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A trade mark of Global Industry Analysts, Inc.

Unified Communications as a Service (UCaaS)

A Global Strategic Business Report

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RESEARCH TRANSCRIPTS
Webinar: How SD WAN Can Elevate Your UCaaS Business
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SkySwitch and Metro Wireless partnered together for this informative webinar that explains what SD-WAN is, how telecom resellers can benefit from it and the special features of Metro WAN.

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SkySwitch UCaaS Platform as a Service
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Watch the recorded SaaSMAX Webinar featuring SkySwitch UCaaS Platform as a Service which helps you stand above the crowd with their white label services. Learn more about the immense SkySwitch reseller opportunity.

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Amplify your UCaaS Profits with APIs that Work for you
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As the fastest growing UCaaS provider in North America, NetSapiens is uniquely positioned to win in a fast growing and rapidly-changing marketplace. Hear from Jason Byrne, SVP of Business Development and Marketing, on the key integrations between cloud communications and other systems like Rev.io to drive service provider success.

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How Marco's UCaaS is Different
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Thinking about moving to the cloud to take advantage of all the latest collaboration tools (chat, softphones, mobile applications, presence, video conferencing and more) but haven’t pulled the trigger? We can help! Learn about Marco's Unified Communications as a Service. Learn More: http://www.marconet.com Unified Communications as a Service: https://www.marconet.com/phone-systems/ucaas Talk to a Communications Specialist: https://bit.ly/2Q5GPon Get in Touch: Facebook: https://www.facebook.com/marcoculture/ LinkedIn: https://www.linkedin.com/company/marco-technologies/ Twitter: https://twitter.com/MarcoTechnology Instagram: @marcocommunity

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The Rise Of UCaaS (Unified Communications As A Service)
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In this video, we talk about the rapid rise of UCaaS as well as the pros and cons of moving your phone system to the cloud.

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SkySwitch is Active-Active Geo-Redundant UCaaS
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This video explains how the SkySwitch network is architected for a higher level of redundancy than other "redundant' UCaaS providers.

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Seeking Tech Alliances for Fuze in UCaaS Market Michael Musselman, Director, BD & Technology All
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UCaaS as Easy as Facebook
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Use your phone system/service as a competitive weapon, not just dial tone with features. You need to apply analytics to your communications use so it can be optimized for the internal and the external callers. The phone system or service needs to have basic CRM capabilities. It needs to be a customer management system not just a phone system. Unified Communications as a Service (UCaaS) is very attractive. It can cost less than an on-premises system. The operations and IT staff are in the cloud, not your staff. But making UCaaS user friendly, intuitive to use, and as easy to work with as Facebook takes real design and implementation. If you are a VAR or reseller, there is profit to be made by partnering with the right UCaaS cloud. Matt Bramson, Chief Strategy Officer at RingByName www.ringbyname.com and Gary Audin discuss the UCaaS market in this EDUcast. The discussion covers the challenges to offering UCaaS and gaining user acceptance. Matt explains the UCaaS service should be as intuitive and easy to use as Facebook. He points out why many organizations are intimidated by big CRM applications and their cost. But basic CRM embedded in the phone service can significantly improve internal workflow as well as provide a user friendly interface for the external callers. What you will learn: • UCaaS in Today’s Business • Users and the Challenges (easy as Facebook) • Delivering UCaaS (internal and external) • Adopting Business Intelligence with UCaaS • Improving Your Business Image and Workflow • Features Make the Difference The RingByName www.ringbyname.com team is proving that a growing telephone company can take on the big guys and win. They have created a different kind of phone service. Built on the cloud, it combines telephony with smart software and delivers a practical and simple solution. The philosophy behind their service is enabling the client to build better relationships with your clients. This is done by providing you with real time data on all your telephony activities, missed calls, client notes, caller intelligence, conferencing, faxing, and a myriad of other features from any device anywhere there’s internet access.

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Yealink UCaaS Solutions — New Product Updates
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RingCentral UCAAS webinar 08/26/2020
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20/20 Teknology & RingCentral discuss solutions to ensure business continuity and optimize your employee's ability to be successful as a remote workforce. We dove into: • Maximizing employee productivity with communication and collaboration • Best practices, tools and processes to optimize an efficient remote workforce environment • Solutions and tools to create a hassle-free experience, ensure business continuity and limit disruption and stress Now more than ever, the use of powerful remote work tools like RingCentral is not just a matter of preference, but a matter of safety. Our goal is to provide our best in class communication and collaboration solutions to ensure business continuity and employee health and safety.

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Etisalat's UCaaS and CPaaS Plans - Peter Eropkin
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Etisalat's UCaaS and CPaaS Plans Petr Eropkin, Unified Communications Product Leader at Etisalat Reviewing Etisalat's experiences in creating Unified Communication as a Service (UCaaS) and Communication Platform as a Service (CPaaS) offers in the Middle East market. CPaaS discussion: what is Service Provider role in the CPaaS ecosystem, how to segment CPaaS Market and prioritise use cases, how to build the right pricing model for various CPaaS approaches? Service Provider CPaaS marketplace and partnerships: call for action.

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UCaaS Connection Episode 12
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Episode 12 of UCaaS Connection features an extended conversation with Greg Bertino at LogMeIn who provides us with an update on their GoTo series of products as well as the recent rebranding of their Jive platform. In addition, he also provides a case study with GiGi's Playhouse, a Down Syndrome Achievement Center.

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The rise of CPaaS - UCaaS as a Channel to Market for New Services - Karel Bourgois
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The rise of CPaaS / UCaaS as a Channel to Market for New Services Karel Bourgois, Founder and CEO Voxist Voxist progress report: the highs and lows of building a voicemail (intelligent agent) startup. CPaaS enabled services make business sense for CPaaS / UCaaS First-hand experiences and guidance for creating a successful service store / showroom / service deck

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See you @ITEXPO February 14-17. Come learn about UCaaS, Cybersecurity, Generative AI, 5G, 6G, IoT
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See you @ITEXPO February 14-17, 2023: The event covering #cloud, #mobility, #BYOD, #UC, #VoIP & other revenue-driving opportunities! Returning to #FortLauderale in 2022 #ITEXPO #TECHSUPERSHOW

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Webinar: Enhance your UCaaS with SkySwitch Business SMS
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PortaOne & Boom Webinar: Increasing VAS Revenues for UCaaS Providers
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PortaOne and Boom invite you to watch a webinar on the new PortaOne iPaaS (now Add-on Mart) modules that allow you to increase your client base and revenue by providing a video conferencing service and IP Centrex/SIP trunking services in conjunction with Microsoft Teams. Find more information about telecom solutions on our website: https://www.portaone.com/​ Subscribe to our PortaOne YouTube channel to see new videos about our products and serviсes: https://www.youtube.com/user/porta0ne?sub_confirmation=1​ Visit us at: PortaOne Blog - https://blog.portaone.com/ PortaOne Documentation portal - https://docs.portaone.com/ LinkedIn - https://www.linkedin.com/company/portaone Twitter - https://twitter.com/PortaOne Facebook - https://www.facebook.com/PortaOneInc

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UCaaS vs CPaaS - Buy it or Build it? Panel session
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In this session, UC Today host Rob Scott discusses the following discussion points with leading analysts and consultants Fazil Balkaya, Irwin Lazar and Phil Edholm: • How would you explain the difference between CPaaS and UCaaS to someone that’s just started researching Cloud Communications? • Most UCaaS platforms have integration capabilities and developer toolkits. Is this CPaaS? • What opportunities does CPaaS bring to the party? Why is it so popular? Who is buying CPaaS? • Who’s leading the CPaaS market? Will the landscape change going forward? Will UCaaS and CPaaS become one? Produced by UC Today - Unified Communications, Collaboration & CX Tech News WATCH more like this at https://ucsummit.com

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The Download Ep. 26: Kelly Higgins (Tier4) on the rise of UCaaS + CCaaS
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In this episode, Jake Sherrill and Joel Andersen are joined by Tier4's own Kelly Higgins, SVP of IT Solutions Architecture for a discussion around Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) and why these service offerings are on the rise. Hosted by Tier4 Advisors' Founder & Chairman Jake Sherrill, The Download podcast features trending technology news, insights, and thought leadership from some of the best and brightest technology leaders. In addition to tech, be prepared for the occasional sports & movie reference as well. Tune in to stay up-to-date on the latest Data Center, Telecom, Managed Services, Cybersecurity, and Emerging Technology trends to assist your business with digital transformation. Connect with Jake | www.linkedin.com/in/jakesherrill Connect with Joel | www.linkedin.com/in/joelkandersen/ Connect with Kelly | www.linkedin.com/in/kellyhigginsmba/ Learn more about the Tier4 Advantage: https://tier4advisors.com/ Sign up for our VIP Events: https://tier4advisors.com/events/

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How to Become a Successful White Label UCaaS Reseller hosted by Rev.io
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How to Become a Successful White Label UCaaS Reseller
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Differentiating your UCaaS Proposition
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UC Today's David Dungay hosts Bertrand Pourcelot, MD - Enreach. In this session we discuss the following: 1) Empowering service providers 2) Building differentiated UCaaS propositions 3) Partners moving up the value chain If you're looking for more information on this topic visit https://enreach.com/en Hosted by David Dungay, Editor in Chief at UC Today News - Unified Communications & Collaboration Tech News #UCaaS #UCNEWS #Channel Thanks for watching, if you'd like more like this, don't forget to SUBSCRIBE to our channel. You can also join in the conversation on our Twitter, LinkedIn and Facebook pages. For more Unified Communications, Collaboration & CX Tech News visit https://www.uctoday.com

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Selling UCaaS Learn to Make More Money with the Leading Channel Only White Label Provider
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UCaaS Starts With UX
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Watch our latest webinar, featuring PGi, which explores the crucial role user experience plays within UCaaS platforms. A new UC Today webinar helping you to understand more about the important role that user experience plays within unified communication platforms. UC Today are revolutionising the webinar. Gone are the days of boring slide decks and bland presentations as we bring you interactive video conversations augmented with stunning visuals. This video webinar, bought to you in conjunction with the experts from PGi, looks at UCaaS, unified communications-as-a-service platforms and asks why user experience, UX, plays such a key role in their success. UCaaS platforms, which offer companies a variety of different communication options within a consolidated application, are becoming increasingly popular with companies around the world who are looking to leverage their power to improve communication efficiency and business processes. User experience plays a critical role in the successful deployment of any solution, and in this webinar aims to reveal why. Key Takeaways • Understand what UX, user experience, actually is and how it differs from other aspects of UCaaS platforms such as a user interface • Appreciate the vital connection between user experience and user adoption • Find out how, and why, UX supercharges the adoption of technology • Understand why different users benefit from individual user experiences • Learn why user experience is only going to becoming even more important in the future as UCaaS solutions advance with the integration of more emerging technologies UCaaS platforms are becoming the method of choice for modern businesses looking to transform their communication processes. This webinar examines why the user experience provided by any consolidated UC platform is so critical to its successful deployment. Watch at your desk or from your mobile phone and get all the latest information on emerging areas of technology and thought leadership topics. UC Today are changing the traditional webinar to inform and educate in the most interesting way possible. Rate, review, share on YouTube and join the conversation on LinkedIn, Twitter and email. Presenter Patrick Watson with Frank Paterno, VP Carrier Business Development at PGi.

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UC EXPO 2015 - The Future of UCaaS - Panel Debate
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UC EXPO 2015 - 22 April 2015 Full panel debate video from The Future of UCaaS Panel Debate at UC EXPO 2015. Chairman: Steve Blood, Gartner Research Panelists: Bryan R Martin, 8x8 Inc Curtis Peterson, RingCentral Vishy Gopalakrishnan, AT&T Christian Szpilfogel, Mitel Chris Hurley, Thinking Phones http://www.ucexpo.co.uk/Seminars/Keynote-Theatre/Wednesday-22-April-2015/Panel-The-Future-of-UCaaS

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Taking UCaaS Global | Cavell Webinar
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22nd March 2017 - Tap into the next Growth Phase of Unified Communications Webinar delivered by Cavell Group, sponsored by PCCW Global

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Intro & Integration of UCaaS
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How to Remain Competitive and Relevant in a World of UCaaS Disruptive Innovation
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A UC Today webinar, with the experts from Mitel, exploring the benefits for partners of cloud based solutions like UCaaS. UC Today are revolutionising the webinar. Gone are the days of boring slide decks and bland presentations as we bring you interactive video conversations augmented with stunning visuals. Cloud based solutions are transforming the communications landscape globally. The benefits of cloud native systems such as UCaaS, unified communications as-a-service, are becoming more appealing to organisations globally with providers and partners now needing to meet the demand from end customers. Mitel are one of the leaders in cloud communications globally and one of their experts join us in today's webinar to discuss how partners can stay relevant in the new world of cloud communications. Key Takeaways • Understand, through statistics, how and why cloud solutions are becoming so popular in different regions • See the full value and potential of the cloud communications market globally • Recognise some of the benefits that resellers and service providers can enjoy by shifting to cloud focused business models • Appreciate the ramifications that moving to cloud based strategies has on different business aspects such as earning potential and overall business value Cloud communications are here to stay so leveraging their potential is key for any business involved in the sector. This webinar provides you with some background on the sector and explores the benefits of cloud based business models from a reseller or service provider perspective. Watch at your desk or from your mobile phone and get all the latest information on emerging areas of technology and thought leadership topics. UC Today are changing the traditional webinar to inform and educate in the most interesting way possible. Rate, review, share on YouTube and join the conversation on LinkedIn, Twitter and email. Presenter Patrick Watson with Rami Houbby, Vice President of Cloud Sales for EMEA and APAC at Mitel.

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Anthony Bartolo's Views on Tata Communications' supreme approach for UCaaS
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This video shares Anthony Bartolo, President of Mobility & Communication Services, views from Enterprise Connect 2015 on how Tata Communications has set the bar high for unified communications as a service UCaaS. With the increasing number of organizations turning to digital transformations, Tata Communications offers a reliable and advanced communication system to empower organizations to build a well-connected international communication system. If you're also one of those organizations looking to create an efficient globally connected communication system with enhanced collaborations between teams, Tata Communications is your solution! Tata Communications' comprehensive offerings are designed to equip you with all the tools needed to meet your organization's communication requirements while maintaining quality. Subscribe to our channel to get the latest updates: https://www.youtube.com/user/tatacomms Visit:https://www.tatacommunications.com/solutions/unified-communications/ for more information Subscribe to our channel to get the latest updates: https://www.youtube.com/user/tatacomms #unified communicationsWebinar #UnifiedCommunications

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G12 UCaaS+Teams Keeps Cars Clean and Acquisitions Fast for ICWG!
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Wonder how UCaaS +Teams can support your multi-site business? Listen to ICWG explain why they chose G12 UCaaS+Teams for nationwide migration and rollout at all locations! Learn how G12 Communications UCaaS service is rolled out for ICWG. With ongoing acquisitions a fast and seamless process for onboarding new sites was needed. Insert G12 with Microsoft Teams and a team that helps ICWG pull it all off every time! Book your meeting at https://calendly.com/g12com-rgarcia

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Contact Centers - UCaaS VS. CCaaS
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Mike Dance from Brookside helps try to reduce the confusion associated with today's contact center and cloud based unified communications (UCaaS) and contact center as a service (CCaaS) since they are really two different cloud based voice solutions. Learn more at www.BrooksideUS.com and contact MIke Dance at mdance@BrooksideUS.com.

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MiCloud Connect : An Easy-to-Use, End-to-End UCaaS solution
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On-Demand Webinar. MiCloud Connect : An Easy-to-Use, End-to-End UCaaS solution. By Theresa LArkin, Solutions Marketing Manager, Mitel.

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Polycom Full Training Video for Level365 UCaaS
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Level365 UCaaS New User Training Video for Polycom Phones

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CXDG_How the Intersection of UCaaS and CCaaS is Fueling the Total Experience
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Traditionally UCaaS and CCaaS companies have worked in siloes as many of the UC vendors started in the world of on premises. The drive to utilize both UCaaS and CCaaS cloud vendors has drastically increased and to even take it a step further – are fully integrated. Hear from UC Industry expert, Blair Pleasant, President and Principal Analyst at COMMfusion LLC and Five9 expert Beatrice Casanova as they have an open discussion with Five9 customers, Vibrant Credit Union utilizing Microsoft Teams and Linear Financial Technology utilizing Zoom Phone integrations.

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Traditional phone systems are not the future. Why UCaaS.
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Enable UCaaS Success with a Dynamic On-Boarding Process
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William Brister, Director at SkySwitch, discusses their goal of fostering independence among partners. Discover how SkySwitch aligns with individuals seeking to build successful businesses with long-term value. Stay tuned for empowering insights on onboarding and the significance of partnering with a company that respects your goals. 🚀🎥💼 #SkySwitch #EmpoweringPartners

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NICE & Packet Fusion Roundtable - The Growing Role of AI in UCaaS
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Check out our Info Gallery: https://www.packetfusion.com/info-gallery/ Read our blog: https://www.packetfusion.com/blog/ Follow us: https://www.facebook.com/packetfusion/ https://twitter.com/PacketFusion https://www.linkedin.com/company/packet-fusion/

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What You Need to Know About Unified Communications as a Service UCaaS
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Learn the benefits and challenges of cloud-based Unified-Communications-as-a-Service (UCaaS) from IPC, experts in UCaaS providers. Find out if migrating unified communications to the cloud is right for you and see the major points you’ll need to consider when developing a migration plan. If you have any questions about finding the best UCaaS provider, migrating to the cloud, or need any assistance with unified communications for your business, visit us at https://www.ipctech.com/

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Benefits of UCaaS: Why now is the time to make the switch - Tier4 Advisors Webinar
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Everyone and everything is using the cloud, including your employees and customers whether through email, text, instant messaging, or video conferencing. If you have a legacy on-premise system, you’re getting left behind. Learn from our expert panel about the key benefits of leveraging UCaaS: - Improved Customer experience - Cost Savings (CapEx vs OpEx) - Scalability & Reliability - Full Mobility & BYOD - Unifying Remote Workers (global accessibility) - Built-in D/R & B/C SUBJECT MATTER EXPERTS: *Bob Maute - SVP Channel Sales, North America - Evolve IP | rmaute@evolveip.net *Mike Kane - VP, Channel Sales - Dialpad | mkane@dialpad.com *Derrick Dike - Director of UCaaS - BCMOne | ddike@bcmone.com *Kelly Higgins - SVP, Solution Architecture - Tier4 Advisors | kelly@tier4advisors.com MODERATED BY: Jake Sherrill - Founder & Chairman - Tier4 Advisors | jake@tier4advisors.com

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Heavy Hitters - The ULTIMATES in UCaaS - Part II
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In Part II of this ULTIMATES in UCaaS edition of Heavy Hitters, Chris Shubert of CNSG talks with Darrell Royal from TPx, Cathryn Valladares from Nextiva, and Bob Maute from Evolve IP. Find out more about currents strategies, the state of handsets, and the best ways to overcome the difficulties of selling UCaaS. #UCAAS #AppSmart #CNSG #RelationshipsMatter #TPx #Nextiva #Evolve IP https://www.linkedin.com/in/chrisshubert/ https://www.linkedin.com/in/darrell-royal-2987289/ https://www.linkedin.com/in/cathryn-valladares-3b3a859/ https://www.linkedin.com/in/bobmaute/

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Brand your own UCaaS solution with SkySwitch
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MSPs, Telecom Agents, Interconnects, WISPs and VARS – Join this webinar to learn how you can make 60%-70% margins by reselling SkySwitch's UCaaS white-label platform. Gain an appreciation of why resellers are switching to SkySwitch to resell our hosted voice solution to their SMB customers. With SkySwitch it’s easy for resellers to brand our offering as your own and sell a next-generation cloud-based UCaaS offering. If you're a telecom reseller or agent, SkySwitch will empower you to add to your revenue base by branding your own modern UCaaS platform. We provide you with the competitive advantages required to succeed in today's unified communications marketplace by combining best-in-class customer support with an advanced trusted and tested cloud-based UCaaS platform, delivering feature-rich voice, video, text, and fax communications. What viewers will learn: • How you can make 60%-70% margins by reselling SkySwitch’s UCaaS white-label platform • The SkySwitch difference – Starting with a Channel-Only Sales Strategy & no "channel stealing" • Get an overview of the SkySwitch Product Portfolio • Onboarding & training program — the most thorough in the industry • Explore how resellers can access the first of its kind SkySwitch Store

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UCaaS and CPaaS - a new relationship with a ton of upside!
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During this on-demand webinar you will learn how: - You can compete directly with existing CPaaS offerings like Twilio and win - Be CPaaS enabled in 4 – 6 weeks - Why we generously revenue share with you - And much more

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Yeastar - Built for Growth: The Easiest MSP oriented UCaaS Platform
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The UCaaS market is booming yet competitive. As an MSP or a reseller, how can you stay ahead of the competition and secure your share of the billion-worth business? Well, Yeastar has you covered. Built with MSP in mind, Yeastar's UCaaS platform can simplify everything and make it look very easy for you, from service delivery and management. Also, this platform provides the latest technologies and features that can be a perfect supplement to your existing portfolio. Join Yeastar, the leading provider of Unified Communications solutions, and learn how its easiest MSP-oriented UCaaS platform is a growth driver. What attendees will learn: • Explore everything about the easiest MSP-oriented UCaaS platform • Grow your UCaaS business with Yeastar, the easiest way • Learn the real use case from your peer who made the right move • A live demonstration • Live Q&A session About Yeastar: Yeastar (www.yeastar.com/) is the world’s leading provider of Unified Communications solutions and Digital Workplace innovator. Founded in 2006, they have served 350,000 customers in more than 100 countries. Yeastar is awarded as 2022 Top Rated #UCaaS Customer Satisfaction Award for Recommend-To-A-Friend by Eastern Management Group (EMG).

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What is the UCaaS Multiplier Effect? - UC Today News
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UC Today’s David Dungay hosts Jay McBain, Principal Analyst - Channels, Partnerships & Ecosystems - Forrester In this session we discuss the following: 1) How has the Channel responded to the global pandemic in 2020? 2) What is the 'Multiplier Effect' and how can partners capture different parts of the UCaaS value chain 3) An update on the Channel M&A scene Hosted by David Dungay, Editor-in-Chief at UC Today News - Unified Communications, Collaboration & CX Tech News #UCaaS #Analyst #Channel Thanks for watching, if you'd like more like this, don't forget to SUBSCRIBE to our channel. You can also join in the conversation on our Twitter, LinkedIn and Facebook pages. For more Unified Communications, Collaboration & CX Tech News visit https://www.uctoday.com

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BCM One's Two-Pronged Approach to UCaaS
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UC Today's Tom Wright hosts Michael Hawkins, Director of Solutions Engineering & Product Marketing at BCM One. In this session we discuss the following: 1) The challenges businesses face when choosing the right UCaaS solution 2) BCM One's two flavours of UCaaS 3) How UCaaS should be integrated with other technologies like SD-WAN If you're looking for more information on this topic visit https://www.bcmone.com/ucaas/ Hosted by Tom Wright at UC Today News - Unified Communications & Collaboration Tech News #UCaaS #collaboration #HybridWork Thanks for watching, if you'd like more like this, don't forget to SUBSCRIBE to our channel. You can also join in the conversation on our Twitter, LinkedIn and Facebook pages. For more Unified Communications & Collaboration Tech News visit https://www.uctoday.com

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Zoom & Theta Lake - An overview of Compliance and Security in UCaaS
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Zoom is the premier leader in UCaaS innovation and solutions. As companies utilize all the features of Zoom advanced Compliance and Security have to be part of the solutions. Chat, Video, Voice, Files, Screen Shares are all parts of the solution that a lot of time needs to be recorded, archived, indexed and retrievable of regulation and governing requirements. Watch how Zoom and Theta Lake work seamlessly together to create a safe, secure, and complaint UCaaS platform. #Zoom #ThetaLake #Compliance #security Chapters 0:00 Introduction 1:24 Welcome Anthony Robinson 2:20 How do Zoom & Theta Lake work together 10:28 Zoom Native Compliance Feature Set 11:18 Zoom Compliance Admin Settings 13:40 Theta Lake Feature Demo 29:50 Theta Lake Review 32:14 Closing About Me... I am Patrick Kelley and welcome to my page Tattooed Nerd. Here we dive deep into this week in tech mainly concentrating on unified communications as a service. We also talk a lot of about hybrid workforce and what is ucaas? Our main focus will be on Zoom, but we touch on a lot of this in cloud collaboration, modern workplace, and cover UC today. As a technical yogi in the UCaaS space I try and share cool tips and tricks for connected communications, better virtual meetings, and the future of work. So hit the subscribe button to keep up to date on all things related to hybrid work! FYI....I am a full time employee of Zoom. I am not a spokesmen for Zoom and all the thoughts and content are my own.

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CPaas UCaas Landscapes Open Source Survey by Alan Quayle - RTC Conference 2019
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The State of UCaaS in 2019 (Unified Communications as a Service)
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Visit our website for more valuable resources: https://www.inflowcomm.com Strategy. Execution. Optimization. In that repeated sequence Inflow elevates your customer experience and makes you a disruptive force in your industry through your unified communications and contact center technologies. We provide this advantage for our 800+ customers; will you join us in obliterating mediocrity and guiding your organization bravely into the age of the customer?

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UCaaS Demo: Contact Center
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See Unified Communications as a Service (UCaaS) in action. This video will give you an inside look to the Contact Center feature and how your business may benefit from this application. Learn More: http://www.marconet.com UCaaS - Contact Center: https://www.marconet.com/blog/ucaas-demo-video-4-contact-center Request Information: https://bit.ly/375dFg6 Get in Touch: Facebook: https://www.facebook.com/marcoculture/ LinkedIn: https://www.linkedin.com/company/marco-technologies/ Twitter: https://twitter.com/MarcoTechnology Instagram: @marcocommunity

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Into the Cloud: Trends shaping the Contact Center Market – From UCaas to AI and More
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https://ribboncommunications.com

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Channel UCaaS Webinar
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The telecommunications market has shifted from on-premise to cloud-based technologies.  Mark Duckworth speaks to the shift and why it is important to make the transition now rather than later.

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UCaaS 101 - How to select your last ever phone system - JIVE
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Why are businesses moving, in droves, from their current phone systems to modern Cloud Unified Communication as a Service (UCaaS) solutions? If you haven’t already moved from your premise-based phone system to a Cloud UCaaS solution then this webinar should not be missed! In this webinar we share insight gained from us helping literally hundreds of businesses already move to a Cloud UCaaS solution. 1. What is UCaaS? - A UCaaS 101 2. What is driving the explosive growth within the Cloud UCaaS space? 3. What would the impacts/benefits be for your business moving to a Cloud UCaaS solution? 4. Who are the major players in the Cloud UCaaS space and how do their solutions differ? 5. How USAVD can help you evaluate your Cloud UCaaS solution provider options and ensure you achieve your Cloud UCaaS goals and initiatives? 6. A live demo of JIVE's UCaaS solution highlighting their easy to use Dial Plan Editor (for mapping out your call business's call flow) and GoToRoom integrated Room Video Conferencing solution from Dolby. Contact USA Voice and Data for assistance selecting the right Cloud UCaaS solution for your business.

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Google vs. UCaaS: At What Point is Google Not Good Enough?
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Unified Communications as a Service is becoming a popular way for SMBs to get the capabilities they need in a flexible, cost effective package. Google has a set of applications that are similar to those of a UCaaS deployment but are Google apps robust enough to fill the UCaaS shoes? UC Expert Phil Edholm from UCStrategies explains...

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Discover Pan-American opportunities with Enterprise-grade UCaaS and Cloud Connectivity
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How Different Industries are Using UCaaS
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Learn how different industries benefit from using Unified Communications as a Service. We dive into detail on how retail, hospitality, healthcare, financial services, real estate, and marketing are benefiting from UCaaS solutions. These sectors are being transformed with the power of UCaaS so they can complete day-to-day tasks more efficiently. Timeline: 00:00 Introduction 00:12 Retail 01:32 Hospitality 02:31 Healthcare 03:13 Financial Services 04:37 Real Estate 04:56 Marketing

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Episode 11 - Jamaal Savwoir: How to Differentiate UCaaS Offers
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Assessing UCaaS solutions, identifying the differentiators, and understanding the benefits of this critical communications technology. In Episode 11 of "AVANT Technology Insights with Ken Presti," Jamaal Savwoir, Director of Sales Engineering at 8x8, helps enterprise decision-makers successfully make the call.

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8x8 and Nuvola Bringing UCaaS and CCaaS to Your Customers Now!
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Join Nuvola and 8x8 for the first of a series of webinars introducing the Gartner Award-winning cloud-based solutions from the hugely successful global provider of Voice over IP Products. Learn about the superior solutions that are 8x8, that include; cloud-based voice, video, mobile, contact centre and unified communications for organisations of all sizes, all on one platform. Find out about the extraordinary 8x8 Wholesale Partner Programme and the benefits and promotions that are on offer from this leading worldwide vendor.

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AltaWorx: White Label UCaaS with Catapult
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Here at Altaworx, we know that business equity matters. This is why we strive to help build our client's equity by offering them our Catapult White Label UCaaS Ecosystem. Often, we find that an organization that chooses to ignore the taxation and regulatory compliance requirements on its products and services will reduce the equity value of its business. Our Catapult Ecosystem is designed to help build and protect the business and its equity by providing a system that collects and files the correct taxes when billing customers for UCaaS. Do you have all the tools you need to grow the equity value of your business? Launch over the barriers of telecom billing and grow your business’ equity value with Altaworx White Label UCaaS with Catapult. Altaworx White-Label UCaaS with Catapult benefits: Complete white-label product portfolio User-friendly, white label billing Customized billing portal Automated recurring billing Complete compliance and taxation coverage Margin- controlling resources Company value-building tools

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Learn How to Earn Up to 50%+ Agent Residual on Every SIP & UCaaS deal with Peerless Network
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From SIP trunking to UCaaS and much more, Peerless Network designs voice products and services that drive the highest quality of service, ease of implementation and best-in-market commissions for its agents. Now, Peerless Network is unveiling its new offering “Peerless Maximizer” - a portal that enables agents to set their own pricing and maximize their commissions. The Peerless Network team is leading a webinar on Wednesday, Sept. 16 at 1:00 PM ET, to show how agents can earn up to 50%+ Residual on every SIP & UCaaS deal with Peerless Network. SUBSCRIBE to JaymieScottoTV for the latest Telecom News: https://www.youtube.com/JaymieScottoTV HOMEPAGE: http://www.jsa.net LIKE JaymieScottoTV on FACEBOOK: https://www.facebook.com/JaymieScottoandAssociates FOLLOW JaymieScottoTV on TWITTER: https://twitter.com/jsatv

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Security as a Service - The crucial hidden factor in your CCaaS and UCaaS selection process.
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These days, data breaches are in the news on a weekly basis. They’re becoming more and more frequent, and they impact all types of organizations, big or small. You need security to protect your data, which means that it is critical that you select a provider that will deliver best-in-class security. But first, you have to know what Security as a Service is and how it can save you millions. Watch this special webinar to learn the ins and outs Security as a Service. Join Vertical's Kevin Butler, VP of Marketing and Product, to learn: The actual cost and risk of a data breach. The definition of Security as a Service. How to evaluate your UCaaS/CCaaS vendor's security offering. Crucial steps to verifying your UCaaS/CCaaS vendor's Security as a Service program.

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