Customer Self-Service Software

World Market Report

MCP11403

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DATE

OCT 2022

TABLES

123

PAGES

192

EDITION

6

PRICE

USD 4950

CODE

MCP11403


COMPETITIVE METRICS

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HIGHLIGHTS & REPORT INDEX

What`s New for 2023?

» Special coverage on Russia-Ukraine war; global inflation; easing of "zero-Covid" policy in China and its `bumpy` reopening; supply chain disruptions, global trade tensions; and risk of recession.
» Global competitiveness and key competitor percentage market shares
» Market presence across multiple geographies - Strong/Active/Niche/Trivial
» Online interactive peer-to-peer collaborative bespoke updates
» Access to our digital archives and MarketGlass Research Platform
» Complimentary updates for one year

Looking Ahead to 2023

The global economy is at a critical crossroads with a number of interlocking challenges and crises running in parallel. The uncertainty around how Russia`s war on Ukraine will play out this year and the war`s role in creating global instability means that the trouble on the inflation front is not over yet. Food and fuel inflation will remain a persistent economic problem. Higher retail inflation will impact consumer confidence and spending. As governments combat inflation by raising interest rates, new job creation will slowdown and impact economic activity and growth. Lower capital expenditure is in the offing as companies go slow on investments, held back by inflation worries and weaker demand. With slower growth and high inflation, developed markets seem primed to enter into a recession. Fears of new COVID outbreaks and China’s already uncertain post-pandemic path poses a real risk of the world experiencing more acute supply chain pain and manufacturing disruptions this year. Volatile financial markets, growing trade tensions, stricter regulatory environment and pressure to mainstream climate change into economic decisions will compound the complexity of challenges faced. Year 2023 is expected to be tough year for most markets, investors and consumers. Nevertheless, there is always opportunity for businesses and their leaders who can chart a path forward with resilience and adaptability.

Global Customer Self-Service Software Market to Reach $39.2 Billion by 2027
In the changed post COVID-19 business landscape, the global market for Customer Self-Service Software estimated at US$11.5 Billion in the year 2020, is projected to reach a revised size of US$39.2 Billion by 2027, growing at aCAGR of 19.2% over the period 2020-2027. Cloud, one of the segments analyzed in the report, is projected to record 22% CAGR and reach US$27.6 Billion by the end of the analysis period. Taking into account the ongoing post pandemic recovery, growth in the On-Premise segment is readjusted to a revised 14% CAGR for the next 7-year period.

The U.S. Market is Estimated at $3.4 Billion, While China is Forecast to Grow at 18.6% CAGR
The Customer Self-Service Software market in the U.S. is estimated at US$3.4 Billion in the year 2020. China, the world`s second largest economy, is forecast to reach a projected market size of US$6.8 Billion by the year 2027 trailing a CAGR of 18.6% over the analysis period 2020 to 2027. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 17.5% and 15.8% respectively over the 2020-2027 period. Within Europe, Germany is forecast to grow at approximately 12.9% CAGR.

SELECT PLAYERS

Aspect Software, Inc.; Avaya, Inc.; BMC Software, Inc.; Microsoft Corporation; Nuance Communications, Inc.; Oracle Corporation; Salesforce.com, Inc.; SAP SE; Verint Systems, Inc.

SEGMENTS

» Deployment (Cloud, On-Premise) » End-Use (BFSI, Retail, Government, IT & Telecom, Healthcare, Other End-Uses)

GEOGRAPHIES

» World » United States » Canada » Japan » China » Europe » France » Germany » Italy » United Kingdom » and Rest of Europe » Asia-Pacific » Rest of World

TABLE OF CONTENTS

1. MARKET OVERVIEW
Influencer Market Insights
Customer Self-Service Software – Global Key Competitors Percentage Market Share in 2022 (E)
Impact of Covid-19 and a Looming Global Recession
Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2022 (E)
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
4. GLOBAL MARKET PERSPECTIVE
World Recent Past, Current & Future Analysis for Healthcare by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World Historic Review for Healthcare by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
World 15-Year Perspective for Healthcare by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2021 & 2027
World Recent Past, Current & Future Analysis for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World Historic Review for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
World 15-Year Perspective for BFSI by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2021 & 2027
World Recent Past, Current & Future Analysis for Retail by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World Historic Review for Retail by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
World 15-Year Perspective for Retail by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2021 & 2027
World Recent Past, Current & Future Analysis for Government by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World Historic Review for Government by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
World 15-Year Perspective for Government by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2021 & 2027
World Recent Past, Current & Future Analysis for Other End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World Historic Review for Other End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
World 15-Year Perspective for Other End-Uses by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2021 & 2027
World Customer Self-Service Software Market Analysis of Annual Sales in US$ Million for Years 2012 through 2027
World Recent Past, Current & Future Analysis for Customer Self-Service Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World Historic Review for Customer Self-Service Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
World 15-Year Perspective for Customer Self-Service Software by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2012, 2021 & 2027
World Recent Past, Current & Future Analysis for Cloud by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World Historic Review for Cloud by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
World 15-Year Perspective for Cloud by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2021 & 2027
World Recent Past, Current & Future Analysis for On-Premise by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World Historic Review for On-Premise by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
World 15-Year Perspective for On-Premise by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2021 & 2027
World Recent Past, Current & Future Analysis for IT & Telecom by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World Historic Review for IT & Telecom by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
World 15-Year Perspective for IT & Telecom by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2021 & 2027
UNITED STATES
Customer Self-Service Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2022 (E)
USA Recent Past, Current & Future Analysis for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
USA Historic Review for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
USA 15-Year Perspective for Customer Self-Service Software by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses for the Years 2012, 2021 & 2027
USA Recent Past, Current & Future Analysis for Customer Self-Service Software by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
USA Historic Review for Customer Self-Service Software by Deployment - Cloud and On-Premise Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
USA 15-Year Perspective for Customer Self-Service Software by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2012, 2021 & 2027
CANADA
Canada Recent Past, Current & Future Analysis for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Canada Historic Review for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
Canada 15-Year Perspective for Customer Self-Service Software by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses for the Years 2012, 2021 & 2027
Canada Recent Past, Current & Future Analysis for Customer Self-Service Software by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Canada Historic Review for Customer Self-Service Software by Deployment - Cloud and On-Premise Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
Canada 15-Year Perspective for Customer Self-Service Software by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2012, 2021 & 2027
JAPAN
Customer Self-Service Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2022 (E)
Japan Recent Past, Current & Future Analysis for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Japan Historic Review for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
Japan 15-Year Perspective for Customer Self-Service Software by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses for the Years 2012, 2021 & 2027
Japan Recent Past, Current & Future Analysis for Customer Self-Service Software by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Japan Historic Review for Customer Self-Service Software by Deployment - Cloud and On-Premise Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
Japan 15-Year Perspective for Customer Self-Service Software by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2012, 2021 & 2027
CHINA
Customer Self-Service Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2022 (E)
China Recent Past, Current & Future Analysis for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
China Historic Review for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
China 15-Year Perspective for Customer Self-Service Software by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses for the Years 2012, 2021 & 2027
China Recent Past, Current & Future Analysis for Customer Self-Service Software by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
China Historic Review for Customer Self-Service Software by Deployment - Cloud and On-Premise Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
China 15-Year Perspective for Customer Self-Service Software by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2012, 2021 & 2027
EUROPE
Customer Self-Service Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2022 (E)
Europe Recent Past, Current & Future Analysis for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Europe Historic Review for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
Europe 15-Year Perspective for Customer Self-Service Software by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses for the Years 2012, 2021 & 2027
Europe Recent Past, Current & Future Analysis for Customer Self-Service Software by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
Europe Historic Review for Customer Self-Service Software by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
Europe 15-Year Perspective for Customer Self-Service Software by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2012, 2021 & 2027
Europe Recent Past, Current & Future Analysis for Customer Self-Service Software by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Europe Historic Review for Customer Self-Service Software by Deployment - Cloud and On-Premise Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
Europe 15-Year Perspective for Customer Self-Service Software by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2012, 2021 & 2027
FRANCE
Customer Self-Service Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2022 (E)
France Recent Past, Current & Future Analysis for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
France Historic Review for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
France 15-Year Perspective for Customer Self-Service Software by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses for the Years 2012, 2021 & 2027
France Recent Past, Current & Future Analysis for Customer Self-Service Software by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
France Historic Review for Customer Self-Service Software by Deployment - Cloud and On-Premise Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
France 15-Year Perspective for Customer Self-Service Software by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2012, 2021 & 2027
GERMANY
Customer Self-Service Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2022 (E)
Germany Recent Past, Current & Future Analysis for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Germany Historic Review for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
Germany 15-Year Perspective for Customer Self-Service Software by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses for the Years 2012, 2021 & 2027
Germany Recent Past, Current & Future Analysis for Customer Self-Service Software by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Germany Historic Review for Customer Self-Service Software by Deployment - Cloud and On-Premise Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
Germany 15-Year Perspective for Customer Self-Service Software by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2012, 2021 & 2027
ITALY
Italy Recent Past, Current & Future Analysis for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Italy Historic Review for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
Italy 15-Year Perspective for Customer Self-Service Software by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses for the Years 2012, 2021 & 2027
Italy Recent Past, Current & Future Analysis for Customer Self-Service Software by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Italy Historic Review for Customer Self-Service Software by Deployment - Cloud and On-Premise Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
Italy 15-Year Perspective for Customer Self-Service Software by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2012, 2021 & 2027
UNITED KINGDOM
Customer Self-Service Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2022 (E)
UK Recent Past, Current & Future Analysis for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
UK Historic Review for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
UK 15-Year Perspective for Customer Self-Service Software by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses for the Years 2012, 2021 & 2027
UK Recent Past, Current & Future Analysis for Customer Self-Service Software by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
UK Historic Review for Customer Self-Service Software by Deployment - Cloud and On-Premise Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
UK 15-Year Perspective for Customer Self-Service Software by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2012, 2021 & 2027
REST OF EUROPE
Rest of Europe Recent Past, Current & Future Analysis for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Rest of Europe Historic Review for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
Rest of Europe 15-Year Perspective for Customer Self-Service Software by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses for the Years 2012, 2021 & 2027
Rest of Europe Recent Past, Current & Future Analysis for Customer Self-Service Software by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Rest of Europe Historic Review for Customer Self-Service Software by Deployment - Cloud and On-Premise Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
Rest of Europe 15-Year Perspective for Customer Self-Service Software by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2012, 2021 & 2027
ASIA-PACIFIC
Customer Self-Service Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2022 (E)
Asia-Pacific Recent Past, Current & Future Analysis for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Asia-Pacific Historic Review for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
Asia-Pacific 15-Year Perspective for Customer Self-Service Software by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses for the Years 2012, 2021 & 2027
Asia-Pacific Recent Past, Current & Future Analysis for Customer Self-Service Software by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Asia-Pacific Historic Review for Customer Self-Service Software by Deployment - Cloud and On-Premise Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
Asia-Pacific 15-Year Perspective for Customer Self-Service Software by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2012, 2021 & 2027
REST OF WORLD
Rest of World Recent Past, Current & Future Analysis for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Rest of World Historic Review for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
Rest of World 15-Year Perspective for Customer Self-Service Software by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses for the Years 2012, 2021 & 2027
Rest of World Recent Past, Current & Future Analysis for Customer Self-Service Software by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Rest of World Historic Review for Customer Self-Service Software by Deployment - Cloud and On-Premise Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR
Rest of World 15-Year Perspective for Customer Self-Service Software by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2012, 2021 & 2027

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