Conversational AI

Global Market Trajectory & Analytics

MCP21554

EXECUTIVE ENGAGEMENTS

POOL

544
Number of executives repeatedly engaged by snail & email outreach

INTERACTIONS

109
Interactions with Platform & by Email

PARTICIPANTS

22
Unique # Participated

VALIDATIONS

9
Responses Validated*

COMPANIES

166
Responses Validated*
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DATE

APR 2021

TABLES

66

PAGES

262

EDITION

5

PRICE

USD 5600

CODE

MCP21554


COMPETITIVE METRICS

COMPANY

D S N T

% *

12mass

3Dolphins

ABAKA Holdings

Achieving Intelligent Technologies

Acobot

Active.ai

Activechat.ai

Adaface

Agent IQ

AI Bots as a Service - a Conversational AI engine by AI BaaS

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HIGHLIGHTS & REPORT INDEX

Amid the COVID-19 crisis, the global market for Conversational AI estimated at US$3.8 Billion in the year 2020, is projected to reach a revised size of US$12.6 Billion by 2027, growing at aCAGR of 18.7% over the period 2020-2027. Platform, one of the segments analyzed in the report, is projected to record 19.2% CAGR and reach US$8.1 Billion by the end of the analysis period. After an early analysis of the business implications of the pandemic and its induced economic crisis, growth in the Services segment is readjusted to a revised 17.8% CAGR for the next 7-year period.
The Conversational AI market in the U.S. is estimated at US$1.1 Billion in the year 2020. China, the world`s second largest economy, is forecast to reach a projected market size of US$2.2 Billion by the year 2027 trailing a CAGR of 18.3% over the analysis period 2020 to 2027. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 16.7% and 15.7% respectively over the 2020-2027 period. Within Europe, Germany is forecast to grow at approximately 13% CAGR.

SELECT PLAYERS

Amplifyreach; Artificial Solutions; Avaamo; Aws; Baidu; Clinc; Cognigy; Conversica; Creative Virtual; Exceed.Ai

SEGMENTS

» Component (Platform, Services) » Type (IVA, Chatbots)

GEOGRAPHIES

» World » United States » Canada » Japan » China » Europe » France » Germany » Italy » United Kingdom » and Rest of Europe » Asia-Pacific » Rest of World

TABLE OF CONTENTS

1. MARKET OVERVIEW
Influencer Market Insights
World Market Trajectories
Impact of Covid-19 and a Looming Global Recession
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
4. GLOBAL MARKET PERSPECTIVE
World Current & Future Analysis for Conversational AI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Conversational AI by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2020 & 2027
World Current & Future Analysis for Platform by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Platform by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027
World Current & Future Analysis for Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027
World Current & Future Analysis for IVA by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for IVA by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027
World Current & Future Analysis for Chatbots by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Chatbots by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027
UNITED STATES
USA Current & Future Analysis for Conversational AI by Component - Platform and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
USA 7-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Platform and Services for the Years 2020 & 2027
USA Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
USA 7-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2020 & 2027
CANADA
Canada Current & Future Analysis for Conversational AI by Component - Platform and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Canada 7-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Platform and Services for the Years 2020 & 2027
Canada Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Canada 7-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2020 & 2027
JAPAN
Japan Current & Future Analysis for Conversational AI by Component - Platform and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Japan 7-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Platform and Services for the Years 2020 & 2027
Japan Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Japan 7-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2020 & 2027
CHINA
China Current & Future Analysis for Conversational AI by Component - Platform and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
China 7-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Platform and Services for the Years 2020 & 2027
China Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
China 7-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2020 & 2027
EUROPE
Europe Current & Future Analysis for Conversational AI by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
Europe 7-Year Perspective for Conversational AI by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2020 & 2027
Europe Current & Future Analysis for Conversational AI by Component - Platform and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Europe 7-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Platform and Services for the Years 2020 & 2027
Europe Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Europe 7-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2020 & 2027
FRANCE
France Current & Future Analysis for Conversational AI by Component - Platform and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
France 7-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Platform and Services for the Years 2020 & 2027
France Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
France 7-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2020 & 2027
GERMANY
Germany Current & Future Analysis for Conversational AI by Component - Platform and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Germany 7-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Platform and Services for the Years 2020 & 2027
Germany Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Germany 7-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2020 & 2027
ITALY
Italy Current & Future Analysis for Conversational AI by Component - Platform and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Italy 7-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Platform and Services for the Years 2020 & 2027
Italy Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Italy 7-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2020 & 2027
UNITED KINGDOM
UK Current & Future Analysis for Conversational AI by Component - Platform and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
UK 7-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Platform and Services for the Years 2020 & 2027
UK Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
UK 7-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2020 & 2027
REST OF EUROPE
Rest of Europe Current & Future Analysis for Conversational AI by Component - Platform and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Rest of Europe 7-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Platform and Services for the Years 2020 & 2027
Rest of Europe Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Rest of Europe 7-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2020 & 2027
ASIA-PACIFIC
Asia-Pacific Current & Future Analysis for Conversational AI by Component - Platform and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Asia-Pacific 7-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Platform and Services for the Years 2020 & 2027
Asia-Pacific Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Asia-Pacific 7-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2020 & 2027
REST OF WORLD
Rest of World Current & Future Analysis for Conversational AI by Component - Platform and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Rest of World 7-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Platform and Services for the Years 2020 & 2027
Rest of World Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Rest of World 7-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2020 & 2027
Total Companies Profiled: 166

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