EXECUTIVE ENGAGEMENTS
POOL
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DATE
JUL 2022
TABLES
213
PAGES
593
EDITION
21
PRICE
USD 5600
CODE
MCP-1220
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HIGHLIGHTS & REPORT INDEX
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Global Interactive Voice Response (IVR) Systems Market to Reach US$6.7 Billion by the Year 2026
Interactive Voice Response (IVR) operates as a telecommunication technology that facilitates interaction between a computer machine and human beings through usage of DTMF and voice tones input through a keypad. The primary market drivers for IVR are the rise in cloud infrastructure, the increasing adoption of advanced technologies, and the growing number of calls. One of the pioneering technologies, Artificial Intelligence (AI), has been finding increasing adoption to make the IVR industry progressive. The dual-tone technology and the speech technology applications reduce the hold time and drop-off time for each call, increasing the outbound call frequency that results in automating repetitive tasks, which improves the agent efficiency. Such reasons fuel the market growth of the IVR system. IVR analytics trigger market growth by helping the companies achieve customer satisfaction by capturing and tracking, and evaluating the overall call experience. The rise in cloud infrastructure minimizes the self-service application cost, which plays a significant role in fueling the IVR market growth. Cloud hosting has a significant role in aiding the interactive voice market`s response technology for allowing the cloud tools to make adjustments of the resources rapidly, meeting the increased demand.
Amid the COVID-19 crisis, the global market for Interactive Voice Response (IVR) Systems estimated at US$4.9 Billion in the year 2022, is projected to reach a revised size of US$6.7 Billion by 2026, growing at a CAGR of 7.9% over the analysis period. Touchtone-based, one of the segments analyzed in the report, is projected to grow at a 7.4% CAGR to reach US$4.2 Billion by the end of the analysis period. After a thorough analysis of the business implications of the pandemic and its induced economic crisis, growth in the Speech-Based segment is readjusted to a revised 8.6% CAGR for the next 7-year period. This segment currently accounts for a 40.1% share of the global Interactive Voice Response (IVR) Systems market. The speech-based IVR segment is gaining traction by integrating with the natural language programming (NLP), assisting in reducing the time spent to solve a query by an individual, which reduces the call duration, helping to achieve reduce the cost for an organization.
The U.S. Market is Estimated at $1.5 Billion in 2022, While China is Forecast to Reach $1.1 Billion by 2026
The Interactive Voice Response (IVR) Systems market in the U.S. is estimated at US$1.5 Billion in the year 2022. The country currently accounts for a 31.4% share in the global market. China, the world`s second largest economy, is forecast to reach an estimated market size of US$1.1 Billion in the year 2026 trailing a CAGR of 9.3% through the analysis period. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 6.7% and 7% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 7.9% CAGR while Rest of European market (as defined in the study) will reach US$1.2 Billion by the end of the analysis period. North America`s large market share of the IVR market is primarily due to an efficient implementation of IVR systems by telecommunication companies, improved network infrastructure, flawless security and communications, ease of accomplishment of a task without needing the service of an agent, and large-scale adoption of IVR systems by large and small enterprises. Additionally, early implementation of advanced technologies like natural language processing (NLP), and artificial intelligence in the US propels market demand in North America. Asia-Pacific market is driven by significant uptake of IVR systems in several industry verticals like BFSI, telecommunications, public and government sector, healthcare, and rising number of SMEs, as well as large enterprises in the region.
SELECT PLAYERS
[24]7.ai, Inc.; 8x8, Inc.; Alvaria, Inc.; Atos SE; Avaya Inc.; Cisco Systems, Inc.; Five9, Inc.; Genesys; NICE inContact; IVR Lab LLC; NEC Corporation of America; Nuance Communications, Inc.; RingCentral, Inc.; Verizon Communications Inc.; Vonage Holdings Corp.
SEGMENTS
» Technology (Touchtone-based, Speech-based) » End-Use (BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunications, Retail & eCommerce, Other End-Uses)
GEOGRAPHIES
» World » USA » Canada » Japan » China » Europe » France » Germany » Italy » UK » Spain » Russia » Rest of Europe » Asia-Pacific » Australia » India » South Korea » Rest of Asia-Pacific » Latin America » Argentina » Brazil » Mexico » Rest of Latin America » Middle East » Iran » Israel » Saudi Arabia » UAE » Rest of Middle East » Africa
TABLE OF CONTENTS
I. METHODOLOGY |
II. EXECUTIVE SUMMARY |
1. MARKET OVERVIEW |
Impact of COVID-19 Pandemic and Looming Global Recession: 2020 Marked as a Year of Disruption & Transformation |
As the Race between the Virus & Vaccines Intensifies, Where is the World Economy Headed in 2021? |
EXHIBIT: World Economic Growth Projections (Real GDP, Annual % Change) for 2020 through 2022 |
Impact of COVID-19 Pandemic on Call Centers |
With Telehealth Growing Amidst the COVID-19 Pandemic, IVR Systems Emerge as Critical Technology to Enable Services |
SMEs Increasingly Rely on Cloud Telephony amidst COVID-19 Pandemic |
Interactive Voice Response (IVR) Systems: An Introduction |
Features of Interactive Voice Response System |
Advantages of Interactive Voice Response Technology |
Types of IVR |
Various Use Cases of IVR |
Significance of IVR for Small Businesses |
Global Market Prospects & Outlook |
Growth Opportunities and Constraints for IVR Systems Market |
Analysis by Technology |
EXHIBIT: World Interactive Voice Response (IVR) Systems Market by Technology (2021 & 2027): Percentage Breakdown of Revenues for Touchtone-Based, and Speech-Based |
Analysis by End-Use |
EXHIBIT: World Interactive Voice Response (IVR) Systems Market by End-Use (2021 & 2027): Percentage Breakdown of Revenues for BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & Ecommerce, and Other End-Uses |
Regional Analysis |
EXHIBIT: World Interactive Voice Response (IVR) Systems Market by Region: Percentage Breakdown of Revenues for Developed and Developing Regions (2021 & 2027) |
EXHIBIT: World Interactive Voice Response (IVR) Systems Market - Geographic Regions Ranked by CAGR (Value) for 2020-2027: China, Asia-Pacific, Latin America, Africa, Middle East, Europe, USA, Canada, and Japan |
Competitive Scenario |
Select Popular IVR Systems |
Select IVR Service Providers |
Recent Market Activity |
Interactive Voice Response (IVR) Systems – Global Key Competitors Percentage Market Share in 2022 (E) |
Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2022 (E) |
2. FOCUS ON SELECT PLAYERS |
3. MARKET TRENDS & DRIVERS |
A Review of Notable Trends in the IVR Market |
Growth of Call Centers Industry Presents Opportunities for IVR Systems Market |
EXHIBIT: Global Call Centers Market by Deployment (in %) for 2021 |
EXHIBIT: Global Call Centers Market by End-Use (in %) for 2021 |
Tracking Call Center Statistics |
Rise in Customer Calls in Call Centers & Need to Efficiency Address the Calls Gives Impetus to IVR Systems |
Pandemic Presents Challenging Environment |
Improvements in Operational Efficiency: Need of the Hour |
American Companies Revamping the Client-Service Operations |
Rising Integration of Advanced Technologies Boosts Growth in IVR Systems Market |
Incorporation of Advanced Technologies in the Contact Centers |
Rising Adoption of Artificial Intelligence in the Contact Centers |
Increased Adoption of Chatbots and Simpler Applications |
Ensuring Security and Privacy of Data at the Contact Centers |
Artificial Intelligence, Machine Learning & NLP Hold Tremendous Potential for IVR Systems |
NLP and NLU Critical IVR Technologies Bringing Change |
Rapid Rise in Cloud-based Services Fuel Need for IVR Systems |
EXHIBIT: Global Public Cloud Services: Percentage Market Share by Service Type for 2020 and 2022 |
Demand for API based Sophisticated Flexible Systems on the Rise |
Growing Importance of IVRs in Increasing Efficiency and Scalability of Organizations |
Demand for IVR-based Outbound Services Continues to Grow |
Maximizing Contact Center’s Agent Resources with Integrated Inbound IVR Solutions |
IVR Holds Tremendous Role in Improving Customer service |
Speech Enabled IVR Becoming the Preferred User Interface |
Conversational IVR and Future Trends |
IVR Solutions Enhance Services in BFSI Industry |
IVR Systems in Banking |
Select IVR Applications in the Banking Sector |
Cloud Telephony Transforms BFSI Sector |
COVID-19: A Panic Button for Banks & Fintechs |
EXHIBIT: Global Volume of Non-Cash Transactions (In Billion) for the Years 2018, 2020 & 2022 |
Growing Importance of IVR Systems in Pharmaceutical & Healthcare Industry |
Healthcare Call Center IVR Software for Seamless Patient Experience |
The New Normal in Retail Industry Post COVID-19 to Provide Boost to IVR Systems Market |
EXHIBIT: Global Department Stores Market Reset & Trajectory - Growth Outlook (In %) For Years 2019 Through 2025 |
Robust Rise of e-Commerce & m-Commerce to Support Market Growth |
EXHIBIT: Global B2C E-Commerce Sales in US$ Trillion for the Years 2019 to 2025 |
EXHIBIT: Retail M-Commerce Sales as % of Retail E-commerce Sales Worldwide for the Years 2016, 2018, 2020 & 2022 |
Pandemic Fast Forwards eCommerce Growth |
EXHIBIT: Global B2C e-Commerce Market Reset & Trajectory - Growth Outlook (In %) For Years 2019 Through 2025 |
Use of Omni-Channel IVR Systems Gain Momentum |
IVR Systems in Utilities |
Challenges Facing IVR Systems Market |
4. GLOBAL MARKET PERSPECTIVE |
World Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2027 and % CAGR |
World Historic Review for Interactive Voice Response (IVR) Systems by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
World 15-Year Perspective for Interactive Voice Response (IVR) Systems by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets for Years 2012, 2021 & 2027 |
World Recent Past, Current & Future Analysis for Touchtone-based by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2027 and % CAGR |
World Historic Review for Touchtone-based by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
World 15-Year Perspective for Touchtone-based by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2012, 2021 & 2027 |
World Recent Past, Current & Future Analysis for Speech-based by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2027 and % CAGR |
World Historic Review for Speech-based by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
World 15-Year Perspective for Speech-based by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2012, 2021 & 2027 |
World Recent Past, Current & Future Analysis for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2027 and % CAGR |
World Historic Review for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
World 15-Year Perspective for BFSI by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2012, 2021 & 2027 |
World Recent Past, Current & Future Analysis for Travel & Hospitality by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2027 and % CAGR |
World Historic Review for Travel & Hospitality by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
World 15-Year Perspective for Travel & Hospitality by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2012, 2021 & 2027 |
World Recent Past, Current & Future Analysis for Pharma & Healthcare by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2027 and % CAGR |
World Historic Review for Pharma & Healthcare by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
World 15-Year Perspective for Pharma & Healthcare by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2012, 2021 & 2027 |
World Recent Past, Current & Future Analysis for Telecommunication & ITES by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2027 and % CAGR |
World Historic Review for Telecommunication & ITES by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
World 15-Year Perspective for Telecommunication & ITES by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2012, 2021 & 2027 |
World Recent Past, Current & Future Analysis for Retail & eCommerce by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2027 and % CAGR |
World Historic Review for Retail & eCommerce by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
World 15-Year Perspective for Retail & eCommerce by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2012, 2021 & 2027 |
World Recent Past, Current & Future Analysis for Other End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2027 and % CAGR |
World Historic Review for Other End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
World 15-Year Perspective for Other End-Uses by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2012, 2021 & 2027 |
III. MARKET ANALYSIS |
UNITED STATES |
Interactive Voice Response (IVR) Systems Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2022 (E) |
USA Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
USA Historic Review for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
USA 15-Year Perspective for Interactive Voice Response (IVR) Systems by Technology - Percentage Breakdown of Value Revenues for Touchtone-based and Speech-based for the Years 2012, 2021 & 2027 |
USA Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
USA Historic Review for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
USA 15-Year Perspective for Interactive Voice Response (IVR) Systems by End-Use - Percentage Breakdown of Value Revenues for BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses for the Years 2012, 2021 & 2027 |
CANADA |
Canada Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Canada Historic Review for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Canada 15-Year Perspective for Interactive Voice Response (IVR) Systems by Technology - Percentage Breakdown of Value Revenues for Touchtone-based and Speech-based for the Years 2012, 2021 & 2027 |
Canada Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Canada Historic Review for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Canada 15-Year Perspective for Interactive Voice Response (IVR) Systems by End-Use - Percentage Breakdown of Value Revenues for BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses for the Years 2012, 2021 & 2027 |
JAPAN |
Interactive Voice Response (IVR) Systems Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2022 (E) |
Japan Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Japan Historic Review for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Japan 15-Year Perspective for Interactive Voice Response (IVR) Systems by Technology - Percentage Breakdown of Value Revenues for Touchtone-based and Speech-based for the Years 2012, 2021 & 2027 |
Japan Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Japan Historic Review for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Japan 15-Year Perspective for Interactive Voice Response (IVR) Systems by End-Use - Percentage Breakdown of Value Revenues for BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses for the Years 2012, 2021 & 2027 |
CHINA |
Interactive Voice Response (IVR) Systems Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2022 (E) |
China Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
China Historic Review for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
China 15-Year Perspective for Interactive Voice Response (IVR) Systems by Technology - Percentage Breakdown of Value Revenues for Touchtone-based and Speech-based for the Years 2012, 2021 & 2027 |
China Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
China Historic Review for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
China 15-Year Perspective for Interactive Voice Response (IVR) Systems by End-Use - Percentage Breakdown of Value Revenues for BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses for the Years 2012, 2021 & 2027 |
EUROPE |
Interactive Voice Response (IVR) Systems Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2022 (E) |
Europe Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Geographic Region - France, Germany, Italy, UK, Spain, Russia and Rest of Europe Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2027 and % CAGR |
Europe Historic Review for Interactive Voice Response (IVR) Systems by Geographic Region - France, Germany, Italy, UK, Spain, Russia and Rest of Europe Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Europe 15-Year Perspective for Interactive Voice Response (IVR) Systems by Geographic Region - Percentage Breakdown of Value Revenues for France, Germany, Italy, UK, Spain, Russia and Rest of Europe Markets for Years 2012, 2021 & 2027 |
Europe Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Europe Historic Review for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Europe 15-Year Perspective for Interactive Voice Response (IVR) Systems by Technology - Percentage Breakdown of Value Revenues for Touchtone-based and Speech-based for the Years 2012, 2021 & 2027 |
Europe Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Europe Historic Review for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Europe 15-Year Perspective for Interactive Voice Response (IVR) Systems by End-Use - Percentage Breakdown of Value Revenues for BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses for the Years 2012, 2021 & 2027 |
FRANCE |
Interactive Voice Response (IVR) Systems Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2022 (E) |
France Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
France Historic Review for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
France 15-Year Perspective for Interactive Voice Response (IVR) Systems by Technology - Percentage Breakdown of Value Revenues for Touchtone-based and Speech-based for the Years 2012, 2021 & 2027 |
France Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
France Historic Review for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
France 15-Year Perspective for Interactive Voice Response (IVR) Systems by End-Use - Percentage Breakdown of Value Revenues for BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses for the Years 2012, 2021 & 2027 |
GERMANY |
Interactive Voice Response (IVR) Systems Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2022 (E) |
Germany Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Germany Historic Review for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Germany 15-Year Perspective for Interactive Voice Response (IVR) Systems by Technology - Percentage Breakdown of Value Revenues for Touchtone-based and Speech-based for the Years 2012, 2021 & 2027 |
Germany Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Germany Historic Review for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Germany 15-Year Perspective for Interactive Voice Response (IVR) Systems by End-Use - Percentage Breakdown of Value Revenues for BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses for the Years 2012, 2021 & 2027 |
ITALY |
Italy Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Italy Historic Review for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Italy 15-Year Perspective for Interactive Voice Response (IVR) Systems by Technology - Percentage Breakdown of Value Revenues for Touchtone-based and Speech-based for the Years 2012, 2021 & 2027 |
Italy Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Italy Historic Review for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Italy 15-Year Perspective for Interactive Voice Response (IVR) Systems by End-Use - Percentage Breakdown of Value Revenues for BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses for the Years 2012, 2021 & 2027 |
UNITED KINGDOM |
Interactive Voice Response (IVR) Systems Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2022 (E) |
UK Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
UK Historic Review for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
UK 15-Year Perspective for Interactive Voice Response (IVR) Systems by Technology - Percentage Breakdown of Value Revenues for Touchtone-based and Speech-based for the Years 2012, 2021 & 2027 |
UK Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
UK Historic Review for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
UK 15-Year Perspective for Interactive Voice Response (IVR) Systems by End-Use - Percentage Breakdown of Value Revenues for BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses for the Years 2012, 2021 & 2027 |
SPAIN |
Spain Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Spain Historic Review for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Spain 15-Year Perspective for Interactive Voice Response (IVR) Systems by Technology - Percentage Breakdown of Value Revenues for Touchtone-based and Speech-based for the Years 2012, 2021 & 2027 |
Spain Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Spain Historic Review for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Spain 15-Year Perspective for Interactive Voice Response (IVR) Systems by End-Use - Percentage Breakdown of Value Revenues for BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses for the Years 2012, 2021 & 2027 |
RUSSIA |
Russia Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Russia Historic Review for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Russia 15-Year Perspective for Interactive Voice Response (IVR) Systems by Technology - Percentage Breakdown of Value Revenues for Touchtone-based and Speech-based for the Years 2012, 2021 & 2027 |
Russia Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Russia Historic Review for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Russia 15-Year Perspective for Interactive Voice Response (IVR) Systems by End-Use - Percentage Breakdown of Value Revenues for BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses for the Years 2012, 2021 & 2027 |
REST OF EUROPE |
Rest of Europe Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Rest of Europe Historic Review for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Rest of Europe 15-Year Perspective for Interactive Voice Response (IVR) Systems by Technology - Percentage Breakdown of Value Revenues for Touchtone-based and Speech-based for the Years 2012, 2021 & 2027 |
Rest of Europe Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Rest of Europe Historic Review for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Rest of Europe 15-Year Perspective for Interactive Voice Response (IVR) Systems by End-Use - Percentage Breakdown of Value Revenues for BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses for the Years 2012, 2021 & 2027 |
ASIA-PACIFIC |
Interactive Voice Response (IVR) Systems Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2022 (E) |
Asia-Pacific Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Geographic Region - Australia, India, South Korea and Rest of Asia-Pacific Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2027 and % CAGR |
Asia-Pacific Historic Review for Interactive Voice Response (IVR) Systems by Geographic Region - Australia, India, South Korea and Rest of Asia-Pacific Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Asia-Pacific 15-Year Perspective for Interactive Voice Response (IVR) Systems by Geographic Region - Percentage Breakdown of Value Revenues for Australia, India, South Korea and Rest of Asia-Pacific Markets for Years 2012, 2021 & 2027 |
Asia-Pacific Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Asia-Pacific Historic Review for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Asia-Pacific 15-Year Perspective for Interactive Voice Response (IVR) Systems by Technology - Percentage Breakdown of Value Revenues for Touchtone-based and Speech-based for the Years 2012, 2021 & 2027 |
Asia-Pacific Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Asia-Pacific Historic Review for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Asia-Pacific 15-Year Perspective for Interactive Voice Response (IVR) Systems by End-Use - Percentage Breakdown of Value Revenues for BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses for the Years 2012, 2021 & 2027 |
AUSTRALIA |
Interactive Voice Response (IVR) Systems Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Australia for 2022 (E) |
Australia Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Australia Historic Review for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Australia 15-Year Perspective for Interactive Voice Response (IVR) Systems by Technology - Percentage Breakdown of Value Revenues for Touchtone-based and Speech-based for the Years 2012, 2021 & 2027 |
Australia Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Australia Historic Review for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Australia 15-Year Perspective for Interactive Voice Response (IVR) Systems by End-Use - Percentage Breakdown of Value Revenues for BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses for the Years 2012, 2021 & 2027 |
INDIA |
Interactive Voice Response (IVR) Systems Market Presence - Strong/Active/Niche/Trivial - Key Competitors in India for 2022 (E) |
Impact of COVID-19 on IVR Systems Market |
Robust Growth of Domestic Call Center Market: Opportunity for IVR Systems |
India Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
India Historic Review for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
India 15-Year Perspective for Interactive Voice Response (IVR) Systems by Technology - Percentage Breakdown of Value Revenues for Touchtone-based and Speech-based for the Years 2012, 2021 & 2027 |
India Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
India Historic Review for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
India 15-Year Perspective for Interactive Voice Response (IVR) Systems by End-Use - Percentage Breakdown of Value Revenues for BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses for the Years 2012, 2021 & 2027 |
SOUTH KOREA |
South Korea Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
South Korea Historic Review for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
South Korea 15-Year Perspective for Interactive Voice Response (IVR) Systems by Technology - Percentage Breakdown of Value Revenues for Touchtone-based and Speech-based for the Years 2012, 2021 & 2027 |
South Korea Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
South Korea Historic Review for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
South Korea 15-Year Perspective for Interactive Voice Response (IVR) Systems by End-Use - Percentage Breakdown of Value Revenues for BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses for the Years 2012, 2021 & 2027 |
REST OF ASIA-PACIFIC |
Rest of Asia-Pacific Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Rest of Asia-Pacific Historic Review for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Rest of Asia-Pacific 15-Year Perspective for Interactive Voice Response (IVR) Systems by Technology - Percentage Breakdown of Value Revenues for Touchtone-based and Speech-based for the Years 2012, 2021 & 2027 |
Rest of Asia-Pacific Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Rest of Asia-Pacific Historic Review for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Rest of Asia-Pacific 15-Year Perspective for Interactive Voice Response (IVR) Systems by End-Use - Percentage Breakdown of Value Revenues for BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses for the Years 2012, 2021 & 2027 |
LATIN AMERICA |
Interactive Voice Response (IVR) Systems Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Latin America for 2022 (E) |
Latin America Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Geographic Region - Argentina, Brazil, Mexico and Rest of Latin America Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2027 and % CAGR |
Latin America Historic Review for Interactive Voice Response (IVR) Systems by Geographic Region - Argentina, Brazil, Mexico and Rest of Latin America Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Latin America 15-Year Perspective for Interactive Voice Response (IVR) Systems by Geographic Region - Percentage Breakdown of Value Revenues for Argentina, Brazil, Mexico and Rest of Latin America Markets for Years 2012, 2021 & 2027 |
Latin America Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Latin America Historic Review for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Latin America 15-Year Perspective for Interactive Voice Response (IVR) Systems by Technology - Percentage Breakdown of Value Revenues for Touchtone-based and Speech-based for the Years 2012, 2021 & 2027 |
Latin America Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Latin America Historic Review for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Latin America 15-Year Perspective for Interactive Voice Response (IVR) Systems by End-Use - Percentage Breakdown of Value Revenues for BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses for the Years 2012, 2021 & 2027 |
ARGENTINA |
Argentina Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Argentina Historic Review for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Argentina 15-Year Perspective for Interactive Voice Response (IVR) Systems by Technology - Percentage Breakdown of Value Revenues for Touchtone-based and Speech-based for the Years 2012, 2021 & 2027 |
Argentina Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Argentina Historic Review for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Argentina 15-Year Perspective for Interactive Voice Response (IVR) Systems by End-Use - Percentage Breakdown of Value Revenues for BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses for the Years 2012, 2021 & 2027 |
BRAZIL |
Brazil Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Brazil Historic Review for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Brazil 15-Year Perspective for Interactive Voice Response (IVR) Systems by Technology - Percentage Breakdown of Value Revenues for Touchtone-based and Speech-based for the Years 2012, 2021 & 2027 |
Brazil Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Brazil Historic Review for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Brazil 15-Year Perspective for Interactive Voice Response (IVR) Systems by End-Use - Percentage Breakdown of Value Revenues for BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses for the Years 2012, 2021 & 2027 |
MEXICO |
Mexico Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Mexico Historic Review for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Mexico 15-Year Perspective for Interactive Voice Response (IVR) Systems by Technology - Percentage Breakdown of Value Revenues for Touchtone-based and Speech-based for the Years 2012, 2021 & 2027 |
Mexico Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Mexico Historic Review for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Mexico 15-Year Perspective for Interactive Voice Response (IVR) Systems by End-Use - Percentage Breakdown of Value Revenues for BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses for the Years 2012, 2021 & 2027 |
REST OF LATIN AMERICA |
Rest of Latin America Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Rest of Latin America Historic Review for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Rest of Latin America 15-Year Perspective for Interactive Voice Response (IVR) Systems by Technology - Percentage Breakdown of Value Revenues for Touchtone-based and Speech-based for the Years 2012, 2021 & 2027 |
Rest of Latin America Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Rest of Latin America Historic Review for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Rest of Latin America 15-Year Perspective for Interactive Voice Response (IVR) Systems by End-Use - Percentage Breakdown of Value Revenues for BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses for the Years 2012, 2021 & 2027 |
MIDDLE EAST |
Interactive Voice Response (IVR) Systems Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Middle East for 2022 (E) |
Middle East Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Geographic Region - Iran, Israel, Saudi Arabia, UAE and Rest of Middle East Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2027 and % CAGR |
Middle East Historic Review for Interactive Voice Response (IVR) Systems by Geographic Region - Iran, Israel, Saudi Arabia, UAE and Rest of Middle East Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Middle East 15-Year Perspective for Interactive Voice Response (IVR) Systems by Geographic Region - Percentage Breakdown of Value Revenues for Iran, Israel, Saudi Arabia, UAE and Rest of Middle East Markets for Years 2012, 2021 & 2027 |
Middle East Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Middle East Historic Review for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Middle East 15-Year Perspective for Interactive Voice Response (IVR) Systems by Technology - Percentage Breakdown of Value Revenues for Touchtone-based and Speech-based for the Years 2012, 2021 & 2027 |
Middle East Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Middle East Historic Review for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Middle East 15-Year Perspective for Interactive Voice Response (IVR) Systems by End-Use - Percentage Breakdown of Value Revenues for BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses for the Years 2012, 2021 & 2027 |
IRAN |
Iran Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Iran Historic Review for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Iran 15-Year Perspective for Interactive Voice Response (IVR) Systems by Technology - Percentage Breakdown of Value Revenues for Touchtone-based and Speech-based for the Years 2012, 2021 & 2027 |
Iran Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Iran Historic Review for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Iran 15-Year Perspective for Interactive Voice Response (IVR) Systems by End-Use - Percentage Breakdown of Value Revenues for BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses for the Years 2012, 2021 & 2027 |
ISRAEL |
Israel Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Israel Historic Review for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Israel 15-Year Perspective for Interactive Voice Response (IVR) Systems by Technology - Percentage Breakdown of Value Revenues for Touchtone-based and Speech-based for the Years 2012, 2021 & 2027 |
Israel Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Israel Historic Review for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Israel 15-Year Perspective for Interactive Voice Response (IVR) Systems by End-Use - Percentage Breakdown of Value Revenues for BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses for the Years 2012, 2021 & 2027 |
SAUDI ARABIA |
Saudi Arabia Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Saudi Arabia Historic Review for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Saudi Arabia 15-Year Perspective for Interactive Voice Response (IVR) Systems by Technology - Percentage Breakdown of Value Revenues for Touchtone-based and Speech-based for the Years 2012, 2021 & 2027 |
Saudi Arabia Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Saudi Arabia Historic Review for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Saudi Arabia 15-Year Perspective for Interactive Voice Response (IVR) Systems by End-Use - Percentage Breakdown of Value Revenues for BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses for the Years 2012, 2021 & 2027 |
UNITED ARAB EMIRATES |
UAE Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
UAE Historic Review for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
UAE 15-Year Perspective for Interactive Voice Response (IVR) Systems by Technology - Percentage Breakdown of Value Revenues for Touchtone-based and Speech-based for the Years 2012, 2021 & 2027 |
UAE Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
UAE Historic Review for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
UAE 15-Year Perspective for Interactive Voice Response (IVR) Systems by End-Use - Percentage Breakdown of Value Revenues for BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses for the Years 2012, 2021 & 2027 |
REST OF MIDDLE EAST |
Rest of Middle East Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Rest of Middle East Historic Review for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Rest of Middle East 15-Year Perspective for Interactive Voice Response (IVR) Systems by Technology - Percentage Breakdown of Value Revenues for Touchtone-based and Speech-based for the Years 2012, 2021 & 2027 |
Rest of Middle East Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Rest of Middle East Historic Review for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Rest of Middle East 15-Year Perspective for Interactive Voice Response (IVR) Systems by End-Use - Percentage Breakdown of Value Revenues for BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses for the Years 2012, 2021 & 2027 |
AFRICA |
Interactive Voice Response (IVR) Systems Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Africa for 2022 (E) |
Africa Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Africa Historic Review for Interactive Voice Response (IVR) Systems by Technology - Touchtone-based and Speech-based Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Africa 15-Year Perspective for Interactive Voice Response (IVR) Systems by Technology - Percentage Breakdown of Value Revenues for Touchtone-based and Speech-based for the Years 2012, 2021 & 2027 |
Africa Recent Past, Current & Future Analysis for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR |
Africa Historic Review for Interactive Voice Response (IVR) Systems by End-Use - BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR |
Africa 15-Year Perspective for Interactive Voice Response (IVR) Systems by End-Use - Percentage Breakdown of Value Revenues for BFSI, Travel & Hospitality, Pharma & Healthcare, Telecommunication & ITES, Retail & eCommerce and Other End-Uses for the Years 2012, 2021 & 2027 |
IV. COMPETITION |
Total Companies Profiled: 98 |
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