COVID-19 IMPACT SURVEY MAY 2020
The global market for Smart Airports is projected to reach US$22.6 billion by 2025, driven by surging passenger traffic, growing investments in airport modernization and increasing investments in disruptive technologies that help improve the efficiency and effectiveness of airport operations. As the aviation industry expands beyond its current capacity, what we need is technology to improve passenger safety and flying experience. In other words, with passenger traffic rising worldwide, security threats are spiraling and finite resources are becoming constrained by the day. Technology is the need of the hour to squeeze the maximum benefit of scarce resources. Digital technologies help improve overall airport facility management and operation with less resources. Smart airport technologies help combine automation and mass personalization of passenger journey. Growing in popularity is non-intrusive, on-the-move facial recognition and bag scanning as a technology that eliminates the hassles of security search and need for security personnel. Growing airport competition and the resulting need to elevate passenger experience through connected, intelligent, digitalized, and personalized solutions ranks as one among the key drivers of growth. Future growth in the market will also be driven by escalating interest in automation technologies to ease the burden on airport infrastructure and workforce and rising demand for smart technologies that enable real-time information sharing and collaboration. Few of the noteworthy trends in the market include all consuming need to reduce operational costs and the resulting increased investments in airport self-service technologies like self-check-in; growing airport development and expansion activity and the ensuing demand for intelligent airport facility management technologies; growing prominence of Internet of Things (IoT) based airport management system and cloud computing based services; mounting security risks and the ensuing installation of fingerprint recognition, advanced palm print technology, automated border controls and e-gates. Personalized wayfinding is a smart technology that enables intervention-free guiding of passengers through terminals. The market will therefore benefit from the rise of Bluetooth enabled beacon technology to provide continued assistance to passengers throughout their journey with personalized messages and real-time updates. Europe represents the largest market worldwide, supported by widespread airport automation initiatives. Asia-Pacific including China also ranks as a major market led by factors such as continuous rise in the number of operational airports as a result of the growing affordability of air travel among the growing base of affluent middle class population; and modernization of old airports and growing adoption of advanced airport technologies such as airport information systems and baggage handling systems. The Middle East represents another promising market where a number of airports are pursuing projects that make travel customer service and journey seamless, satisfying, and enjoyable.