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DOMAIN EXPERT ENGAGEMENTS

Number of executives repeatedly engaged by snail & email outreach*

POOL + OUTREACH

3420

Interactions with Platform & by Email *

INTERACTIONS

616

Unique # Participated *

PARTICIPANTS

103

Responses Validated *

VALIDATIONS

30

* Platform engagements are dynamic. Stats are published quarterly.


  •  CODE

  •  PAGES

  •  DATE

  •  PRICE

    $

  •  DATA EXHIBITS

    125


TABLE OF CONTENTS


   Pages :    | $

   Study Reliability and Reporting Limitations.....I-1  
   Disclaimers.....I-2
Data Interpretation & Reporting Level.....I-2
  
   Quantitative Techniques & Analytics.....I-3
Product Definitions and Scope of Study.....I-3
  
   Self-Service Gains Traction.....II-4
Current and Future Analysis.....II-4
Market Scenario.....II-4
1$100
   Emerging Markets Yet to Embrace Self-Checkout Technology.....II-51$100
   A Concentrated Global SCO Terminals Market.....II-6
Quick Facts on Self-Checkout Terminals.....II-6
1$100
   Factors that Suggest Self-Checkout is Appropriate for a Store.....II-71$100
   Concept of Self-Service Gains Foothold in the Retail Market.....II-8
Food Retail Stores- Largest End-User of SCO Terminals.....II-8
Security Concerns Continue to Dodge Complete Acceptance for SCOs.....II-8
Reduced Costs Encourage Increased Uptake of SCO Terminals.....II-8
1$100
   Retailers Strive Hard to Woo Reluctant Customers.....II-9
Prior Self-Service Experience Spruces Up SCO Usage.....II-9
SCO Terminals Drive Down Number of Impulse Purchases.....II-9
1$100
   Urgent Need for Reconciling Labor Issues Prior to Total Acceptance.....II-10
Small-Sized Businesses Yet to Embrace the Self-Service Concept.....II-10
SCO Terminals: Not an Immediate Replacement of Traditional POS Systems.....II-10
Increased Reliability of Terminals.....II-10
1$100
   Libraries: Non-Retail Avenue for SCO Terminals.....II-11
Trained Staff Play a Vital Role in Promoting Usage.....II-11
Issue of Customer Service Continue to Plague Widespread Adoption.....II-11
Monitoring of Illegal Alcoholic Purchase May Be Outside SCO Purview.....II-11
1$100
   RFID Integrated Self-Checkout Terminals to Revolutionize Industry.....II-12
Support Services Aid in Greater Implementation and Acceptance.....II-12
1$100
   Self Service Kiosks in Retail Industry.....II-13
A Versatile Machine for Enhanced Customer Experience.....II-13
1$100
   Enables Higher Employee Efficiency Levels.....II-14
Do-it-Yourself: The New Mantra in Retail.....II-14
Self Service Synonymous to Self-Service.....II-14
Demand for Self-Service Kiosk Technologies Soars.....II-14
2$200
   Merits and Demerits of SCO Terminals.....II-162$125
   Strategic Retailer Insights.....II-18
Consensus on Implementation.....II-18
Assessment.....II-18
Training.....II-18
Promotion.....II-18
Customer Feedback.....II-18
1$100
   Retailer Inhibitions.....II-19
ROI Period.....II-19
Employee Intervention.....II-19
Impulse Purchases.....II-19
Security Concerns.....II-19
Consistency.....II-19
Collaboration.....II-19
1$100
   Location.....II-20
Key Decisions.....II-20
1$100
   Self-Checkout Terminals.....II-21
Working of Self-Checkout Terminals.....II-21
End-Use Areas for Self-Checkout Terminals.....II-21
Kiosk.....II-21
1$100
   Self-Service Kiosks.....II-22
Common self-service kiosks.....II-22
Benefits of adopting self-service kiosks for retailers.....II-22
Advantages of using self-service kiosks for customers.....II-22
1$100
   Self-Service, Payment Acceptance Kiosks.....II-23
Postal Kiosks.....II-23
Food Ordering Kiosks.....II-23
Check-In Kiosks.....II-23
Ticketing Kiosks.....II-23
1$100
   Toshiba Develops Advanced SCO System.....II-24
IBM Launches Fully Modular SCO System.....II-24
AisleBuyer Unveils Multi-Channel Checkout Solution for Android and iPhone.....II-24
1$100
   Fujitsu Launches Advantage Checkout System.....II-25
ECRS Unveils QUICKcheck kiosk.....II-25
NCR releases Advanced SelfServ Checkout Software.....II-25
NCR Corporation Unveils NCR SelfServ Checkout Enterprise Suite.....II-25
1$100
   Pan-Oston Launches Utopia EZ Lane.....II-26
AisleBuyerTM Introduces New Technology Platform.....II-26
Pan-Oston Unveils New Model of Utopia Self Checkout.....II-26
Fujitsu Rolls Out U-Scan Genesis Mini-Carousel Unit.....II-26
1$100
   Evolution Robotics Retail Unveils Advanced LaneHawk System.....II-27
Wincor Nixdorf Introduces SCO System with Tower Line 150.....II-27
IBM Unveils AnyPlace SCO Technology.....II-27
NCR Introduces New Version of FastLane SCO System.....II-27
1$100
   Fujitsu Unveils U-Scan Genesis SCO System with Cash-Recycling Mechanism.....II-281$100
   FairPrice Supermarket Chain to Install SCO Systems.....II-29
Starmount and AisleBuyer Join Forces to Offer Mobile Selling and SCO Solutions.....II-29
Tesco to Introduce Handheld SCO Scanner.....II-29
NCR Installs SelfServ Checkout System.....II-29
1$100
   Lawson to Implement SCO Systems.....II-30
NCR Acquires Mobiqa.....II-30
X2 Computing Secures Contract to Upgrade SCO System of Waitrose Supermarket
  Chain.....II-30
IBM Germany Selects Artema Modular for SCO System.....II-30
1$100
   Intel to Develop Retail Self Service Devices.....II-31
NCR Acquires Netkey’s Digital Signage and Kiosk Solutions.....II-31
NCR Corporation Collaborates with ITG to Offer SCO System for Libraries.....II-31
1$100
   Fujitsu Frontech North America, Inc (US).....II-32
IBM Corporation (US).....II-32
NCR Corporation (US).....II-32
1$100
   Pan-Oston Company (US).....II-33
Wincor Nixdorf International GmbH (Germany).....II-33
1$100
   Table 1: World Recent Past, Current and Future Analysis for Self-Checkout Terminals by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (excluding Japan) and Rest of World Markets Independently Analyzed with Cumulative Installations in Units for Years 2008 through 2017 (includes corresponding Graph/Chart).....II-341$350
   Table 2: World 10-Year Perspective for Self-Checkout Terminals by Geographic Region - Percentage Breakdown of Cumulative Unit Installations for US, Canada, Japan, Europe, Asia-Pacific (excluding Japan) and Rest of World Markets for Years 2008, 2011 & 2017 (includes corresponding Graph/Chart).....II-351$350
   A. Market Analysis.....II-36
Outlook.....II-36
Major Highlights.....II-36
Self-Service: Making Life Simpler.....II-36
Kiosks Market.....II-36
1$100
   Table 3: North American Kiosk Market (2010): Percentage Breakdown of Shipments by Type-Self- Checkout Terminals, Ticketing Kiosks, Check-In Kiosks, Food Ordering Kiosks and Other Retail Kiosks (includes corresponding Graph/Chart).....II-37
Select US Retailers Migrating Back to Cashier-Checkout Concept.....II-37
Product Introductions/Innovations.....II-37
4$350
   Recent Industry Activity.....II-412$125
   Select Players.....II-433$150
   B. Market Analytics.....II-46
Table 4: US Recent Past, Current and Future Analysis for Self-Checkout Terminals Independently Analyzed with Cumulative Installations in Units for Years 2008 through 2017 (includes corresponding Graph/Chart).....II-46
1$350
   A. Market Analysis.....II-47
Outlook.....II-47
B. Market Analytics.....II-47
Table 5: Canadian Recent Past, Current and Future Analysis for Self-Checkout Terminals Independently Analyzed with Cumulative Installations in Units for Years 2008 through 2017 (includes corresponding Graph/Chart).....II-47
1$350
   A. Market Analysis.....II-48
Outlook.....II-48
SCOs in Japan: A Lucrative Growth Avenue.....II-48
Product Introductions/Innovations.....II-48
1$100
   Recent Industry Activity.....II-49
B. Market Analytics.....II-49
Table 6: Japanese Recent Past, Current and Future Analysis for Self-Checkout Terminals Independently Analyzed with Cumulative Installations in Units for Years 2008 through 2017 (includes corresponding Graph/Chart).....II-49
1$350
   A. Market Analysis.....II-50
Outlook.....II-50
Major Highlights.....II-50
Kiosk Systems in Europe.....II-50
1$100
   B. Market Analytics.....II-51
Table 7: European Recent Past, Current and Future Analysis for Self-Checkout Terminals by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets Independently Analyzed with Cumulative Installations in Units for Years 2008 through 2017 (includes corresponding Graph/Chart).....II-51
1$350
   Table 8: European 10-Year Perspective for Self-Checkout Terminals by Geographic Region - Percentage Breakdown of Cumulative Unit Installations for France, Germany, Italy, UK and Rest of Europe Markets for Years 2008, 2011 & 2017 (includes corresponding Graph/Chart).....II-521$350
   A. Market Analysis.....II-53
Outlook.....II-53
B. Market Analytics.....II-53
Table 9: French Recent Past, Current and Future Analysis for Self-Checkout Terminals Independently Analyzed with Cumulative Installations in Units for Years 2008 through 2017 (includes corresponding Graph/Chart).....II-53
1$350
   A. Market Analysis.....II-54
Outlook.....II-54
Product Introductions/Innovations.....II-54
Recent Industry Activity.....II-54
1$100
   Select Player.....II-55
B. Market Analytics.....II-55
Table 10: Germany Recent Past, Current and Future Analysis for Self-Checkout Terminals Independently Analyzed with Cumulative Installations in Units for Years 2008 through 2017 (includes corresponding Graph/Chart).....II-55
1$350
   A. Market Analysis.....II-56
Outlook.....II-56
B. Market Analytics.....II-56
Table 11: Italian Recent Past, Current and Future Analysis for Self-Checkout Terminals Independently Analyzed with Cumulative Installations in Units for Years 2008 through 2017 (includes corresponding Graph/Chart).....II-56
1$350
   A. Market Analysis.....II-57
Outlook.....II-57
Recent Industry Activity.....II-57
1$100
   B. Market Analytics.....II-58
Table 12: UK Recent Past, Current and Future Analysis for Self-Checkout Terminals Independently Analyzed with Cumulative Installations in Units for Years 2008 through 2017 (includes corresponding Graph/Chart).....II-58
1$350
   A. Market Analysis.....II-59
Outlook.....II-59
Recent Industry Activity.....II-59
1$100
   B. Market Analytics.....II-60
Table 13: Rest of Europe Recent Past, Current and Future Analysis for Self-Checkout Terminals Independently Analyzed with Cumulative Installations in Units for Years 2008 through 2017 (includes corresponding Graph/Chart).....II-60
1$350
   A. Market Analysis.....II-61
Outlook.....II-61
Major Highlights.....II-61
Tracing Growth in the Asia-Pacific Retail Industry.....II-61
1$100
   Table 14: Asian Grocery Sales (2001-2010): Percentage Share Breakdown of Grocery Sales through Retail Channels - Traditional Counter Service and Modern Self Service Trade (includes corresponding Graph/Chart).....II-621$350
   Table 15: Asia-Pacific Retail Trade - A Market Share Comparison of Modern Retail Channels (Self-Service Outlets) and Traditional Wet Markets Over the Years 2002, 2008 and 2010 by Country -China, Korea, Taiwan and Hong Kong (includes corresponding Graph/Chart).....II-63
Rising Popularity of Hypermarkets in Asia.....II-63
1$350
   Private Labels Yet to Gain Ground.....II-64
Emerging Retail Trends in Asia.....II-64
Shopping No More Forte of the Fairer Sex.....II-64
Online Shopping Gaining Traction in Asia.....II-64
Large Retailers Focus on Multi-Format Strategy.....II-64
1$100
   Select Market Analysis.....II-65
China.....II-65
Weak Prospects for China’s Self-Service Cafeteria Market.....II-65
Retail Market Slow to Adopt Self-Service Systems.....II-65
India.....II-65
Indian Retailers Keen to Adopt Self-Service Technology.....II-65
1$100
   Recent Industry Activity.....II-66
B. Market Analytics.....II-66
Table 16: Asia-Pacific Recent Past, Current and Future Analysis for Self-Checkout Terminals Independently Analyzed with Cumulative Installations in Units for Years 2008 through 2017 (includes corresponding Graph/Chart).....II-66
1$350
   A. Market Analysis.....II-67
Outlook.....II-67
B. Market Analytics.....II-67
Table 17: Rest of World Recent Past, Current and Future Analysis for Self-Checkout Terminals Independently Analyzed with Cumulative Installations in Units for Years 2008 through 2017 (includes corresponding Graph/Chart).....II-67
1$350
    
 
 


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