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DOMAIN EXPERT ENGAGEMENTS

Number of executives repeatedly engaged by snail & email outreach*

POOL + OUTREACH

Interactions with Platform & by Email *

INTERACTIONS

Unique # Participated *

PARTICIPANTS

Responses Validated *

VALIDATIONS

* Platform engagements are dynamic. Stats are published quarterly.


  •  CODE

  •  PAGES

  •  DATE

  •  PRICE

    $

  •  DATA EXHIBITS

    125


TABLE OF CONTENTS


   Pages :    | $

   Study Reliability and Reporting Limitations.....I-1  
   Disclaimers.....I-2
Data Interpretation & Reporting Level.....I-2
  
   Product Definitions and Scope of Study.....I-3  
   ‘Social Connectedness’ Inclination Drives the ESN Market.....II-1
Enterprise Social Networking (ESN): Market Outlook.....II-1
2$200
   Communication & Collaboration Benefits Create Highly Conducive Environment for ESN
  Solutions.....II-3
1$100
   Competitive Scenario.....II-4
Full-Suite Collaborative Platform Vendors Dominate the Market.....II-4
Table 1: Leading Players in the Global Enterprise Social Networking (ESN) Market (2014): Percentage Market Share Breakdown of Revenues for IBM, Jive Software, Microsoft, Salesforce.com, and Others (includes corresponding Graph/Chart).....II-4
1$350
   Key ESN Offering from Different Vendors.....II-51$100
   Vendors Add Additional Features to Expand Market Presence.....II-6
ESN Market Sees Growing Penetration of Consumer Social Networking Companies.....II-6
1$100
   Established Enterprise Mobility Concept to Extend Huge Opportunities for ESN
  Solutions.....II-7
1$100
   Key Statistical Data:.....II-8
Table 2: Global Workforce Population (2009 & 2014): Percentage Share Breakdown of Employees by Nature of Work (includes corresponding Graph/Chart).....II-8

Table 3: Global Mobile Workforce Population (2009 & 2014): Breakdown of Number of Mobile Employees in Million by Region/Country (includes corresponding Graph/Chart).....II-8
1$350
   Table 4: Global Mobile Workforce Population (2014): Penetration of Mobile Employees by Region/Country (includes corresponding Graph/Chart).....II-9
ESN Market Emphasizes ‘Mobile Component’ Amid Thriving Uptake of BYOD Model.....II-9
Key Factors Encouraging BYOD Trend among Enterprises - Ranked by Importance Attached
  by Enterprises.....II-9
1$350
   Select Mobile Apps Used in BYOD Environments: A Snapshot.....II-10
Declining Image of E-mail Bodes Well for ENS Market Growth.....II-10
Cloud Model Gaining Traction in ESN Landscape.....II-10
1$100
   Ongoing Changes in Organizational Structure - A Strong Business Case for ESN
  Model.....II-11
1$100
   Large Enterprises & MNCs: The Core Customer Group for ESN.....II-12
Large Enterprises Prioritize ESN in Customer Service & Support Departments.....II-12
1$100
   Supporting Distributed & Decentralized Workforce.....II-13
Healthcare Establishments Implement ESN to Augment Communication.....II-13
1$100
   Not-for-Profit Healthcare Systems Rely on Social Networking to Educate People.....II-141$100
   Banking Enterprises Prioritize ESN to Widen their Reach.....II-151$100
   Insurance Companies Put Focus on ESN.....II-16
Hospitality Enterprises & Hotels Bet On ESN to Improve Guest Relations.....II-16
1$100
   Professional Services Firms Aim to Rely on ESN for Knowledge Propagation.....II-171$100
   Advertisers Seek to Leverage the Proficiency of Social Networks to Maximize Audience
  Base.....II-18
Governments Focus on ‘Social’ Vertical to Implement Public Campaigns.....II-18
1$100
   Social Media Intelligence & Analytics Functionalities Further Boost Up the Scope of
  ESN.....II-19
1$100
   Types of Communication Enabled by ESN.....II-20
Internal Communication.....II-20
External Communication.....II-20
ESN Segments.....II-20
Communities.....II-20
1$100
   Social Networks.....II-21
Collaborative Platforms.....II-21
Other Elements.....II-21
Key Benefits of ESN.....II-21
Seamless Connectivity.....II-21
1$100
   Superior Engagement Levels.....II-22
Enhancing Agility and Speed.....II-22
Relationship Discovery.....II-22
Knowledge Management.....II-22
Spurs Innovation.....II-22
1$100
   Issues with ESNs.....II-23
Misuse.....II-23
Lack of Employee Participation.....II-23
Ethical & Legal Implications.....II-23
1$100
   Facebook Launches “Facebook At Work” ESN.....II-24
Microsoft Upgrades Yammer with Deeper Integration Support for Office Online.....II-24
Slack Technologies Adds emoji Reactions to Slack Collaboration Tool.....II-24
Convo Unveils New Version Collaborative Messaging App for iOS and Android.....II-24
Igloo Software Unveils Knowledge Base Feature on Igloo Support Site.....II-24
Hootsuite Improves Content Library Platform.....II-24
1$100
   Incentive Launches Incentive Winter 2015.....II-25
Microsoft Updates Yammer Enterprise Collaboration Platform.....II-25
IBM Launches New Social Software.....II-25
Consulus Rolls Out CastleUp.....II-25
VMware Adds New Capabilities to Socialcast.....II-25
Microsoft Integrates Translation Feature into Yammer.....II-25
1$100
   Socialtext Launches Socialtext 6.0.....II-26
Aress Software Rolls Out Sociodesk Enterprise Social Networking Tool.....II-26
ViewDo Labs® Unveils ViewPoint Enterprise.....II-26
Zyncro Tech Launches its Enterprise Social Network Platform on Interoute
  CloudStore.....II-26
1$100
   Slack Technologies Takes Over Screenhero.....II-27
Matchfire Takes Over SimplySocial.....II-27
Social Enterprise UK to Takeover Social Enterprise West Midlands.....II-27
Sprinklr to Take Over Scup.....II-27
Cisco Discontinues WebEx Social and Partners Jive Software.....II-27
NewsGator Renames Itself as Sitrion.....II-27
1$100
   IBM Joins Hands with Twitter.....II-28
Xavient Information Systems to Spin Off its Enterprise Application Division.....II-28
BroadVision Inks Partnership Agreement with Agile Elephant.....II-28
Alteryx Inks Global Partnership Agreement with DataSift.....II-28
ZL Technologies Joins Hands with Hearsay Social®.....II-28
ZL Technologies Teams Up with Socialware.....II-28
Sprinklr Takes Over Dachis Group.....II-28
1$100
   Vocus and Cision Takes Over Visible Technologies.....II-29
HootSuite Takes Over uberVu.....II-29
SmartBoys Collaborates with Zyncro.....II-29
Mindjet Merges with Spigit.....II-29
NewsGator Takes Over Sitrion.....II-29
TIBCO Software Partners with Huddle.....II-29
1$100
   ViewDo Labs® Includes BrightStarr in its Elite Partner Program.....II-30
Actiance Expands Strategic Partnership with ZL Technologies.....II-30
Box Expands Partnership with tibbr.....II-30
BMC Software Takes Over KineticGlue Online Communities.....II-30
1$100
   Atos SE (France).....II-31
BroadVision Inc. (US).....II-31
1$100
   Cisco Systems, Inc. (US).....II-32
Convo (US).....II-32
Facebook, Inc. (US).....II-32
1$100
   Get Satisfaction (US).....II-33
Google, Inc. (US).....II-33
Igloo Software (Canada).....II-33
1$100
   International Business Machines Corporation (IBM) (US).....II-341$100
   Infor (US).....II-35
Jive Software, Inc. (US).....II-35
Microsoft Corp. (US).....II-35
1$100
   Moxie Software, Inc. (US).....II-36
Mzinga, Inc. (US).....II-36
OpenText Corporation (Canada).....II-36
1$100
   Oracle Corporation (US).....II-37
Salesforce.com, Inc. (US).....II-37
1$100
   SAP SE (Germany).....II-38
Sitrion (US).....II-38
Slack Technologies, Inc. (US).....II-38
1$100
   Socialcast (US).....II-39
Socialtext, Inc. (US).....II-39
Spigit (US).....II-39
TIBCO Software Inc. (US).....II-39
1$100
   Twitter, Inc. (US).....II-40
Zimbra, Inc. (US).....II-40
1$100
   Zyncro Tech (US).....II-411$100
   Table 5: World Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Middle East & Africa, and Latin America Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart).....II-421$350
   Table 6: World 8-Year Perspective for Enterprise Social Networking (ESN) by Geographic Region - Percentage Breakdown of Dollar Revenues for US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Middle East & Africa, and Latin America Markets for Years 2013, 2015, and 2020 (includes corresponding Graph/Chart).....II-431$350
   Table 7: World Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) by Segment - Communities, Social Networking, Collaborative Platforms, and Others Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart).....II-441$350
   Table 8: World 8-Year Perspective for Enterprise Social Networking (ESN) by Segment - Percentage Breakdown of Dollar Revenues for Communities, Social Networking, Collaborative Platforms, and Others Markets for Years 2013, 2015, and 2020 (includes corresponding Graph/Chart).....II-451$350
   A. Market Analysis.....III-1
The United States: Holding the Lion’s Share of the ESN Market.....III-1
Increased Inclination towards ‘Social Networks’ Encourages ESN Platforms.....III-1
1$75
   Enterprise Mobility & BYOD Augur Well for Market Growth.....III-2
ESN Gaining Traction among US Healthcare Establishments.....III-2
1$75
   Product/Service Launches.....III-32$150
   Strategic Corporate Developments.....III-53$225
   Select Key Players.....III-89$395
   B. Market Analytics.....III-17
Table 9: The US Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for the Years 2013 through 2020 (includes corresponding Graph/Chart).....III-17
1$200
   A. Market Analysis.....III-18
ESN Market Sees Robust Opportunities in Canada.....III-18
Product Launch.....III-18
Select Key Players.....III-18
2$150
   B. Market Analytics.....III-20
Table 10: Canadian Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart).....III-20
1$200
   Market Analysis.....III-21
Table 11: Japanese Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart).....III-21
1$200
   A. Market Analysis.....III-22
Europe Extends Huge Prospects for ESN Solutions.....III-22
European Banks Emphasize on ESN to Widen their Reach.....III-22
1$75
   Hospitality Enterprises Use ESN to Augment Guest-Centric Operations.....III-231$75
   B. Market Analytics.....III-24
Table 12: European Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) by Region/Country - France, Germany, Italy, UK, Spain, Russia, and Rest of Europe Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart).....III-24
1$200
   Table 13: European 8-Year Perspective for Enterprise Social Networking (ESN) by Region/Country - Percentage Breakdown of Dollar Revenues for France, Germany, Italy, UK, Spain, Russia, and Rest of Europe Markets for Years 2013, 2015, and 2020 (includes corresponding Graph/Chart).....III-251$200
   A. Market Analysis.....III-26
Atos SE – A Key French Player.....III-26
1$75
   B. Market Analytics.....III-27
Table 14: French Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart).....III-27
1$200
   A. Market Analysis.....III-28
SAP SE – A Major German Player.....III-28
1$75
   B. Market Analytics.....III-29
Table 15: German Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart).....III-29
1$200
   Market Analysis.....III-30
Table 16: Italian Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart).....III-30
1$200
   A. Market Analysis.....III-31
Cloud-Based ESN Gaining Traction in the UK.....III-31
Strategic Corporate Developments.....III-31
1$75
   B. Market Analytics.....III-32
Table 17: The UK Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart).....III-32
1$200
   Market Analysis.....III-33
Table 18: Spanish Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart).....III-33
1$200
   Market Analysis.....III-34
Table 19: Russian Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart).....III-34
1$200
   A. Market Analysis.....III-35
Corporate Development.....III-35
1$75
   B. Market Analytics.....III-36
Table 20: Rest of Europe Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart).....III-36
1$200
   A. Market Analysis.....III-37
Low-Penetration Levels in Asia-Pacific Offer Potential Growth Opportunities.....III-37
Banks Aim to Exploit General Inclination towards ‘Web Chatting’.....III-37
1$75
   B. Market Analytics.....III-38
Table 21: Asia-Pacific Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) by Region/Country - Australia, China, India, South Korea, and Rest of Asia-Pacific Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart).....III-38
1$200
   Table 22: Asia-Pacific 8-Year Perspective for Enterprise Social Networking (ESN) by Region/ Country - Percentage Breakdown of Dollar Revenues for Australia, China, India, South Korea, and Rest of Asia-Pacific Markets for Years 2013, 2015, and 2020 (includes corresponding Graph/Chart).....III-391$200
   Market Analysis.....III-40
Table 23: Australian Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart).....III-40
1$200
   Market Analysis.....III-41
Table 24: Chinese Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart).....III-41
1$200
   A. Market Analysis.....III-42
Corporate Development.....III-42
1$75
   B. Market Analytics.....III-43
Table 25: Indian Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart).....III-43
1$200
   Market Analysis.....III-44
Table 26: South Korean Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart).....III-44
1$200
   A. Market Analysis.....III-45
Product Launch.....III-45
1$75
   B. Market Analytics.....III-46
Table 27: Rest of Asia-Pacific Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart).....III-46
1$200
   Market Analysis.....III-47
Table 28: The Middle East & Africa Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart).....III-47
1$200
   Market Analysis.....III-48
Table 29: Latin American Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) by Region/Country - Brazil, and Rest of Latin America Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart).....III-48
1$200
   Table 30: Latin American 8-Year Perspective for Enterprise Social Networking (ESN) by Region/ Country - Percentage Breakdown of Dollar Revenues for Brazil, and Rest of Latin America Markets for Years 2013, 2015, and 2020 (includes corresponding Graph/Chart).....III-491$200
   A. Market Analysis.....III-50
Corporate Development.....III-50
1$75
   B. Market analytics.....III-51
Table 31: Brazilian Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart).....III-51
1$200
   Market Analysis.....III-52
Table 32: Rest of Latin America Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart).....III-52
1$200
    
 
 


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