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DOMAIN EXPERT ENGAGEMENTS

Number of executives repeatedly engaged by snail & email outreach*

POOL + OUTREACH

5323

Interactions with Platform & by Email *

INTERACTIONS

852

Unique # Participated *

PARTICIPANTS

160

Responses Validated *

VALIDATIONS

35

* Platform engagements are dynamic. Stats are published quarterly.


  •  CODE

  •  PAGES

  •  DATE

  •  PRICE

    $

  •  DATA EXHIBITS

    125


TABLE OF CONTENTS


   Pages :    | $

   Study Reliability and Reporting Limitations.....I-1  
   Disclaimers.....I-2
Data Interpretation & Reporting Level.....I-2
  
   Product Definitions and Scope of Study.....I-3  
   Finance & Accounting Services Outsourcing Market - An Overview.....II-1
Current & Future Analysis.....II-1
Impact of Global Economic Crisis on Outsourcing Market.....II-1
1$100
   F&A Outsourcing –Growth Opportunity for BPO Sector.....II-21$100
   At a Glance.....II-3
Regulations & Economic Slowdown Drive Market for F&A BPO Services.....II-3
1$100
   Competitive Landscape.....II-4
F&A BPO Competitive Landscape.....II-4
1$100
   Competition Intensifies Among FAO Service Providers.....II-5
Table 1: Leading Players in the Global FAO Market (2008): Percentage Share Breakdown of Total Contract Value for Accenture, IBM, Genpact, ACS, Capgemini, WNS, Steria, HP, and Others (includes corresponding Graph/Chart).....II-5
1$350
   FAO Suppliers Prefer Add-On Technology Solutions.....II-6
Market Highlights.....II-6
Growth in New & Renewed FAO Contracts.....II-6
1$100
   Average FAO Contract Value & Size on a Decline.....II-7
F&A Outsourcing for Small Businesses.....II-7
1$100
   Integration of Accounting Software.....II-8
Financial Accounting for Small Enterprises.....II-8
1$100
   Accounting Services Outsourcing in CPA Firms.....II-9
Software-as-a-Service Gains Popularity.....II-9
Increased Adoption of FAO Solutions by Mid-Market Companies.....II-9
1$100
   Mid-Market FAO Market - At a Glance.....II-10
Major Offshoring Trends in F&A Sector.....II-10
1$100
   Accounting Outsourcing Services – A Critical Function of FAO Market.....II-11 1$100
   Table 2: Global Accountancy Outsourced Market (2009): Percentage Share Breakdown by Region for Europe, North America, Asia-Pacific, Middle East and Africa, and Others (includes corresponding Graph/Chart).....II-12
Technological Innovations Drive FAO Market.....II-12
Offshore Service Providers Fuel Demand.....II-12
2$350
   Introduction to Finance and Accounting Outsourcing.....II-14
Need for Finance and Accounting Outsourcing.....II-14
Common Functions included under Finance & Accounting Services.....II-14
1$100
   FAO Services - Breakdown by Level of Complexity & Enterprise Value Addition.....II-15
AR & AP – Most Commonly Outsourced F&A Activities.....II-15
1$100
   Objectives and Advantages of F&A Outsourcing.....II-16
Cost reduction.....II-16
Realizing Business Value.....II-16
Access to Talent Pool.....II-16
Focus on Core Business Areas.....II-16
Performance Improvement.....II-16
1$100
   Increasing Working Capital.....II-17
Advanced F&A Technologies.....II-17
Focus on Integrated Solutions.....II-17
Risk Transference to Supplier.....II-17
Facilitates M&A Activity.....II-17
Disadvantages of F&A Outsourcing.....II-17
2$125
   SS&C Technologies Takes Over Evare.....II-19
Perot Systems Purchases BearingPoint Management Consulting.....II-19
Genpact Receives Multiple Year F&A Services Contract from United Biscuits.....II-19
1$100
   Genpact Bags 5 Year Contract for F&A Services from UCB.....II-20
Information Mosaic and Broadridge Financial Sign Agreement.....II-20
BearingPoint and PricewaterhouseCoopers Ink Agreement.....II-20
ProMutual Selects Northern Trust for Financial Reporting and Insurance Accounting
  Solutions.....II-20
1$100
   Capita Group Purchases Parts of Capmark’s European Financial Services.....II-21
Visma Takes Over Teemuaho Group.....II-21
Opportune Purchases PetroAcct.....II-21
FNIS to Buy Metavante Technologies.....II-21
1$100
   3i Infotech Establishes BPO Subsidiary.....II-22
BKD Merges with KBA Group.....II-22
Headstrong Takes Over Lydian Data Services.....II-22
1$100
   Headstrong Takes Over iX Partners.....II-23
TCS to Unveil BPO Services for Finance and Accounting.....II-23
UCFA Designs Suite of Outsourced Services.....II-23
Convergys Inks Collection Services Agreement with Financial Services Company.....II-23
1$100
   Manpower Software Enters into Alliance with NHS Shared Business Services.....II-24
Steria Renews F&A Outsourcing Agreement with Telefónica.....II-24
WNS Acquires Aviva’s BPO Division Aviva Global Services.....II-24
Serco Group to Take Over InfoVision Group.....II-24
1$100
   Steria Receives F&A Outsourcing Contract from Whitbread.....II-25
Doughty Hanson to Acquire Netherlands Based Outsourcing Firm TMF.....II-25
OPI Establishes F&A Outsourcing Service Center in Kuala Lumpur.....II-25
WNS Acquires BizAps to Optimize ERP Capability for F&A Services.....II-25
1$100
   REcap Partners to Acquire HOV Services.....II-26
Accenture and Bristol-Myers Squibb Ink 10-Year Agreement for F&A Outsourcing.....II-26
Xchanging to Purchase Cambridge Solutions.....II-26
Cambridge Solutions and In Genius Solutions Enter into Partnership.....II-26
1$100
   CFC India Services Merges with BA Continuum Solutions.....II-27
TCS Takes Over Citigroup Global Services.....II-27
1$100
   Sapient Purchases Derivatives Consulting Group.....II-28
The Hanke Group Merges with BKD.....II-28
HCL Technologies Takes Over Liberata Financial Services.....II-28
Visma Takes Over Actit.....II-28
1$100
   Pandell Technology Purchases Dowwest Accounting Management.....II-29
Capgemini and Unilever Ink Agreement.....II-29
Adventity Enters into Joint Venture with Noor Investment Group LLC.....II-29
1$100
   Pangea3 LLC Establishes TARP Services Division.....II-30
NetSol Technologies Launches BPO Practice.....II-30
Convergys Inks Contract with Financial Services Company.....II-30
1$100
   Accenture Inks Multiple Year Outsourcing Agreement with Thomas Cook Group.....II-31
Accenture Inks Agreement with Microsoft for F&A and Procurement Services.....II-31
Accenture and BT Sign Multiple Year BPO Contract.....II-31
1$100
   Computer Sciences and Northstar Financial Services Sign Contract.....II-32
Computer Sciences and John Hancock Financial Services Extend Contract.....II-32
1$100
   WNS Assistance Takes Over FLOvate Technologies.....II-33
BISYS Retirement Services Takes Over Frontier Trust.....II-33
Fidelity National Information Purchases eFunds.....II-33
Copeley Capital Purchases EMS Management & Consultants.....II-33
Forest River Takes Over Priority One Financial.....II-33
1$100
   Accenture Ltd. (Bermuda).....II-34
ACS, Inc. (US).....II-34
Capgemini SA (France).....II-34
1$100
   Genpact Ltd. (US).....II-35
Hewlett-Packard Development Company, L.P. (US).....II-35
Infosys BPO Limited (India).....II-35
International Business Machines Corporation (US).....II-35
1$100
   Steria Limited (UK).....II-36
Wipro BPO (India).....II-36
WNS Global Services (US).....II-36
1$100
   Table 3: World Recent Past, Current & Future Analysis for Finance & Accounting Outsourcing by Geographic Region - US, Asia-Pacific, and Rest of World Markets Independently Analyzed with Annual Revenue Figures in US$ Million for Years 2006 through 2015 (includes corresponding Graph/Chart).....II-371$350
   Table 4: World 10-Year Perspective for Finance & Accounting Outsourcing by Geographic Region - Percentage Breakdown of Annual Revenues for US, Asia-Pacific, and Rest of World Markets for Years 2006, 2009 & 2015 (includes corresponding Graph/Chart).....II-381$350
   A. Market Analysis.....III-1
Outlook.....III-1
FAO Market – An Overview.....III-1
Outsourcing Gains Strength in Mid-Market Segment.....III-1
Latin America – The New Offshore Destination for FAO Services.....III-1
1$75
   Strategic Corporate Developments.....III-29$275
   Key Players.....III-11
ACS, Inc......III-11
Genpact Ltd......III-11
Hewlett-Packard Development Company, L.P......III-11
1$75
   International Business Machines Corporation.....III-12
WNS Global Services.....III-12
1$75
   B. Market Analytics.....III-13
Table 5: US Recent Past, Current & Future Analysis for Finance & Accounting Outsourcing Analyzed with Annual Revenue Figures in US$ Million for Years 2006 through 2015 (includes corresponding Graph/Chart).....III-13
1$200
   A. Market Analysis.....III-14
Outlook.....III-14
FAO Market in Asia-Pacific.....III-14
India.....III-14
A Major Destination for Outsourcing.....III-14
1$75
   Benefiting from Rising Demand for Outsourced F&A Services.....III-15
Growth Drivers for Offshoring Market.....III-15
1$75
   Australia.....III-16
Outsourcing Services On a Roll.....III-16
Strategic Corporate Developments.....III-16
3$125
   Key Players.....III-19
Infosys BPO Limited (India).....III-19
Wipro BPO (India).....III-19
1$75
   B. Market Analytics.....III-20
Table 6: Asia-Pacific Recent Past, Current & Future Analysis for Finance & Accounting Outsourcing Analyzed with Annual Revenue Figures in US$ Million for Years 2006 through 2015 (includes corresponding Graph/Chart).....III-20
1$200
   A. Market Analysis.....III-21
Outlook.....III-21
Europe.....III-21
Europe Leads Global Outsourcing Market.....III-21
Growth Drivers for FAO Market.....III-21
1$75
   Table 7: Factors Contributing to Outsourcing of F&A Functions - Proportion (%) of EU Companies Opting to Outsource (includes corresponding Graph/Chart).....III-22
FAO Growth in Mid-Market Segment.....III-22
1$200
   Factors Driving FAO Adoption in Mid-Market Segment.....III-23
Advantages of FAO for Mid-Market Firms.....III-23
1$75
   Challenges Facing Mid-Market Companies in Outsourcing F&A Functions.....III-24
Complicated Language Requirements.....III-24
Fragmentation & Scale Limitations in Processes.....III-24
Shortage of Qualified Staff.....III-24
Inability to Absorb High Initial Costs.....III-24
Achievement of Targeted Cost Reduction.....III-24
Other Challenges.....III-24
1$75
   Accounting Services Market in Europe.....III-25
The Netherlands.....III-25
United Kingdom.....III-25
1$75
   Strategic Corporate Developments.....III-263$125
   Key Players.....III-29
Accenture Ltd. (Bermuda).....III-29
Capgemini SA (France).....III-29
1$75
   Steria Limited (UK).....III-30
B. Market Analytics.....III-30
Table 8: Rest of World Recent Past, Current & Future Analysis for Finance & Accounting Outsourcing Analyzed with Annual Revenue Figures in US$ Million for Years 2006 through 2015 (includes corresponding Graph/Chart).....III-30
1$200
    
 
 


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