Human Resource Outsourcing (HRO)

Global Market Trajectory & Analytics

MCP-1516

EXECUTIVE ENGAGEMENTS

* Login for a full stack data experience

DATE

SEP 2020

TABLES

63

281

EDITION

16

PRICE

USD $5600

Amid the COVID-19 crisis, the global market for Human Resource Outsourcing (HRO) estimated at US$32.8 Billion in the year 2020, is projected to reach a revised size of US$45.8 Billion by 2027, growing at a CAGR of 4.9% over the analysis period 2020-2027. Payroll Services, one of the segments analyzed in the report, is projected to record a 4.1% CAGR and reach US$21.3 Billion by the end of the analysis period. After an early analysis of the business implications of the pandemic and its induced economic crisis, growth in the Benefits Administration Services segment is readjusted to a revised 5.2% CAGR for the next 7-year period.

The Human Resource Outsourcing (HRO) market in the U.S. is estimated at US$9.7 Billion in the year 2020. China, the world`s second largest economy, is forecast to reach a projected market size of US$8.2 Billion by the year 2027 trailing a CAGR of 4.7% over the analysis period 2020 to 2027. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 4.4% and 4.2% respectively over the 2020-2027 period. Within Europe, Germany is forecast to grow at approximately 4.7% CAGR.

In the global Education & Training Services segment, USA, Canada, Japan, China and Europe will drive the 4.5% CAGR estimated for this segment. These regional markets accounting for a combined market size of US$2.5 Billion in the year 2020 will reach a projected size of US$3.4 Billion by the close of the analysis period. China will remain among the fastest growing in this cluster of regional markets. Led by countries such as Australia, India, and South Korea, the market in Asia-Pacific is forecast to reach US$5.1 Billion by the year 2027.We bring years of research experience to this 16th edition of our report. The 281-page report presents concise insights into how the pandemic has impacted production and the buy side for 2020 and 2021. A short-term phased recovery by key geography is also addressed.

SELECT PLAYERS

Accenture Plc; ADP LLC; Aon Hewitt; Ceridian HCM, Inc.; CGI Group, Inc.; Cielo, Inc.; Equifax, Inc.; General Outsourcing Co., Ltd.; IBM Corp.; Infosys BPM Ltd.; Intuit, Inc.; Kronos, Inc.; Mercer, LLC; NGA Human Resources; Paychex, Inc.; Randstad Holding NV; The ADECCO Group; Ultimate Software Group, Inc.

SEGMENTS

» Service Type (Payroll Services, Benefits Administration Services, Education & Training Services, Recruitment Process Outsourcing, Other Service Types)

GEOGRAPHIES

» World » United States » Canada » Japan » China » Europe » France » Germany » Italy » United Kingdom » and Rest of Europe » Asia-Pacific » Rest of World

KEY DIFFERENTIATORS

We are firmly committed to build upon perspectives from global executive insights. These engagements enrich our projects. Our primary research programs are fully validated and accessible by clients. (Its a common industry-wide* practice that no validated primary research is done! For the most part, remote resident analysts curate and write reports drawing on search engine research and data modeling.

* A review of 262 off-the-shelf market report publishers worldwide.

WHAT SETS US APART
Client companies can access multiple features on our MarketGlass™ platform.

Clients have full-stack insider access to our ongoing primary research program. We have a very successful incentive driven primary research program that benefits participating executives regardless of their purchase decision. Our platform presents a unique opportunity to collaborate with peers and review competitors’ inputs and response clusters.

Detailed engagement stats are presented for every company and executive contacted. This is made available for our client reviews. (no other publisher offers this!)

A full-stack access to clients of all primary and secondary source content. This can often run into thousands of pages.

Where relevent and possible we present competitive brands.

Peer-to-peer online interactive collaborations. Allows for team curated bespoke analytics.

Customers can update and build bespoke versions of our analytics. Bespoke updates are fulfilled within a two-day turnaround.

Discretely bounce off queries to participant pool of executives. Our embedded AI selectively pings participants geographically and by domain acumen.

We pride in our commitment to provide support to our clients. We go beyond the scope of the study to get you timely answers.

Unlike the industry’s published PDF’s that are frozen in time from date of release, our research programs are ongoing and dynamic. Our reports are updated whenever there’s a major event impacting the marketplace. Your license offers seamless updates for one year.

All updates are offered for one year from date of your purchase without charge. Clients can opt for annual auto renewal and stay current without interruption.

INSIDER ACCESS PRIVILEGES

Users of our portal have insider access to our data stacks based on project relevance and engagement status. Tiered access is offered to data stacks, managed based on user status - Opt-in, Active Panelist, Inactive Panelist, Active Client or Inactive Client.

ACTIVE CLIENT

INACTIVE CLIENT

ACTIVE PANELIST

INACTIVE PANELIST

OPT-INS

I. INTRODUCTION, METHODOLOGY & REPORT SCOPE
II. EXECUTIVE SUMMARY
1. MARKET OVERVIEW
Recent Market Activity
A Prelude
HRO - A Rapidly Growing BPO Segment
Snapshots
Growth Drivers
Growth Restraints
Market Outlook
Growth Opportunities in Service Segments
Emerging Markets to Drive Future Growth
Cost Reduction: Finding Favor Again in Difficult Times
Need for Regulatory Compliance Drives Adoption of HRO Services
Lowering Risk Levels & Simpler HRO Engagements - Key Growth Drivers
Multi-Process HRO (MPHRO): Favorable Prospects in the Long Run
Shift towards Cloud-based Platforms Drives MPHRO Market
More Organizations Gravitate towards HR Outsourcing
Factors Creating Need for HR Outsourcing
Future of HR Outsourcing
Key Considerations
Sourcing Strategy/Model: Means to Achieve Business Process
Global Competitor Market Shares
Human Resource Outsourcing (HRO) Competitor Market Share Scenario Worldwide (in %): 2020 & 2029
Impact of Covid-19 and a Looming Global Recession
2. FOCUS ON SELECT PLAYERS
Accenture Plc (Ireland)
Adecco Group AG (Switzerland)
ADP LLC (USA)
Aon Hewitt (USA)
Cielo, Inc. (USA)
Ceridian HCM, Inc. (USA)
CGI Group, Inc. (Canada)
Equifax, Inc. (USA)
General Outsourcing Co., Ltd. (Thailand)
Infosys BPM Ltd. (India)
International Business Machines Corporation (USA)
Intuit, Inc. (USA)
Kronos, Inc. (USA)
Mercer, LLC (UK)
NGA Human Resources (UK)
Paychex, Inc. (USA)
Randstad Holding NV (The Netherlands)
Ultimate Software Group, Inc. (USA)
3. MARKET TRENDS & DRIVERS
Noteworthy Trends Influencing the HR Outsourcing Market
Continuous Adoption of Services Propels HRO Industry
Cloud - The Preferred Platform for HRO
BPaaS - A Growing Trend
Cloud-Based Recruitment Software Rises in Popularity
HRO Analytics Gain Prominence in HR Management & Administration
Predictive Analytics - An Indispensable tool for HR
Robotic Automation Makes In Roads in HRO Industry
Trend towards Process Convergence
Moving to a 'Transformational-Transfer' Model
Focus Grows on Small and Mid-Size Companies
Select HR Outsourcing Trends Related to Small Businesses
HR BPO Redefines HR Profession
End-to-End Services: Rise in HRO
Demographic Changes Support HRO Growth
Selective Approach Finds Favor
Offshore HR BPO: Driving Cost-Effectiveness
Focus on Business Process Improvement Gains Momentum
PEO Concept Gains Strength
Benefits and Drawbacks of PEO
Recruitment Process Outsourcing - Gaining Wider Attention
Factors Driving Growth in the RPO Market
Key Recruitment Process Functions Outsourced by Order of Importance
RPO Sector Registers Growth in Number of Deals
Offshoring of RPO Services Picks Up Pace
Talent Acquisition - Changing Definition of RPOs
Digitization of Talent Acquisition Process
Payroll Outsourcing Services Rise in Adoption
Multi-Country Payroll Outsourcing - A High Growth Market
Benefits Administration: Offering Potential Growth Opportunities for Outsourcing
Trend towards Health & Welfare Services Drives Growth in BAO
Workforce Management Outsourcing Gains Pace
Learning Outsourcing Services - Fulfilling Training Requirements
Market Challenges
Challenges in HR Transformation
HRMS: A Competitor for HRO Market
4. GLOBAL MARKET PERSPECTIVE
Human Resource Outsourcing (HRO) Global Market Estimates and Forecasts in US$ Million by Region/Country: 2018-2025
Human Resource Outsourcing (HRO) Global Retrospective Market Scenario in US$ Million by Region/Country: 2009-2017
Human Resource Outsourcing (HRO) Market Share Shift across Key Geographies Worldwide: 2009 VS 2019 VS 2025
Payroll Services (Service Type) World Market by Region/Country in US$ Million: 2018 to 2025
Payroll Services (Service Type) Historic Market Analysis by Region/Country in US$ Million: 2009 to 2017
Payroll Services (Service Type) Market Share Breakdown of Worldwide Sales by Region/Country: 2009 VS 2019 VS 2025
Benefits Administration Services (Service Type) Potential Growth Markets Worldwide in US$ Million: 2018 to 2025
Benefits Administration Services (Service Type) Historic Market Perspective by Region/Country in US$ Million: 2009 to 2017
Benefits Administration Services (Service Type) Market Sales Breakdown by Region/Country in Percentage: 2009 VS 2019 VS 2025
Education & Training Services (Service Type) Geographic Market Spread Worldwide in US$ Million: 2018 to 2025
Education & Training Services (Service Type) Region Wise Breakdown of Global Historic Demand in US$ Million: 2009 to 2017
Education & Training Services (Service Type) Market Share Distribution in Percentage by Region/Country: 2009 VS 2019 VS 2025
Recruitment Process Outsourcing (Service Type) World Market Estimates and Forecasts by Region/Country in US$ Million: 2018 to 2025
Recruitment Process Outsourcing (Service Type) Market Historic Review by Region/Country in US$ Million: 2009 to 2017
Recruitment Process Outsourcing (Service Type) Market Share Breakdown by Region/Country: 2009 VS 2019 VS 2025
Other Service Types (Service Type) World Market by Region/Country in US$ Million: 2018 to 2025
Other Service Types (Service Type) Historic Market Analysis by Region/Country in US$ Million: 2009 to 2017
Other Service Types (Service Type) Market Share Distribution in Percentage by Region/Country: 2009 VS 2019 VS 2025
Market Outlook
III. MARKET ANALYSIS
GEOGRAPHIC MARKET ANALYSIS
United States
Market Facts & Figures
US Human Resource Outsourcing (HRO) Market Share (in %) by Company: 2020 & 2025
United States Human Resource Outsourcing (HRO) Market Estimates and Projections in US$ Million by Service Type: 2018 to 2025
Human Resource Outsourcing (HRO) Market in the United States by Service Type: A Historic Review in US$ Million for 2009-2017
United States Human Resource Outsourcing (HRO) Market Share Breakdown by Service Type: 2009 VS 2019 VS 2025
Canada
Canadian Human Resource Outsourcing (HRO) Market Estimates and Forecasts in US$ Million by Service Type: 2018 to 2025
Canadian Human Resource Outsourcing (HRO) Historic Market Review by Service Type in US$ Million: 2009-2017
Human Resource Outsourcing (HRO) Market in Canada: Percentage Share Breakdown of Sales by Service Type for 2009, 2019, and 2025
Japan
Japanese Market for Human Resource Outsourcing (HRO): Annual Sales Estimates and Projections in US$ Million by Service Type for the Period 2018-2025
Human Resource Outsourcing (HRO) Market in Japan: Historic Sales Analysis in US$ Million by Service Type for the Period 2009-2017
Japanese Human Resource Outsourcing (HRO) Market Share Analysis by Service Type: 2009 VS 2019 VS 2025
China
Chinese Human Resource Outsourcing (HRO) Market Growth Prospects in US$ Million by Service Type for the Period 2018-2025
Human Resource Outsourcing (HRO) Historic Market Analysis in China in US$ Million by Service Type: 2009-2017
Chinese Human Resource Outsourcing (HRO) Market by Service Type: Percentage Breakdown of Sales for 2009, 2019, and 2025
Europe
Market Facts & Figures
European Human Resource Outsourcing (HRO) Market: Competitor Market Share Scenario (in %) for 2020 & 2025
European Human Resource Outsourcing (HRO) Market Demand Scenario in US$ Million by Region/Country: 2018-2025
Human Resource Outsourcing (HRO) Market in Europe: A Historic Market Perspective in US$ Million by Region/Country for the Period 2009-2017
European Human Resource Outsourcing (HRO) Market Share Shift by Region/Country: 2009 VS 2019 VS 2025
European Human Resource Outsourcing (HRO) Market Estimates and Forecasts in US$ Million by Service Type: 2018-2025
Human Resource Outsourcing (HRO) Market in Europe in US$ Million by Service Type: A Historic Review for the Period 2009-2017
European Human Resource Outsourcing (HRO) Market Share Breakdown by Service Type: 2009 VS 2019 VS 2025
France
Human Resource Outsourcing (HRO) Market in France by Service Type: Estimates and Projections in US$ Million for the Period 2018-2025
French Human Resource Outsourcing (HRO) Historic Market Scenario in US$ Million by Service Type: 2009-2017
French Human Resource Outsourcing (HRO) Market Share Analysis by Service Type: 2009 VS 2019 VS 2025
Germany
Human Resource Outsourcing (HRO) Market in Germany: Recent Past, Current and Future Analysis in US$ Million by Service Type for the Period 2018-2025
German Human Resource Outsourcing (HRO) Historic Market Analysis in US$ Million by Service Type: 2009-2017
German Human Resource Outsourcing (HRO) Market Share Breakdown by Service Type: 2009 VS 2019 VS 2025
Italy
Italian Human Resource Outsourcing (HRO) Market Growth Prospects in US$ Million by Service Type for the Period 2018-2025
Human Resource Outsourcing (HRO) Historic Market Analysis in Italy in US$ Million by Service Type: 2009-2017
Italian Human Resource Outsourcing (HRO) Market by Service Type: Percentage Breakdown of Sales for 2009, 2019, and 2025
United Kingdom
United Kingdom Market for Human Resource Outsourcing (HRO): Annual Sales Estimates and Projections in US$ Million by Service Type for the Period 2018-2025
Human Resource Outsourcing (HRO) Market in the United Kingdom: Historic Sales Analysis in US$ Million by Service Type for the Period 2009-2017
United Kingdom Human Resource Outsourcing (HRO) Market Share Analysis by Service Type: 2009 VS 2019 VS 2025
Rest of Europe
Rest of Europe Human Resource Outsourcing (HRO) Market Estimates and Forecasts in US$ Million by Service Type: 2018-2025
Human Resource Outsourcing (HRO) Market in Rest of Europe in US$ Million by Service Type: A Historic Review for the Period 2009-2017
Rest of Europe Human Resource Outsourcing (HRO) Market Share Breakdown by Service Type: 2009 VS 2019 VS 2025
Asia-Pacific
Human Resource Outsourcing (HRO) Market in Asia-Pacific by Service Type: Estimates and Projections in US$ Million for the Period 2018-2025
Asia-Pacific Human Resource Outsourcing (HRO) Historic Market Scenario in US$ Million by Service Type: 2009-2017
Asia-Pacific Human Resource Outsourcing (HRO) Market Share Analysis by Service Type: 2009 VS 2019 VS 2025
Rest of World
Rest of World Human Resource Outsourcing (HRO) Market Estimates and Forecasts in US$ Million by Service Type: 2018 to 2025
Rest of World Human Resource Outsourcing (HRO) Historic Market Review by Service Type in US$ Million: 2009-2017
Human Resource Outsourcing (HRO) Market in Rest of World: Percentage Share Breakdown of Sales by Service Type for 2009, 2019, and 2025
IV. COMPETITION
Total Companies Profiled : 188
Click here to request a full table of contents and more details on this project.

KEY DIFFERENTIATORS

We are firmly committed to build upon perspectives from global executive insights. These engagements enrich our projects. Our primary research programs are fully validated and accessible by clients. (Its a common industry-wide* practice that no validated primary research is done! For the most part, remote resident analysts curate and write reports drawing on search engine research and data modeling.
* A review of 262 off-the-shelf market report publishers worldwide.

WHAT SETS US APART
Client companies can access multiple features on our MarketGlass™ platform.

Clients have full-stack insider access to our ongoing primary research program. We have a very successful incentive driven primary research program that benefits participating executives regardless of their purchase decision. Our platform presents a unique opportunity to collaborate with peers and review competitors’ inputs and response clusters.

Detailed engagement stats are presented for every company and executive contacted. This is made available for our client reviews. (no other publisher offers this!)

A full-stack access to clients of all primary and secondary source content. This can often run into thousands of pages.

Where relevent and possible we present competitive brands.

Peer-to-peer online interactive collaborations. Allows for team curated bespoke analytics.

Customers can update and build bespoke versions of our analytics. Bespoke updates are fulfilled within a two-day turnaround.

Discretely bounce off queries to participant pool of executives. Our embedded AI selectively pings participants geographically and by domain acumen.

We pride in our commitment to provide support to our clients. We go beyond the scope of the study to get you timely answers.

Unlike the industry’s published PDF’s that are frozen in time from date of release, our research programs are ongoing and dynamic. Our reports are updated whenever there’s a major event impacting the marketplace. Your license offers seamless updates for one year.

All updates are offered for one year from date of your purchase without charge. Clients can opt for annual auto renewal and stay current without interruption.

RESEARCH PANEL

Panelists are carefully chosen based on their domain expertise and market influence.

Participation in our expert panels is only by invitation. Our project focused panels are constituted of senior executives in business strategy, marketing, sales, and product management at competitive companies worldwide. We also welcome individuals from leading management consulting, venture capital, private equity, investment management and related firms with domain expertise and are actively monitoring specific companies or industries. Our panelists bring unique market perspectives and unbiased intelligence to our ongoing research programs.

Our panelists give 30-minutes a month or a one-time 30-minute participation based on their time and willingness.

Complimentary previews of full stack research data for participated

Insider access to research programs including engagements and stats from other panelists

Unlimited research credits of $1000 per participated project

Competitive Intelligence Alerts including engagements from other panelists and validated participants worldwide relevant to your company

Interact with other panelists via our MarketGlass^TM Data Exchange Platform*

BlogX - Panelists can use our blogging platform publish their viewpoints on news relevant to their domain expertise. Platform enables panelists to share their viewpoints on current news and events related to their areas domain expertise with timely and insightful blogs*

* Complete details will be shared with panelists upon formal acceptance.

GLOBAL EXPERT PANEL