Europe 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2021 & 2027
Rest of Europe Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Rest of Europe 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2021 & 2027
ASIA-PACIFIC
Social Customer Relationship Management (CRM) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2022 (E)
Asia-Pacific Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Asia-Pacific 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2021 & 2027
Asia-Pacific Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Asia-Pacific 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2021 & 2027
Asia-Pacific Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Asia-Pacific 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2021 & 2027
REST OF WORLD
Rest of World Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by Solution - Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Rest of World 7-Year Perspective for Social Customer Relationship Management (CRM) by Solution - Percentage Breakdown of Value Sales for Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement and Social Middleware for the Years 2021 & 2027
Rest of World Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by Deployment - Hosted and On Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Rest of World 7-Year Perspective for Social Customer Relationship Management (CRM) by Deployment - Percentage Breakdown of Value Sales for Hosted and On Premise for the Years 2021 & 2027
Rest of World Recent Past, Current & Future Analysis for Social Customer Relationship Management (CRM) by End-Use - Small and Medium Businesses (SMBS) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Rest of World 7-Year Perspective for Social Customer Relationship Management (CRM) by End-Use - Percentage Breakdown of Value Sales for Small and Medium Businesses (SMBS) and Large Enterprises for the Years 2021 & 2027

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