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SERVICE DELIVERY AUTOMATION

Global Market Trajectory & Analytics

MCP14681

VALIDATED EXECUTIVE ENGAGEMENTS

POOL + OUTREACH

1802
Number of executives repeatedly engaged by snail & email outreach

INTERACTIONS

324
Interactions with Platform & by Email

PARTICIPANTS

72
Unique # Participated

VALIDATIONS

32
Responses Validated*
* Login to view program details and full enterprise executive list.

DATE

JULY 2020

TABLES

72

PAGES

144

EDITION

7

PRICE

USD $4950


Amid the COVID-19 crisis, the global market for Service Delivery Automation estimated at US$3.7 Billion in the year 2020, is projected to reach a revised size of US$18.1 Billion by 2027, growing at aCAGR of 25.3% over the period 2020-2027. IT Process Automation, one of the segments analyzed in the report, is projected to record 26.8% CAGR and reach US$14.4 Billion by the end of the analysis period. After an early analysis of the business implications of the pandemic and its induced economic crisis, growth in the Business Process Automation segment is readjusted to a revised 20.8% CAGR for the next 7-year period.
The Service Delivery Automation market in the U.S. is estimated at US$1.1 Billion in the year 2020. China, the world`s second largest economy, is forecast to reach a projected market size of US$3.1 Billion by the year 2027 trailing a CAGR of 24.6% over the analysis period 2020 to 2027. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 22.5% and 21.6% respectively over the 2020-2027 period. Within Europe, Germany is forecast to grow at approximately 17.7% CAGR.We bring years of research experience to this 7th edition of our report. The 144-page report presents concise insights into how the pandemic has impacted production and the buy side for 2020 and 2021. A short-term phased recovery by key geography is also addressed.
Arago US, Inc.; Automation Anywhere, Inc.; Blue Prism Group Plc; Celaton Limited; Exilant Technologies Private Limited; IBM Corporation; IPsoft Inc.; NICE Systems Ltd.; Softomotive Ltd.; Sutherland Global Services; Uipath Srl (Romania); Xerox Corporation
» Type (IT Process Automation, Business Process Automation) » Vertical (BFSI, IT, Telecommunication & Media, Travel, Hospitality & Transportation, Retail & Consumer Goods, Other Verticals)
» World » United States » Canada » Japan » China » Europe » France » Germany » Italy » United Kingdom » and Rest of Europe » Asia-Pacific » Rest of World

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05
1. MARKET OVERVIEW
Global Competitor Market Shares
Service Delivery Automation Competitor Market Share Scenario Worldwide (in %): 2019 & 2025
Impact of Covid-19 and a Looming Global Recession
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
4. GLOBAL MARKET PERSPECTIVE
Service Delivery Automation Global Market Estimates and Forecasts in US$ Million by Region/Country: 2018-2025
Service Delivery Automation Market Share Shift across Key Geographies Worldwide: 2019 VS 2025
IT Process Automation (Type) World Market by Region/Country in US$ Million: 2018 to 2025
IT Process Automation (Type) Market Share Breakdown of Worldwide Sales by Region/Country: 2019 VS 2025
Business Process Automation (Type) Potential Growth Markets Worldwide in US$ Million: 2018 to 2025
Business Process Automation (Type) Market Sales Breakdown by Region/Country in Percentage: 2019 VS 2025
BFSI (Vertical) Global Market Estimates & Forecasts in US$ Million by Region/Country: 2018-2025
BFSI (Vertical) Market Share Breakdown by Region/Country: 2019 VS 2025
IT, Telecommunication & Media (Vertical) Demand Potential Worldwide in US$ Million by Region/Country: 2018-2025
IT, Telecommunication & Media (Vertical) Share Breakdown Review by Region/Country: 2019 VS 2025
Travel, Hospitality & Transportation (Vertical) Worldwide Latent Demand Forecasts in US$ Million by Region/Country: 2018-2025
Travel, Hospitality & Transportation (Vertical) Distribution of Global Sales by Region/Country: 2019 VS 2025
Retail & Consumer Goods (Vertical) Sales Estimates and Forecasts in US$ Million by Region/Country for the Years 2018 through 2025
Retail & Consumer Goods (Vertical) Global Market Share Distribution by Region/Country for 2019 and 2025
Other Verticals (Vertical) Global Opportunity Assessment in US$ Million by Region/Country: 2018-2025
Other Verticals (Vertical) Percentage Share Breakdown of Global Sales by Region/Country: 2019 VS 2025
GEOGRAPHIC MARKET ANALYSIS
UNITED STATES
Market Facts & Figures
US Service Delivery Automation Market Share (in %) by Company: 2019 & 2025
United States Service Delivery Automation Market Estimates and Projections in US$ Million by Type: 2018 to 2025
United States Service Delivery Automation Market Share Breakdown by Type: 2019 VS 2025
United States Service Delivery Automation Latent Demand Forecasts in US$ Million by Vertical: 2018 to 2025
Service Delivery Automation Market Share Breakdown in the United States by Vertical: 2019 VS 2025
CANADA
Canadian Service Delivery Automation Market Estimates and Forecasts in US$ Million by Type: 2018 to 2025
Service Delivery Automation Market in Canada: Percentage Share Breakdown of Sales by Type for 2019 and 2025
Canadian Service Delivery Automation Market Quantitative Demand Analysis in US$ Million by Vertical: 2018 to 2025
Canadian Service Delivery Automation Market Share Analysis by Vertical: 2019 VS 2025
JAPAN
Japanese Market for Service Delivery Automation: Annual Sales Estimates and Projections in US$ Million by Type for the Period 2018-2025
Japanese Service Delivery Automation Market Share Analysis by Type: 2019 VS 2025
Japanese Demand Estimates and Forecasts for Service Delivery Automation in US$ Million by Vertical: 2018 to 2025
Service Delivery Automation Market Share Shift in Japan by Vertical: 2019 VS 2025
CHINA
Chinese Service Delivery Automation Market Growth Prospects in US$ Million by Type for the Period 2018-2025
Chinese Service Delivery Automation Market by Type: Percentage Breakdown of Sales for 2019 and 2025
Chinese Demand for Service Delivery Automation in US$ Million by Vertical: 2018 to 2025
Chinese Service Delivery Automation Market Share Breakdown by Vertical: 2019 VS 2025
EUROPE
Market Facts & Figures
European Service Delivery Automation Market: Competitor Market Share Scenario (in %) for 2019 & 2025
European Service Delivery Automation Market Demand Scenario in US$ Million by Region/Country: 2018-2025
European Service Delivery Automation Market Share Shift by Region/Country: 2019 VS 2025
European Service Delivery Automation Market Estimates and Forecasts in US$ Million by Type: 2018-2025
European Service Delivery Automation Market Share Breakdown by Type: 2019 VS 2025
European Service Delivery Automation Addressable Market Opportunity in US$ Million by Vertical: 2018-2025
European Service Delivery Automation Market Share Analysis by Vertical: 2019 VS 2025
FRANCE
Service Delivery Automation Market in France by Type: Estimates and Projections in US$ Million for the Period 2018-2025
French Service Delivery Automation Market Share Analysis by Type: 2019 VS 2025
Service Delivery Automation Quantitative Demand Analysis in France in US$ Million by Vertical: 2018-2025
French Service Delivery Automation Market Share Analysis: A 7-Year Perspective by Vertical for 2019 and 2025
GERMANY
Service Delivery Automation Market in Germany: Recent Past, Current and Future Analysis in US$ Million by Type for the Period 2018-2025
German Service Delivery Automation Market Share Breakdown by Type: 2019 VS 2025
Service Delivery Automation Market in Germany: Annual Sales Estimates and Forecasts in US$ Million by Vertical for the Period 2018-2025
Service Delivery Automation Market Share Distribution in Germany by Vertical: 2019 VS 2025
ITALY
Italian Service Delivery Automation Market Growth Prospects in US$ Million by Type for the Period 2018-2025
Italian Service Delivery Automation Market by Type: Percentage Breakdown of Sales for 2019 and 2025
Italian Demand for Service Delivery Automation in US$ Million by Vertical: 2018 to 2025
Italian Service Delivery Automation Market Share Breakdown by Vertical: 2019 VS 2025
UNITED KINGDOM
United Kingdom Market for Service Delivery Automation: Annual Sales Estimates and Projections in US$ Million by Type for the Period 2018-2025
United Kingdom Service Delivery Automation Market Share Analysis by Type: 2019 VS 2025
United Kingdom Demand Estimates and Forecasts for Service Delivery Automation in US$ Million by Vertical: 2018 to 2025
Service Delivery Automation Market Share Shift in the United Kingdom by Vertical: 2019 VS 2025
REST OF EUROPE
Rest of Europe Service Delivery Automation Market Estimates and Forecasts in US$ Million by Type: 2018-2025
Rest of Europe Service Delivery Automation Market Share Breakdown by Type: 2019 VS 2025
Rest of Europe Service Delivery Automation Addressable Market Opportunity in US$ Million by Vertical: 2018-2025
Rest of Europe Service Delivery Automation Market Share Analysis by Vertical: 2019 VS 2025
ASIA-PACIFIC
Service Delivery Automation Market in Asia-Pacific by Type: Estimates and Projections in US$ Million for the Period 2018-2025
Asia-Pacific Service Delivery Automation Market Share Analysis by Type: 2019 VS 2025
Service Delivery Automation Quantitative Demand Analysis in Asia-Pacific in US$ Million by Vertical: 2018-2025
Asia-Pacific Service Delivery Automation Market Share Analysis: A 7-Year Perspective by Vertical for 2019 and 2025
REST OF WORLD
Rest of World Service Delivery Automation Market Estimates and Forecasts in US$ Million by Type: 2018 to 2025
Service Delivery Automation Market in Rest of World: Percentage Share Breakdown of Sales by Type for 2019 and 2025
Rest of World Service Delivery Automation Market Quantitative Demand Analysis in US$ Million by Vertical: 2018 to 2025
Rest of World Service Delivery Automation Market Share Analysis by Vertical: 2019 VS 2025
Total Companies Profiled : 8

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