User: Guest

CUSTOMER COMMUNICATION MANAGEMENT (CCM)

Global Market Trajectory & Analytics

MCP16299

VALIDATED EXECUTIVE ENGAGEMENTS

Number of executives repeatedly engaged by snail & email outreach*

POOL + OUTREACH

19267

Interactions with Platform & by Email *

INTERACTIONS

1927

Unique # Participated *

PARTICIPANTS

385

Responses Validated *

VALIDATIONS

173

* Login to view program details and full enterprise executive list.

  •  DATE

    JUNE 2020

  •  TABLES

    162

  •  PAGES

    238

  •  EDITION

    7

  •  PRICE

    US$4950

COVID-19 IMPACT SURVEY MAY 2020
Amid the COVID-19 crisis and the looming economic recession, the Customer Communication Management (CCM) market worldwide will grow by a projected US$1.7 Billion, during the analysis period, driven by a revised compounded annual growth rate (CAGR) of 11.3%. Software Suite, one of the segments analyzed and sized in this study, is forecast to grow at over 11.2% and reach a market size of US$1.5 Billion by the end of the analysis period. An unusual period in history, the coronavirus pandemic has unleashed a series of unprecedented events affecting every industry. The Software Suite market will be reset to a new normal which going forwards in a post COVID-19 era will be continuously redefined and redesigned. Staying on top of trends and accurate analysis is paramount now more than ever to manage uncertainty, change and continuously adapt to new and evolving market conditions.

As part of the new emerging geographic scenario, the United States is forecast to readjust to a 12.6% CAGR. Within Europe, the region worst hit by the pandemic, Germany will add over US$64.5 Million to the region's size over the next 7 to 8 years. In addition, over US$76.3 Million worth of projected demand in the region will come from Rest of European markets. In Japan, the Software Suite segment will reach a market size of US$98.5 Million by the close of the analysis period. Blamed for the pandemic, significant political and economic challenges confront China. Amid the growing push for decoupling and economic distancing, the changing relationship between China and the rest of the world will influence competition and opportunities in the Customer Communication Management (CCM) market. Against this backdrop and the changing geopolitical, business and consumer sentiments, the world's second largest economy will grow at 11.7% over the next couple of years and add approximately US$252.5 Million in terms of addressable market opportunity. Continuous monitoring for emerging signs of a possible new world order post-COVID-19 crisis is a must for aspiring businesses and their astute leaders seeking to find success in the now changing Customer Communication Management (CCM) market landscape. All research viewpoints presented are based on validated engagements from influencers in the market, whose opinions supersede all other research methodologies.

Competitors identified in this market include, among others, Adobe Systems, Inc.; Cincom Systems, Inc.; Dell EMC; Doxee S.p.A.; Ecrion Software, Inc.; Hewlett Packard Enterprise Development LP (HPE); Kofax, Inc.; Newgen Software Technologies Limited; OpenText Corporation; Oracle Corporation; Pitney Bowes, Inc.; Striata; Xerox Corporation; Zoho Corporation

SEGMENTS

» Deployment (On-premise, Cloud-based) » End-Use (Healthcare, BFSI, IT and Telecom, E-commerce and Retail, Hospitality and Travel, Government and Utilities, Other End-Uses) » Solution (Software Suite, Managed CCM Services, Other Services)

GEOGRAPHIES

» World » United States » Canada » Japan » China » Europe » France » Germany » Italy » United Kingdom » and Rest of Europe » Asia-Pacific » Rest of World
   PURCHASE REPORT        $4950.00
VIEW FULL REPORT INDEX PROJECT COMPENDIUM * EXPERT PANEL

YOUR PRIVACY MATTERS!

Our robust permission-based engagement strategy requires a one-time double opt-in and/or re-consent for all users. We will re-establish consent once a year from date of last use. Both these practices exceed GDPR mandates.

What we store: Primary coordinates such as email, company address and phone. In-house developed influencer rank.
How we store: Encrypted and additionally secured by firewalls.
How we use your data: Only to contact you directly. We never share your coordinates with any individual or entity outside our company for any reason.
Privacy queries: Privacy@StrategyR.com