Cloud PBX

World Market Report

MCP11103

EXECUTIVE ENGAGEMENTS

POOL

10742
Number of executives repeatedly engaged by snail & email outreach

INTERACTIONS

3652
Interactions with Platform & by Email

PARTICIPANTS

877
Unique # Participated

VALIDATIONS

96
Responses Validated*

COMPANIES

21
Responses Validated*
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DATE

JAN 2022

TABLES

123

PAGES

184

EDITION

9

PRICE

USD 4950

CODE

MCP11103


COMPETITIVE METRICS

COMPETITORS (ALPHABETICAL)

STRONG ACTIVE NICHE TRIVIAL

%

VALIDATED RESEARCH *

S A N T
S A N T
S A N T
S A N T
S A N T
S A N T
S A N T
S A N T
S A N T
S A N T

* S = Strong; A = Active; N = Niche; T= Trivial (<1%)
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HIGHLIGHTS & REPORT INDEX

What's New for 2022?

» Global competitiveness and key competitor percentage market shares
» Market presence across multiple geographies - Strong/Active/Niche/Trivial
» Online interactive peer-to-peer collaborative bespoke updates
» Access to our digital archives and MarketGlass Research Platform
» Complimentary updates for one year

Amid the COVID-19 crisis, the global market for Cloud PBX estimated at US$6.5 Billion in the year 2020, is projected to reach a revised size of US$16 Billion by 2027, growing at aCAGR of 13.6% over the period 2020-2027. Services, one of the segments analyzed in the report, is projected to record 14.1% CAGR and reach US$10.2 Billion by the end of the analysis period. After an early analysis of the business implications of the pandemic and its induced economic crisis, growth in the Solutions segment is readjusted to a revised 12.8% CAGR for the next 7-year period.
The Cloud PBX market in the U.S. is estimated at US$1.9 Billion in the year 2020. China, the world`s second largest economy, is forecast to reach a projected market size of US$2.8 Billion by the year 2027 trailing a CAGR of 13.1% over the analysis period 2020 to 2027. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 12% and 11.4% respectively over the 2020-2027 period. Within Europe, Germany is forecast to grow at approximately 9.7% CAGR.

SELECT PLAYERS

3CX Ltd.; x, Inc.; Allworx Corporation; Avaya, Inc.; Barracuda Networks, Inc.; Bullseye Telecom; Cisco Systems, Inc.; Digium, Inc.; D-Link Corporation; Estech Systems, Inc.; Fonality Pty. Ltd.; Linksys; MegaPath; Microsoft (Skype); Mitel Networks Corporation; NEC Corporation; Nextiva, Inc.; Panasonic Corporation; RingCentral, Inc.; Sangoma Technologies Corporation; ShoreTel, Inc.; VirtualPBX.com, Inc.; Vonage; Zultys, Inc.

SEGMENTS

» Offering (Services, Solutions) » Organization Size (SMEs, Large Enterprises)

GEOGRAPHIES

» World » United States » Canada » Japan » China » Europe » France » Germany » Italy » United Kingdom » and Rest of Europe » Asia-Pacific » Rest of World

TABLE OF CONTENTS

1. MARKET OVERVIEW
Influencer Market Insights
World Market Trajectories
Impact of Covid-19 and a Looming Global Recession
Cloud PBX – Global Key Competitors Percentage Market Share in 2020 (E)
Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2020 (E)
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
4. GLOBAL MARKET PERSPECTIVE
World Cloud PBX Market Analysis of Annual Sales in US$ Million for Years 2012 through 2027
World Recent Past, Current & Future Analysis for Cloud PBX by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2018 through 2027 and % CAGR
World 9-Year Perspective for Cloud PBX by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2019 & 2027
World Recent Past, Current & Future Analysis for Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2018 through 2027 and % CAGR
World 9-Year Perspective for Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2019 & 2027
World Recent Past, Current & Future Analysis for Solutions by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2018 through 2027 and % CAGR
World 9-Year Perspective for Solutions by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2019 & 2027
World Recent Past, Current & Future Analysis for SMEs by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2018 through 2027 and % CAGR
World 9-Year Perspective for SMEs by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2019 & 2027
World Recent Past, Current & Future Analysis for Large Enterprises by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2018 through 2027 and % CAGR
World 9-Year Perspective for Large Enterprises by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2019 & 2027
UNITED STATES
Cloud PBX Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2020 (E)
USA Recent Past, Current & Future Analysis for Cloud PBX by Offering - Services and Solutions - Independent Analysis of Annual Sales in US$ Million for the Years 2018 through 2027 and % CAGR
USA 9-Year Perspective for Cloud PBX by Offering - Percentage Breakdown of Value Sales for Services and Solutions for the Years 2019 & 2027
USA Recent Past, Current & Future Analysis for Cloud PBX by Organization Size - SMEs and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2018 through 2027 and % CAGR
USA 9-Year Perspective for Cloud PBX by Organization Size - Percentage Breakdown of Value Sales for SMEs and Large Enterprises for the Years 2019 & 2027
CANADA
Canada Recent Past, Current & Future Analysis for Cloud PBX by Offering - Services and Solutions - Independent Analysis of Annual Sales in US$ Million for the Years 2018 through 2027 and % CAGR
Canada 9-Year Perspective for Cloud PBX by Offering - Percentage Breakdown of Value Sales for Services and Solutions for the Years 2019 & 2027
Canada Recent Past, Current & Future Analysis for Cloud PBX by Organization Size - SMEs and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2018 through 2027 and % CAGR
Canada 9-Year Perspective for Cloud PBX by Organization Size - Percentage Breakdown of Value Sales for SMEs and Large Enterprises for the Years 2019 & 2027
JAPAN
Cloud PBX Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2020 (E)
Japan Recent Past, Current & Future Analysis for Cloud PBX by Offering - Services and Solutions - Independent Analysis of Annual Sales in US$ Million for the Years 2018 through 2027 and % CAGR
Japan 9-Year Perspective for Cloud PBX by Offering - Percentage Breakdown of Value Sales for Services and Solutions for the Years 2019 & 2027
Japan Recent Past, Current & Future Analysis for Cloud PBX by Organization Size - SMEs and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2018 through 2027 and % CAGR
Japan 9-Year Perspective for Cloud PBX by Organization Size - Percentage Breakdown of Value Sales for SMEs and Large Enterprises for the Years 2019 & 2027
CHINA
Cloud PBX Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2020 (E)
China Recent Past, Current & Future Analysis for Cloud PBX by Offering - Services and Solutions - Independent Analysis of Annual Sales in US$ Million for the Years 2018 through 2027 and % CAGR
China 9-Year Perspective for Cloud PBX by Offering - Percentage Breakdown of Value Sales for Services and Solutions for the Years 2019 & 2027
China Recent Past, Current & Future Analysis for Cloud PBX by Organization Size - SMEs and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2018 through 2027 and % CAGR
China 9-Year Perspective for Cloud PBX by Organization Size - Percentage Breakdown of Value Sales for SMEs and Large Enterprises for the Years 2019 & 2027
EUROPE
Cloud PBX Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2020 (E)
Europe Recent Past, Current & Future Analysis for Cloud PBX by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2018 through 2027 and % CAGR
Europe 9-Year Perspective for Cloud PBX by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2019 & 2027
Europe Recent Past, Current & Future Analysis for Cloud PBX by Offering - Services and Solutions - Independent Analysis of Annual Sales in US$ Million for the Years 2018 through 2027 and % CAGR
Europe 9-Year Perspective for Cloud PBX by Offering - Percentage Breakdown of Value Sales for Services and Solutions for the Years 2019 & 2027
Europe Recent Past, Current & Future Analysis for Cloud PBX by Organization Size - SMEs and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2018 through 2027 and % CAGR
Europe 9-Year Perspective for Cloud PBX by Organization Size - Percentage Breakdown of Value Sales for SMEs and Large Enterprises for the Years 2019 & 2027
FRANCE
Cloud PBX Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2020 (E)
France Recent Past, Current & Future Analysis for Cloud PBX by Offering - Services and Solutions - Independent Analysis of Annual Sales in US$ Million for the Years 2018 through 2027 and % CAGR
France 9-Year Perspective for Cloud PBX by Offering - Percentage Breakdown of Value Sales for Services and Solutions for the Years 2019 & 2027
France Recent Past, Current & Future Analysis for Cloud PBX by Organization Size - SMEs and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2018 through 2027 and % CAGR
France 9-Year Perspective for Cloud PBX by Organization Size - Percentage Breakdown of Value Sales for SMEs and Large Enterprises for the Years 2019 & 2027
GERMANY
Cloud PBX Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2020 (E)
Germany Recent Past, Current & Future Analysis for Cloud PBX by Offering - Services and Solutions - Independent Analysis of Annual Sales in US$ Million for the Years 2018 through 2027 and % CAGR
Germany 9-Year Perspective for Cloud PBX by Offering - Percentage Breakdown of Value Sales for Services and Solutions for the Years 2019 & 2027
Germany Recent Past, Current & Future Analysis for Cloud PBX by Organization Size - SMEs and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2018 through 2027 and % CAGR
Germany 9-Year Perspective for Cloud PBX by Organization Size - Percentage Breakdown of Value Sales for SMEs and Large Enterprises for the Years 2019 & 2027
ITALY
Italy Recent Past, Current & Future Analysis for Cloud PBX by Offering - Services and Solutions - Independent Analysis of Annual Sales in US$ Million for the Years 2018 through 2027 and % CAGR
Italy 9-Year Perspective for Cloud PBX by Offering - Percentage Breakdown of Value Sales for Services and Solutions for the Years 2019 & 2027
Italy Recent Past, Current & Future Analysis for Cloud PBX by Organization Size - SMEs and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2018 through 2027 and % CAGR
Italy 9-Year Perspective for Cloud PBX by Organization Size - Percentage Breakdown of Value Sales for SMEs and Large Enterprises for the Years 2019 & 2027
UNITED KINGDOM
Cloud PBX Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2020 (E)
UK Recent Past, Current & Future Analysis for Cloud PBX by Offering - Services and Solutions - Independent Analysis of Annual Sales in US$ Million for the Years 2018 through 2027 and % CAGR
UK 9-Year Perspective for Cloud PBX by Offering - Percentage Breakdown of Value Sales for Services and Solutions for the Years 2019 & 2027
UK Recent Past, Current & Future Analysis for Cloud PBX by Organization Size - SMEs and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2018 through 2027 and % CAGR
UK 9-Year Perspective for Cloud PBX by Organization Size - Percentage Breakdown of Value Sales for SMEs and Large Enterprises for the Years 2019 & 2027
REST OF EUROPE
Rest of Europe Recent Past, Current & Future Analysis for Cloud PBX by Offering - Services and Solutions - Independent Analysis of Annual Sales in US$ Million for the Years 2018 through 2027 and % CAGR
Rest of Europe 9-Year Perspective for Cloud PBX by Offering - Percentage Breakdown of Value Sales for Services and Solutions for the Years 2019 & 2027
Rest of Europe Recent Past, Current & Future Analysis for Cloud PBX by Organization Size - SMEs and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2018 through 2027 and % CAGR
Rest of Europe 9-Year Perspective for Cloud PBX by Organization Size - Percentage Breakdown of Value Sales for SMEs and Large Enterprises for the Years 2019 & 2027
ASIA-PACIFIC
Cloud PBX Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2020 (E)
Asia-Pacific Recent Past, Current & Future Analysis for Cloud PBX by Offering - Services and Solutions - Independent Analysis of Annual Sales in US$ Million for the Years 2018 through 2027 and % CAGR
Asia-Pacific 9-Year Perspective for Cloud PBX by Offering - Percentage Breakdown of Value Sales for Services and Solutions for the Years 2019 & 2027
Asia-Pacific Recent Past, Current & Future Analysis for Cloud PBX by Organization Size - SMEs and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2018 through 2027 and % CAGR
Asia-Pacific 9-Year Perspective for Cloud PBX by Organization Size - Percentage Breakdown of Value Sales for SMEs and Large Enterprises for the Years 2019 & 2027
REST OF WORLD
Rest of World Recent Past, Current & Future Analysis for Cloud PBX by Offering - Services and Solutions - Independent Analysis of Annual Sales in US$ Million for the Years 2018 through 2027 and % CAGR
Rest of World 9-Year Perspective for Cloud PBX by Offering - Percentage Breakdown of Value Sales for Services and Solutions for the Years 2019 & 2027
Rest of World Recent Past, Current & Future Analysis for Cloud PBX by Organization Size - SMEs and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2018 through 2027 and % CAGR
Rest of World 9-Year Perspective for Cloud PBX by Organization Size - Percentage Breakdown of Value Sales for SMEs and Large Enterprises for the Years 2019 & 2027

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