Cloud Telephony Service

Global Market Trajectory & Analytics

MCP16271

EXECUTIVE ENGAGEMENTS

POOL

20866
Number of executives repeatedly engaged by snail & email outreach

INTERACTIONS

7094
Interactions with Platform & by Email

PARTICIPANTS

1561
Unique # Participated

VALIDATIONS

98
Responses Validated*

COMPANIES

35
Responses Validated*
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DATE

MAY 2021

TABLES

72

PAGES

137

EDITION

8

PRICE

USD 4950

CODE

MCP16271


COMPETITIVE METRICS

COMPANY

D S N T

% *

8x8, Inc.

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AVOXI

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Big V Telecom

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Broadsoft, Inc.

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Cisco Systems, Inc.

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Exotel Techcom Pvt., Ltd.

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Fonebell Communications

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go2market India Pvt. Ltd.

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Knowlaris Solutions

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Knowlarity Communications Pvt. Ltd.

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SUBMIT
* D = Dominant; S = Strong; N = Niche; T = Trivial
* Validated respondents are incentivized with cluster data
Note: Best viewed in Landscape Mode
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HIGHLIGHTS & REPORT INDEX

Amid the COVID-19 crisis, the global market for Cloud Telephony Service estimated at US$13.5 Billion in the year 2020, is projected to reach a revised size of US$40 Billion by 2027, growing at aCAGR of 16.8% over the period 2020-2027. Small & Medium Enterprises (SMEs), one of the segments analyzed in the report, is projected to record 18.1% CAGR and reach US$14.1 Billion by the end of the analysis period. After an early analysis of the business implications of the pandemic and its induced economic crisis, growth in the Large Enterprises segment is readjusted to a revised 16.2% CAGR for the next 7-year period.
The Cloud Telephony Service market in the U.S. is estimated at US$4 Billion in the year 2020. China, the world`s second largest economy, is forecast to reach a projected market size of US$6.9 Billion by the year 2027 trailing a CAGR of 16.1% over the analysis period 2020 to 2027. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 15.1% and 14.4% respectively over the 2020-2027 period. Within Europe, Germany is forecast to grow at approximately 12.3% CAGR.

SELECT PLAYERS

x, Inc.; AVOXI, Inc.; Broadsoft; Cisco Systems, Inc.; Dialpad; Exotel Techcom Pvt., Ltd.; go2market India Pvt. Ltd.; Knowlarity Communications Pvt. Ltd.; LeadNXT; MegaPath; Microsoft Corporation; Mitel Networks Corporation; Natterbox Ltd.; NetFortis; Nextiva, Inc.; NFON AG; NovaCloud Pty Ltd; NTT Communications Corporation; PortaOne, Inc.; Redcentric PLC; RingCentral, Inc.; Singapore Telecommunications Limited (Singtel); Telviva; Tripudio Ltd.; VoIPStudio; Vox Telecom

SEGMENTS

» End-Use (Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care, Other End-Uses) » Enterprise (Small & Medium Enterprises (SMEs), Large Enterprises)

GEOGRAPHIES

» World » United States » Canada » Japan » China » Europe » France » Germany » Italy » United Kingdom » and Rest of Europe » Asia-Pacific » Rest of World

TABLE OF CONTENTS

1. MARKET OVERVIEW
Influencer Market Insights
World Market Trajectories
Impact of Covid-19 and a Looming Global Recession
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
4. GLOBAL MARKET PERSPECTIVE
World Current & Future Analysis for Cloud Telephony Service by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Cloud Telephony Service by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2020 & 2027
World Current & Future Analysis for Small & Medium Enterprises (SMEs) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Small & Medium Enterprises (SMEs) by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027
World Current & Future Analysis for Large Enterprises by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Large Enterprises by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027
World Current & Future Analysis for Telecom and IT by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Telecom and IT by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027
World Current & Future Analysis for Banking, Financial Services, and Insurance (BFSI) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Banking, Financial Services, and Insurance (BFSI) by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027
World Current & Future Analysis for Government by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Government by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027
World Current & Future Analysis for Health Care by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Health Care by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027
World Current & Future Analysis for Other End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
World 7-Year Perspective for Other End-Uses by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2020 & 2027
UNITED STATES
USA Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
USA 7-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2020 & 2027
USA Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
USA 7-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2020 & 2027
CANADA
Canada Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Canada 7-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2020 & 2027
Canada Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Canada 7-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2020 & 2027
JAPAN
Japan Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Japan 7-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2020 & 2027
Japan Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Japan 7-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2020 & 2027
CHINA
China Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
China 7-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2020 & 2027
China Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
China 7-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2020 & 2027
EUROPE
Europe Current & Future Analysis for Cloud Telephony Service by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
Europe 7-Year Perspective for Cloud Telephony Service by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2020 & 2027
Europe Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Europe 7-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2020 & 2027
Europe Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Europe 7-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2020 & 2027
FRANCE
France Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
France 7-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2020 & 2027
France Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
France 7-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2020 & 2027
GERMANY
Germany Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Germany 7-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2020 & 2027
Germany Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Germany 7-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2020 & 2027
ITALY
Italy Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Italy 7-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2020 & 2027
Italy Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Italy 7-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2020 & 2027
UNITED KINGDOM
UK Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
UK 7-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2020 & 2027
UK Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
UK 7-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2020 & 2027
REST OF EUROPE
Rest of Europe Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Rest of Europe 7-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2020 & 2027
Rest of Europe Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Rest of Europe 7-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2020 & 2027
ASIA-PACIFIC
Asia-Pacific Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Asia-Pacific 7-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2020 & 2027
Asia-Pacific Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Asia-Pacific 7-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2020 & 2027
REST OF WORLD
Rest of World Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Rest of World 7-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2020 & 2027
Rest of World Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
Rest of World 7-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2020 & 2027
Total Companies Profiled: 35

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