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DATE
APR 2021
TABLES
66
PAGES
204
EDITION
19
PRICE
USD $5450
HIGHLIGHTS
Amid the COVID-19 crisis, the global market for Business VoIP Services estimated at US$26.4 Billion in the year 2020, is projected to reach a revised size of US$31.9 Billion by 2027, growing at a CAGR of 2.8% over the period 2020-2027.
The Business VoIP Services market in the U.S. is estimated at US$7.1 Billion in the year 2020. China, the world`s second largest economy, is forecast to reach a projected market size of US$6.4 Billion by the year 2027 trailing a CAGR of 5.1% over the analysis period 2020 to 2027. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 0.7% and 2% respectively over the 2020-2027 period. Within Europe, Germany is forecast to grow at approximately 1.3% CAGR.
SELECT PLAYERS
8x8 Inc.; AT&T, Inc.; Avaya Inc.; Cisco Systems Inc.; Deutsche Telekom AG; InPhonex LLC; MegaPath; Microsoft Corp.; Mitel Networks Corporation; Nextiva; Orange Business Services; RingCentral Inc.; ShoreTel Inc.; Sprint Corporation; Telenor Group; Verizon Enterprise Solutions; Viber Media S.à r.l; Vonage Holdings Corp.; West Corporation
SEGMENTS
» Segment (Business VoIP Services)
GEOGRAPHIES
» World » United States » Canada » Japan » China » Europe » France » Germany » Italy » United Kingdom » Spain » Russia » and Rest of Europe » Asia-Pacific » Australia » India » South Korea » and Rest of Asia-Pacific » Latin America » Argentina » Brazil » Mexico » and Rest of Latin America » Middle East » Iran » Israel » Saudi Arabia » United Arab Emirates » and Rest of Middle East » and Africa
TABLE OF CONTENTS
| I. METHODOLOGY |
| II. EXECUTIVE SUMMARY |
| 1. MARKET OVERVIEW |
| Influencer Market Insights |
| World Market Trajectories |
| Shifting of Voice Traffic Away from PSTN to Mobile and Internet Networks Paves the Way for the Emergence of VoIP |
| Recent Market Activity |
| Overview of VoIP Service Provider Strategies Catalyzing Growth |
| Focused Strategies on Mobile VoIP |
| VoIP Peering Agreements |
| Bundled Services at Competitive Costs: A Key Service Differentiation Strategy |
| Market Outlook |
| Impact of Covid-19 and a Looming Global Recession |
| 2. FOCUS ON SELECT PLAYERS |
| 8x8, Inc. (USA) |
| AT&T, Inc. (USA) |
| Avaya, Inc. (USA) |
| Cisco Systems Inc. (USA) |
| Deutsche Telekom AG (Germany) |
| InPhonex LLC (USA) |
| MegaPath (USA) |
| Microsoft Corporation (USA) |
| Mitel Networks Corporation (Canada) |
| Nextiva (USA) |
| Orange Business Services (France) |
| RingCentral, Inc. (USA) |
| ShoreTel, Inc. (USA) |
| Sprint Corporation (USA) |
| Telenor Group (Norway) |
| Verizon Enterprise Solutions (USA) |
| Viber Media S.à r.l (Cyprus) |
| Vonage Holdings Corp. (USA) |
| West Corporation (USA) |
| 3. MARKET TRENDS & DRIVERS |
| Noteworthy Market Trends & Drivers |
| High Speed Internet Connectivity, Expanding Bandwidth & Falling Data Bandwidth Costs Prime the VoIP Market for Rapid Growth & Proliferation |
| Pervasive Business WLANs & Strong Sales of Wi-Fi Phone Units Dives Demand for VoWLAN |
| On the Back of Converged IT Environments, VoIP Gains Prominence as the Stepping Stone for UC Implementation |
| Productivity Receives a Boost When BYOD Meets VoIP |
| Sustained Value Created by Mobile & Affordable Audio Conferencing Drives Demand for VoIP Audio Conferencing Solutions |
| The Move Towards Smart Offices Drives Interest in Connecting VoIP Networks to IoT Networks |
| WebRTC Packs More Power into the VoIP Technology |
| Mushrooming of SMEs Worldwide Bodes Well for the VoIP Services Market |
| Cloud Telephony Emerges as the Most Successful Hosted Business Model |
| The US$290 Billion Call Center Market Stands Tall as a Lucrative End-User of Business VoIP Services |
| Virtualization of VoIP Eliminates Call Manager Resource Wastage |
| Growing Investments in 4G, Promised Benefits of 5G & the Ensuing Emphasis on VoLTE to Boost Mobile VoIP Applications |
| Disruptive Emergence of Social Business Drives the Integration of Social Media with VoIP |
| 4. GLOBAL MARKET PERSPECTIVE |
| World Current & Future Analysis for Business VoIP Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| World Historic Review for Business VoIP Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR |
| World 15-Year Perspective for Business VoIP Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets for Years 2012, 2020 & 2027 |
| III. MARKET ANALYSIS |
| UNITED STATES |
| USA Current & Future Analysis for Business VoIP Services by Segment - Business VoIP Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| USA Historic Review for Business VoIP Services by Segment - Business VoIP Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR |
| CANADA |
| Canada Current & Future Analysis for Business VoIP Services by Segment - Business VoIP Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Canada Historic Review for Business VoIP Services by Segment - Business VoIP Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR |
| JAPAN |
| Japan Current & Future Analysis for Business VoIP Services by Segment - Business VoIP Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Japan Historic Review for Business VoIP Services by Segment - Business VoIP Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR |
| CHINA |
| China Current & Future Analysis for Business VoIP Services by Segment - Business VoIP Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| China Historic Review for Business VoIP Services by Segment - Business VoIP Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR |
| EUROPE |
| Europe Current & Future Analysis for Business VoIP Services by Geographic Region - France, Germany, Italy, UK, Spain, Russia and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| Europe Historic Review for Business VoIP Services by Geographic Region - France, Germany, Italy, UK, Spain, Russia and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR |
| Europe 15-Year Perspective for Business VoIP Services by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK, Spain, Russia and Rest of Europe Markets for Years 2012, 2020 & 2027 |
| FRANCE |
| France Current & Future Analysis for Business VoIP Services by Segment - Business VoIP Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| France Historic Review for Business VoIP Services by Segment - Business VoIP Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR |
| GERMANY |
| Germany Current & Future Analysis for Business VoIP Services by Segment - Business VoIP Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Germany Historic Review for Business VoIP Services by Segment - Business VoIP Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR |
| ITALY |
| Italy Current & Future Analysis for Business VoIP Services by Segment - Business VoIP Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Italy Historic Review for Business VoIP Services by Segment - Business VoIP Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR |
| UNITED KINGDOM |
| UK Current & Future Analysis for Business VoIP Services by Segment - Business VoIP Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| UK Historic Review for Business VoIP Services by Segment - Business VoIP Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR |
| SPAIN |
| Spain Current & Future Analysis for Business VoIP Services by Segment - Business VoIP Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Spain Historic Review for Business VoIP Services by Segment - Business VoIP Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR |
| RUSSIA |
| Russia Current & Future Analysis for Business VoIP Services by Segment - Business VoIP Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Russia Historic Review for Business VoIP Services by Segment - Business VoIP Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR |
| REST OF EUROPE |
| Rest of Europe Current & Future Analysis for Business VoIP Services by Segment - Business VoIP Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Rest of Europe Historic Review for Business VoIP Services by Segment - Business VoIP Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR |
| ASIA-PACIFIC |
| Asia-Pacific Current & Future Analysis for Business VoIP Services by Geographic Region - Australia, India, South Korea and Rest of Asia-Pacific Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| Asia-Pacific Historic Review for Business VoIP Services by Geographic Region - Australia, India, South Korea and Rest of Asia-Pacific Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR |
| Asia-Pacific 15-Year Perspective for Business VoIP Services by Geographic Region - Percentage Breakdown of Value Sales for Australia, India, South Korea and Rest of Asia-Pacific Markets for Years 2012, 2020 & 2027 |
| AUSTRALIA |
| Australia Current & Future Analysis for Business VoIP Services by Segment - Business VoIP Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Australia Historic Review for Business VoIP Services by Segment - Business VoIP Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR |
| INDIA |
| India Current & Future Analysis for Business VoIP Services by Segment - Business VoIP Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| India Historic Review for Business VoIP Services by Segment - Business VoIP Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR |
| SOUTH KOREA |
| South Korea Current & Future Analysis for Business VoIP Services by Segment - Business VoIP Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| South Korea Historic Review for Business VoIP Services by Segment - Business VoIP Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR |
| REST OF ASIA-PACIFIC |
| Rest of Asia-Pacific Current & Future Analysis for Business VoIP Services by Segment - Business VoIP Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Rest of Asia-Pacific Historic Review for Business VoIP Services by Segment - Business VoIP Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR |
| LATIN AMERICA |
| Latin America Current & Future Analysis for Business VoIP Services by Geographic Region - Argentina, Brazil, Mexico and Rest of Latin America Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| Latin America Historic Review for Business VoIP Services by Geographic Region - Argentina, Brazil, Mexico and Rest of Latin America Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR |
| Latin America 15-Year Perspective for Business VoIP Services by Geographic Region - Percentage Breakdown of Value Sales for Argentina, Brazil, Mexico and Rest of Latin America Markets for Years 2012, 2020 & 2027 |
| ARGENTINA |
| Argentina Current & Future Analysis for Business VoIP Services by Segment - Business VoIP Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Argentina Historic Review for Business VoIP Services by Segment - Business VoIP Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR |
| BRAZIL |
| Brazil Current & Future Analysis for Business VoIP Services by Segment - Business VoIP Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Brazil Historic Review for Business VoIP Services by Segment - Business VoIP Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR |
| MEXICO |
| Mexico Current & Future Analysis for Business VoIP Services by Segment - Business VoIP Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Mexico Historic Review for Business VoIP Services by Segment - Business VoIP Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR |
| REST OF LATIN AMERICA |
| Rest of Latin America Current & Future Analysis for Business VoIP Services by Segment - Business VoIP Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Rest of Latin America Historic Review for Business VoIP Services by Segment - Business VoIP Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR |
| MIDDLE EAST |
| Middle East Current & Future Analysis for Business VoIP Services by Geographic Region - Iran, Israel, Saudi Arabia, UAE and Rest of Middle East Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR |
| Middle East Historic Review for Business VoIP Services by Geographic Region - Iran, Israel, Saudi Arabia, UAE and Rest of Middle East Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR |
| Middle East 15-Year Perspective for Business VoIP Services by Geographic Region - Percentage Breakdown of Value Sales for Iran, Israel, Saudi Arabia, UAE and Rest of Middle East Markets for Years 2012, 2020 & 2027 |
| IRAN |
| Iran Current & Future Analysis for Business VoIP Services by Segment - Business VoIP Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Iran Historic Review for Business VoIP Services by Segment - Business VoIP Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR |
| ISRAEL |
| Israel Current & Future Analysis for Business VoIP Services by Segment - Business VoIP Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Israel Historic Review for Business VoIP Services by Segment - Business VoIP Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR |
| SAUDI ARABIA |
| Saudi Arabia Current & Future Analysis for Business VoIP Services by Segment - Business VoIP Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Saudi Arabia Historic Review for Business VoIP Services by Segment - Business VoIP Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR |
| UNITED ARAB EMIRATES |
| UAE Current & Future Analysis for Business VoIP Services by Segment - Business VoIP Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| UAE Historic Review for Business VoIP Services by Segment - Business VoIP Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR |
| REST OF MIDDLE EAST |
| Rest of Middle East Current & Future Analysis for Business VoIP Services by Segment - Business VoIP Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Rest of Middle East Historic Review for Business VoIP Services by Segment - Business VoIP Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR |
| AFRICA |
| Africa Current & Future Analysis for Business VoIP Services by Segment - Business VoIP Services - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR |
| Africa Historic Review for Business VoIP Services by Segment - Business VoIP Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2012 through 2019 and % CAGR |
| IV. COMPETITION |
| Total Companies Profiled: 108 |
Is the U.S. Still a Better Global Barometer than China?
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