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DATE
OCT 2022
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PAGES
213
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RESEARCH MODULES
EXECUTIVES
HIGHLIGHTS & REPORT INDEX
What`s New for 2023?
» Special coverage on Russia-Ukraine war; global inflation; easing of "zero-Covid" policy in China and its `bumpy` reopening; supply chain disruptions, global trade tensions; and risk of recession.
» Global competitiveness and key competitor percentage market shares
» Market presence across multiple geographies - Strong/Active/Niche/Trivial
» Online interactive peer-to-peer collaborative bespoke updates
» Access to our digital archives and MarketGlass Research Platform
» Complimentary updates for one year
Looking Ahead to 2023
The global economy is at a critical crossroads with a number of interlocking challenges and crises running in parallel. The uncertainty around how Russia`s war on Ukraine will play out this year and the war`s role in creating global instability means that the trouble on the inflation front is not over yet. Food and fuel inflation will remain a persistent economic problem. Higher retail inflation will impact consumer confidence and spending. As governments combat inflation by raising interest rates, new job creation will slowdown and impact economic activity and growth. Lower capital expenditure is in the offing as companies go slow on investments, held back by inflation worries and weaker demand. With slower growth and high inflation, developed markets seem primed to enter into a recession. Fears of new COVID outbreaks and China’s already uncertain post-pandemic path poses a real risk of the world experiencing more acute supply chain pain and manufacturing disruptions this year. Volatile financial markets, growing trade tensions, stricter regulatory environment and pressure to mainstream climate change into economic decisions will compound the complexity of challenges faced. Year 2023 is expected to be tough year for most markets, investors and consumers. Nevertheless, there is always opportunity for businesses and their leaders who can chart a path forward with resilience and adaptability.
Amid the COVID-19 crisis, the global market for Mobile Unified Communications and Collaboration estimated at US$36.4 Billion in the year 2020, is projected to reach a revised size of US$171.8 Billion by 2027, growing at aCAGR of 24.8% over the period 2020-2027. On-Premise, one of the segments analyzed in the report, is projected to record 22.4% CAGR and reach US$80.2 Billion by the end of the analysis period. After an early analysis of the business implications of the pandemic and its induced economic crisis, growth in the Hosted segment is readjusted to a revised 27.2% CAGR for the next 7-year period.
The Mobile Unified Communications and Collaboration market in the U.S. is estimated at US$10.9 Billion in the year 2020. China, the world`s second largest economy, is forecast to reach a projected market size of US$30 Billion by the year 2027 trailing a CAGR of 24.3% over the analysis period 2020 to 2027. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 22.1% and 21.3% respectively over the 2020-2027 period. Within Europe, Germany is forecast to grow at approximately 17.5% CAGR.
SELECT PLAYERS
Avaya Inc.; Broadsoft Inc.; Cisco Systems Inc.; Damaka Inc.; Digium Inc.; Huawei Technologies Co. Ltd.; IBM Corp.; Microsoft Corp.; Mitel; Mobisma AB; NEC Corporation of America; Nokia Networks; Ribbon Communications Inc.; Unify Inc.; Verizon Enterprise Solutions; XO Communications
SEGMENTS
» Type (On-Premise, Hosted) » Vertical (Enterprise, Government, Healthcare, Education, Other Verticals)
GEOGRAPHIES
» World » United States » Canada » Japan » China » Europe » France » Germany » Italy » United Kingdom » and Rest of Europe » Asia-Pacific » Rest of World
TABLE OF CONTENTS
| I. METHODOLOGY |
| II. EXECUTIVE SUMMARY |
| 1. MARKET OVERVIEW |
| Influencer Market Insights |
| World Market Trajectories |
| Availability of Diverse Channels of Communication Heightens the Need for Unification |
| Recent Market Activity |
| The Explosion of Enterprise Mobility Drives the Emergence of Mobile UCC |
| Mobile UCC: Keeping People Mobile, Connected and Productive 24/7 |
| Mobile UCC: Market Overview |
| High M&A Activity Indicative of a Competitive Market |
| Market Outlook |
| Developed Markets: Key Revenue Contributors |
| Emerging Markets: Hotspots for Growth |
| Mobile Unified Communications and Collaboration – Global Key Competitors Percentage Market Share in 2022 (E) |
| Impact of Covid-19 and a Looming Global Recession |
| Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2022 (E) |
| 2. FOCUS ON SELECT PLAYERS |
| Avaya Inc. (USA) |
| Cisco Systems, Inc. (USA) |
| Broadsoft, Inc. (USA) |
| Damaka Inc., (USA) |
| Digium, Inc. (USA) |
| Ericsson (Sweden) |
| Huawei Technologies (China) |
| IBM Corporation (USA) |
| Microsoft Corporation (USA) |
| Mitel (Canada) |
| Mobisma AB (Sweden) |
| NEC Corporation of America (USA) |
| Nokia Networks (Finland) |
| Ribbon Communications, Inc. (USA) |
| Unify, Inc. (USA) |
| Verizon Enterprise Solutions (USA) |
| XO Communications (USA) |
| 3. MARKET TRENDS & DRIVERS |
| Secondary Market Drivers Supporting & Creating the Need for Converged Business Mobility Architecture |
| Ballooning BYOD Trend |
| Globalization of Businesses & Workforce Decentralization |
| Ranking of Key Benefits of a Mobile Workforce |
| Proliferation of Smartphones & Tablets |
| Rollout of High Speed Networks Supports Enterprise Mobility Initiatives |
| Other Noteworthy Trends & Drivers |
| Integration of BYOD Device Management & Security Policies into Mobile UCC: A Vital Factor for Mobile UCC Project Success |
| UC Mobility App: The Glue That Secures UC & Mobility Together |
| Scalability & Cost Benefits Spur Popularity of Managed & Hosted Mobile UCC |
| Traditional Managed Services Gain Rapid Acceptance |
| On-Demand Elasticity & Agility Marks the Disruptive Emergence of Cloud Hosted Mobile UCC |
| Cloud Ready Asian Countries to Drive the Next Wave of Disruptive Cloud Service Offerings in Mobile UCC |
| Mushrooming SMBs Spur Adoption of Mobile UCC |
| Tracing Mobile UCC Adoption Patterns in Key End-Use Industries |
| Banking, Finance & Insurance (BFSI) |
| Retail Industry |
| Healthcare Industry |
| Key Issues & Challenges |
| Security Concerns |
| Lack of Interoperability among Vendor Solutions |
| Lack of Adequate Awareness about Mobile UC&C Solutions |
| Difficulty in Determining ROI |
| 4. GLOBAL MARKET PERSPECTIVE |
| World Recent Past, Current & Future Analysis for Mobile Unified Communications and Collaboration by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Mobile Unified Communications and Collaboration by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for On-Premise by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for On-Premise by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for Hosted by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Hosted by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for Enterprise by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Enterprise by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for Government by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Government by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for Healthcare by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Healthcare by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for Education by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Education by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Recent Past, Current & Future Analysis for Other Verticals by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World 7-Year Perspective for Other Verticals by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027 |
| World Mobile Unified Communications and Collaboration Market Analysis of Annual Sales in US$ Million for Years 2012 through 2027 |
| III. MARKET ANALYSIS |
| UNITED STATES |
| Mobile Unified Communications and Collaboration Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2022 (E) |
| USA Recent Past, Current & Future Analysis for Mobile Unified Communications and Collaboration by Type - On-Premise and Hosted - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| USA 7-Year Perspective for Mobile Unified Communications and Collaboration by Type - Percentage Breakdown of Value Sales for On-Premise and Hosted for the Years 2021 & 2027 |
| USA Recent Past, Current & Future Analysis for Mobile Unified Communications and Collaboration by Vertical - Enterprise, Government, Healthcare, Education and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| USA 7-Year Perspective for Mobile Unified Communications and Collaboration by Vertical - Percentage Breakdown of Value Sales for Enterprise, Government, Healthcare, Education and Other Verticals for the Years 2021 & 2027 |
| CANADA |
| Canada Recent Past, Current & Future Analysis for Mobile Unified Communications and Collaboration by Type - On-Premise and Hosted - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Canada 7-Year Perspective for Mobile Unified Communications and Collaboration by Type - Percentage Breakdown of Value Sales for On-Premise and Hosted for the Years 2021 & 2027 |
| Canada Recent Past, Current & Future Analysis for Mobile Unified Communications and Collaboration by Vertical - Enterprise, Government, Healthcare, Education and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Canada 7-Year Perspective for Mobile Unified Communications and Collaboration by Vertical - Percentage Breakdown of Value Sales for Enterprise, Government, Healthcare, Education and Other Verticals for the Years 2021 & 2027 |
| JAPAN |
| Mobile Unified Communications and Collaboration Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2022 (E) |
| Japan Recent Past, Current & Future Analysis for Mobile Unified Communications and Collaboration by Type - On-Premise and Hosted - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Japan 7-Year Perspective for Mobile Unified Communications and Collaboration by Type - Percentage Breakdown of Value Sales for On-Premise and Hosted for the Years 2021 & 2027 |
| Japan Recent Past, Current & Future Analysis for Mobile Unified Communications and Collaboration by Vertical - Enterprise, Government, Healthcare, Education and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Japan 7-Year Perspective for Mobile Unified Communications and Collaboration by Vertical - Percentage Breakdown of Value Sales for Enterprise, Government, Healthcare, Education and Other Verticals for the Years 2021 & 2027 |
| CHINA |
| Mobile Unified Communications and Collaboration Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2022 (E) |
| China Recent Past, Current & Future Analysis for Mobile Unified Communications and Collaboration by Type - On-Premise and Hosted - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| China 7-Year Perspective for Mobile Unified Communications and Collaboration by Type - Percentage Breakdown of Value Sales for On-Premise and Hosted for the Years 2021 & 2027 |
| China Recent Past, Current & Future Analysis for Mobile Unified Communications and Collaboration by Vertical - Enterprise, Government, Healthcare, Education and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| China 7-Year Perspective for Mobile Unified Communications and Collaboration by Vertical - Percentage Breakdown of Value Sales for Enterprise, Government, Healthcare, Education and Other Verticals for the Years 2021 & 2027 |
| EUROPE |
| Mobile Unified Communications and Collaboration Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2022 (E) |
| Europe Recent Past, Current & Future Analysis for Mobile Unified Communications and Collaboration by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| Europe 7-Year Perspective for Mobile Unified Communications and Collaboration by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2021 & 2027 |
| Europe Recent Past, Current & Future Analysis for Mobile Unified Communications and Collaboration by Type - On-Premise and Hosted - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Europe 7-Year Perspective for Mobile Unified Communications and Collaboration by Type - Percentage Breakdown of Value Sales for On-Premise and Hosted for the Years 2021 & 2027 |
| Europe Recent Past, Current & Future Analysis for Mobile Unified Communications and Collaboration by Vertical - Enterprise, Government, Healthcare, Education and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Europe 7-Year Perspective for Mobile Unified Communications and Collaboration by Vertical - Percentage Breakdown of Value Sales for Enterprise, Government, Healthcare, Education and Other Verticals for the Years 2021 & 2027 |
| FRANCE |
| Mobile Unified Communications and Collaboration Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2022 (E) |
| France Recent Past, Current & Future Analysis for Mobile Unified Communications and Collaboration by Type - On-Premise and Hosted - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| France 7-Year Perspective for Mobile Unified Communications and Collaboration by Type - Percentage Breakdown of Value Sales for On-Premise and Hosted for the Years 2021 & 2027 |
| France Recent Past, Current & Future Analysis for Mobile Unified Communications and Collaboration by Vertical - Enterprise, Government, Healthcare, Education and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| France 7-Year Perspective for Mobile Unified Communications and Collaboration by Vertical - Percentage Breakdown of Value Sales for Enterprise, Government, Healthcare, Education and Other Verticals for the Years 2021 & 2027 |
| GERMANY |
| Mobile Unified Communications and Collaboration Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2022 (E) |
| Germany Recent Past, Current & Future Analysis for Mobile Unified Communications and Collaboration by Type - On-Premise and Hosted - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Germany 7-Year Perspective for Mobile Unified Communications and Collaboration by Type - Percentage Breakdown of Value Sales for On-Premise and Hosted for the Years 2021 & 2027 |
| Germany Recent Past, Current & Future Analysis for Mobile Unified Communications and Collaboration by Vertical - Enterprise, Government, Healthcare, Education and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Germany 7-Year Perspective for Mobile Unified Communications and Collaboration by Vertical - Percentage Breakdown of Value Sales for Enterprise, Government, Healthcare, Education and Other Verticals for the Years 2021 & 2027 |
| ITALY |
| Italy Recent Past, Current & Future Analysis for Mobile Unified Communications and Collaboration by Type - On-Premise and Hosted - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Italy 7-Year Perspective for Mobile Unified Communications and Collaboration by Type - Percentage Breakdown of Value Sales for On-Premise and Hosted for the Years 2021 & 2027 |
| Italy Recent Past, Current & Future Analysis for Mobile Unified Communications and Collaboration by Vertical - Enterprise, Government, Healthcare, Education and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Italy 7-Year Perspective for Mobile Unified Communications and Collaboration by Vertical - Percentage Breakdown of Value Sales for Enterprise, Government, Healthcare, Education and Other Verticals for the Years 2021 & 2027 |
| UNITED KINGDOM |
| Mobile Unified Communications and Collaboration Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2022 (E) |
| UK Recent Past, Current & Future Analysis for Mobile Unified Communications and Collaboration by Type - On-Premise and Hosted - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| UK 7-Year Perspective for Mobile Unified Communications and Collaboration by Type - Percentage Breakdown of Value Sales for On-Premise and Hosted for the Years 2021 & 2027 |
| UK Recent Past, Current & Future Analysis for Mobile Unified Communications and Collaboration by Vertical - Enterprise, Government, Healthcare, Education and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| UK 7-Year Perspective for Mobile Unified Communications and Collaboration by Vertical - Percentage Breakdown of Value Sales for Enterprise, Government, Healthcare, Education and Other Verticals for the Years 2021 & 2027 |
| REST OF EUROPE |
| Rest of Europe Recent Past, Current & Future Analysis for Mobile Unified Communications and Collaboration by Type - On-Premise and Hosted - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Rest of Europe 7-Year Perspective for Mobile Unified Communications and Collaboration by Type - Percentage Breakdown of Value Sales for On-Premise and Hosted for the Years 2021 & 2027 |
| Rest of Europe Recent Past, Current & Future Analysis for Mobile Unified Communications and Collaboration by Vertical - Enterprise, Government, Healthcare, Education and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Rest of Europe 7-Year Perspective for Mobile Unified Communications and Collaboration by Vertical - Percentage Breakdown of Value Sales for Enterprise, Government, Healthcare, Education and Other Verticals for the Years 2021 & 2027 |
| ASIA-PACIFIC |
| Mobile Unified Communications and Collaboration Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2022 (E) |
| Asia-Pacific Recent Past, Current & Future Analysis for Mobile Unified Communications and Collaboration by Type - On-Premise and Hosted - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Asia-Pacific 7-Year Perspective for Mobile Unified Communications and Collaboration by Type - Percentage Breakdown of Value Sales for On-Premise and Hosted for the Years 2021 & 2027 |
| Asia-Pacific Recent Past, Current & Future Analysis for Mobile Unified Communications and Collaboration by Vertical - Enterprise, Government, Healthcare, Education and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Asia-Pacific 7-Year Perspective for Mobile Unified Communications and Collaboration by Vertical - Percentage Breakdown of Value Sales for Enterprise, Government, Healthcare, Education and Other Verticals for the Years 2021 & 2027 |
| REST OF WORLD |
| Rest of World Recent Past, Current & Future Analysis for Mobile Unified Communications and Collaboration by Type - On-Premise and Hosted - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Rest of World 7-Year Perspective for Mobile Unified Communications and Collaboration by Type - Percentage Breakdown of Value Sales for On-Premise and Hosted for the Years 2021 & 2027 |
| Rest of World Recent Past, Current & Future Analysis for Mobile Unified Communications and Collaboration by Vertical - Enterprise, Government, Healthcare, Education and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Rest of World 7-Year Perspective for Mobile Unified Communications and Collaboration by Vertical - Percentage Breakdown of Value Sales for Enterprise, Government, Healthcare, Education and Other Verticals for the Years 2021 & 2027 |
| IV. COMPETITION |
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