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DOMAIN EXPERT ENGAGEMENTS

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POOL + OUTREACH

Interactions with Platform & by Email *

INTERACTIONS

Unique # Participated *

PARTICIPANTS

Responses Validated *

VALIDATIONS

* Platform engagements are dynamic. Stats are published quarterly.


  •  CODE

  •  PAGES

  •  DATE

  •  PRICE

    $

  •  DATA EXHIBITS

    125


TABLE OF CONTENTS


   Pages :    | $

   Study Reliability and Reporting Limitations.....I-1  
   Disclaimers.....I-2
Data Interpretation & Reporting Level.....I-2
  
   Quantitative Techniques & Analytics.....I-3
Product Definition and Scope of Study.....I-3
  
   The Changing Landscape of Enterprise Telephony: A Review.....II-4
Table 1: Global Enterprise Telephony Market (2010): Percentage Share Breakdown of Line Shipments by Leading Players (includes corresponding Graph/Chart).....II-4
Enterprise Softphone Drivers & Trends: A Curtain Raiser.....II-4
1$350
   Enterprise Mobility & Workforce Virtualization: A Key Driving Force.....II-51$100
   Opportunity Indicators.....II-6
Table 2: Worldwide Worker Population (2008 & 2011): Breakdown of Number of Workers (in Millions) by Nature of Work - Mobile & Non Mobile (includes corresponding Graph/Chart).....II-6

Table 3: Worldwide Mobile Worker Population (2008 & 2011): Breakdown of Number of Mobile Workers (in Millions) by Nature of Work - Mobile Office, Mobile Non-Office, Mobile Home Based (includes corresponding Graph/Chart).....II-6

Table 4: Worldwide Mobile Workforce (2011): Percentage Share Breakdown of Number of Mobile Workers by Region (includes corresponding Graph/Chart).....II-6
1$350
   Advantages Stacked in Favor of Softphones Propel Adoption.....II-7
SMBs Emerge Over the Horizon.....II-7
Core Technology Drivers.....II-7
Rise in VoIP Networks Pushes Up Growth.....II-7
1$100
   Faster Penetration of IP Telephony Propels Growth of Software SIP Phones.....II-8 1$100
   Table 5: Global Enterprise IP Voice Market (2010): Percentage Market Share Breakdown of Leading Players (includes corresponding Graph/Chart).....II-9

Table 6: Global Pure Enterprise IP Voice Market (2010): Percentage Market Share Breakdown of Leading Players (includes corresponding Graph/Chart).....II-9
Unified Communications Strengthen the Business Case for Softphones.....II-9
1$350
   Opportunity Indicators.....II-10
Table 7: World Market for Unified Communications by Service Segment (2011E): Breakdown of Revenues in US$ Million (includes corresponding Graph/Chart).....II-10
1$350
   HD Video Softphone: The New Flavor.....II-11
Competition Exerts Downward Pressure on Prices.....II-11
Consumer Perception About Quality: A Chief Bottleneck.....II-11
IP Desktop Phones Continue to Dominate IP Telephony Endpoint.....II-11
1$100
   Table 8: Global Enterprise IP Desktop Phone Market (2010): Percentage Share Breakdown of Revenues of Leading Vendors (includes corresponding Graph/Chart).....II-12

Table 9: Global Enterprise SIP Desktop Phone Market (2010): Percentage Share Breakdown of Revenues of Leading Vendors (includes corresponding Graph/Chart).....II-12
Outlook.....II-12
1$350
   Enterprise Softphone: A Definition.....II-13
Types of Softphone Clients.....II-13
General Softphone Clients.....II-13
Mobile Softphone Clients.....II-13
1$100
   Popular Open Source VoIP Softphones.....II-14
VoIP: A Backgrounder.....II-14
1$100
   Connecting to VoIP with a Computer.....II-15
Connecting to VoIP with a Phone.....II-15
Benefits offered by VoIP.....II-15
1$100
   Pitfalls of VoIP.....II-16
VoIP Protocols.....II-16
1$100
   VoIP Service Categorization.....II-17
Business-Hosted VoIP.....II-17
Broadband VoIP.....II-17
VoIP over IP VPN.....II-17
Technology Developments.....II-17
Growth of 802.11 and 802.11 a/b/g Technologies.....II-17
Dual mode mobile cellular and Wi-Fi handset technologies.....II-17
Coexistence of Wi-Fi and Bluetooth applications.....II-17
Fixed-Mobile Convergence (FMC).....II-17
1$100
   Messaging Convergence Gateway (MCG).....II-181$100
   CounterPath Introduces Bria Android Edition Softphone.....II-19
CounterPath Launches X-Lite 4.0.....II-19
CounterPath Launches Bria 3.1 for Mac and Windows PCs.....II-19
CounterPath Launches Bria iPhone Edition.....II-19
1$100
   Media5 Introduces Media5-fone VoIP SIP Mobile Softphone Version 2.2.....II-201$100
   CounterPath to Launch Bria 3.0 Edition for Linux Softphone.....II-21
Avaya Launches 2050 IP Softphone Release 4.0 (Build 4.00.008) for Microsoft Windows
  PC.....II-21
CounterPath Introduces Bria 3.0 VoIP Multimedia Softphone for Windows and Mac
  PCs.....II-21
1$100
   NEC Launches Univerge SP350 Softphone.....II-22
Digium® and CounterPath Introduce Bria for Asterisk.....II-22
1$100
   Avaya Launches Avaya IP Office Release 6.1.....II-23
CounterPath Announces Integration of Bria Softphone with Genesys 8 SIP Server.....II-23
VocalTec Introduces magicTalk Softphone Offering to Rival Skype and Google
  Voice.....II-23
1$100
   VocalTec Communications Merges with YMAX.....II-24
Telefonica Acquires Jajah.....II-24
Zoiper.com Introduces Zoiper WEB Softphone.....II-24
1$100
   Broadview Networks Launches OfficeSuite USB Phone.....II-25
BroadSoft and CounterPath Introduce Bria for BroadWorks.....II-25
1$100
   Media5 to Launch Media5-Fone for iPhone.....II-26
Mirial Launches Mirial Softphone Version 6.2.....II-26
Mirial Unveils Mirial Softphone for Mac OS.....II-26
1$100
   Mirial Softphone Incorporates DTLS-SRTP Media Encryption.....II-27
CounterPath Launches VoIP Softphone for Outlook.....II-27
D2 Technologies Introduces mCUE Mobile Convergence Softphone.....II-27
Video-over-IP's GIPS and VoIP to Power Hong Kong Softphones.....II-27
1$100
   Ascent Telecom Unveils EnduraTalk SIP Softphone Version 1.0.....II-28
Ascent Avaya and Nortel Enter Into Share and Asset Sale Agreement for Enterprise
  Solutions Business.....II-28
Mirial Softphone Joins the PicturePhone Family.....II-28
1$100
   Avaya Inc. (USA).....II-29
AdoreInfotech Pvt Ltd (India).....II-29
Alcatel-Lucent Enterprise (France).....II-29
ageet Corporation (Japan).....II-29
1$100
   Broadview Networks Inc. (USA).....II-30
Cisco Systems, Inc. (USA).....II-30
CounterPath Corporation (Canada).....II-30
Cicero Networks Limited (Ireland).....II-30
JAJAH Inc. (USA).....II-30
1$100
   Mirial (Italy).....II-31
magicJack VocalTec Ltd. (Israel).....II-31
QiiQ Communications Inc (Canada).....II-31
Skype Limited (Luxembourg).....II-31
1$100
   World on IP (Italy).....II-32
Wise Communication Solutions, Ltd (Israel).....II-32
1$100
   Analytics By Value.....II-33
Table 10: World Recent Past, Current & Future Analysis for Enterprise Softphones by Geographic Region - US, Canada, Japan, Europe (France, Germany, Italy, UK, Spain, Russia and Rest of Europe), Asia-Pacific, Latin America and Rest of World Markets Independently Analyzed with Annual Revenues (in ‘000 US$) for Years 2009 through 2017 (includes corresponding Graph/Chart).....II-33
1$350
   Table 11: World Historic Review for Enterprise Softphones by Geographic Region - US, Canada, Japan, Europe (France, Germany, Italy, UK, Spain, Russia and Rest of Europe), Asia-Pacific, Latin America and Rest of World Markets Independently Analyzed with Annual Revenues (in ‘000 US$) for Years 2003 through 2008 (includes corresponding Graph/Chart).....II-341$350
   Table 12: World 15-Year Perspective for Enterprise Softphones by Geographic Region - Percentage Breakdown of Revenue for US, Canada, Japan, Europe (France, Germany, Italy, UK, Spain, Russia and Rest of Europe), Asia-Pacific, Latin America and Rest of World Markets for Years 2003, 2010 & 2017 (includes corresponding Graph/Chart).....II-351$350
   Analytics By Volume.....II-36
Table 13: World Recent Past, Current & Future Analysis for Enterprise Softphones by Geographic Region- US, Canada, Japan, Europe (France, Germany, Italy, UK, Spain, Russia and Rest of Europe), Asia-Pacific, Latin America and Rest of World Markets Independently Analyzed with Annual Volume Sales in Units for Years 2009 through 2017 (includes corresponding Graph/Chart).....II-36
1$350
   Table 14: World Historic Review for Enterprise Softphones by Geographic Region - US, Canada, Japan, Europe (France, Germany, Italy, UK, Spain, Russia and Rest of Europe), Asia-Pacific, Latin America and Rest of World Markets Independently Analyzed with Annual Volume Sales in Units for Years 2003 through 2008 (includes corresponding Graph/Chart).....II-371$350
   Table 15: World 15-Year Perspective for Enterprise Softphones by Geographic Region - Percentage Breakdown of Volume Sales for US, Canada, Japan, Europe (France, Germany, Italy, UK, Spain, Russia and Rest of Europe), Asia-Pacific, Latin America and Rest of World Markets for Years 2003, 2010 & 2017 (includes corresponding Graph/Chart).....II-381$350
    
 
 


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