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DOMAIN EXPERT ENGAGEMENTS

Number of executives repeatedly engaged by snail & email outreach*

POOL + OUTREACH

36182

Interactions with Platform & by Email *

INTERACTIONS

2895

Unique # Participated *

PARTICIPANTS

724

Responses Validated *

VALIDATIONS

60

* Platform engagements are dynamic. Stats are published quarterly.


  •  CODE

  •  PAGES

  •  DATE

  •  PRICE

    $

  •  DATA EXHIBITS

    125


TABLE OF CONTENTS


   Pages :    | $

   Study Reliability and Reporting Limitations.....I-1  
   Disclaimers.....I-2
Data Interpretation & Reporting Level.....I-2
  
   Quantitative Techniques & Analytics.....I-3
Product Definitions and Scope of Study.....I-3
  
   BPM: A Tool for Efficient Process Management.....II-1
Recession and the BPM Market.....II-1
1$100
   Automation: Strategy to Ride through Tough Times.....II-2
Factors Influencing Growth in the BPM Market.....II-2
2$125
   Cloud Computing to Fuel Growth.....II-4
Growing Demand for BPM Software Tools.....II-4
1$100
   Common Tools in Use.....II-5
BPM Infrastructure Market – An Overview.....II-5
1$100
   Factors Affecting Growth in BPM Infrastructure Market.....II-6
Commercial BPM Market.....II-6
1$100
   Focus on ‘Simplified’ BPM.....II-7
BPM Aids in Implementation of Automated Processes.....II-7
BPM Seamlessly Unites Enterprise.....II-7
Alignment of IT with BPM.....II-7
1$100
   New Technologies: Potential for Growth.....II-8
Adoption of Dynamic BPM.....II-8
Composition: The Preferred Alternative to Code Writing.....II-8
1$100
   Convergence Between BPM and Mature Technologies.....II-9
Greater Multi-Enterprise Integration.....II-9
Graphic Process Modeling Finds Favor Over Textual Model.....II-9
Other Emerging Trends.....II-9
Customer-Centric Strategies Drive Process Changes.....II-9
1$100
   Enterprise 2.0 – The New BPM Version.....II-10
Emergence of the SaaS Model.....II-10
Increased Transparency & Ease of Use.....II-10
1$100
   Increased Collaboration.....II-11
Easy Integration & Rapid Implementation.....II-11
Reduced Capital Expenditure & Risk.....II-11
Greater Consumer Satisfaction.....II-11
SOA and BPM: Solutions for Enhancing Process Efficiency.....II-11
1$100
   Human-Centric BPM: Potential for Growth.....II-121$100
   BPM Complements Business Activity Monitoring.....II-131$100
   The Leading Market Players.....II-14
Vendor Classification by Functionality.....II-14
Competition Intensifies Between Pure Play and Large Vendors.....II-14
1$100
   Business Process Engine Market.....II-15
Table 1: Leading Players in the Global Business Process Engine License, Maintenance and Services Market (2010): Percentage Share Breakdown of Revenues for IBM, Oracle, Adobe, Software AG, Microsoft, Pegasystems, TIBCO and Others (includes corresponding Graph/Chart).....II-15
BPM Automated Process Market.....II-15
1$350
   Table 2: Leading Players in the Worldwide Business Process Automation License, Maintenance and Services Market (2010): Percentage Share Breakdown of Revenues for IBM, Oracle, Software AG, TIBCO and Others (includes corresponding Graph/Chart).....II-16
Business Process Change Building CRM Market.....II-16
Table 3: Leading Players in the Global Business Process Change Building CRM Market (2010): Percentage Share Breakdown of License, Maintenance and Services Revenues for Pegasystems, IBM Global Services, Accenture, and Others (includes corresponding Graph/Chart).....II-16
BPM Document Automated Process Market.....II-16
1$350
   Table 4: Leading Players in the Worldwide Business Management Document Management License, Maintenance and Services Market (2010): Percentage Share Breakdown of Revenues for Adobe, Microsoft, and Others (includes corresponding Graph/Chart).....II-171$350
   Business Process Management: A Conceptual Definition.....II-18
The Need for BPM.....II-18
BPM Characteristics.....II-18
1$100
   Historical Perspective.....II-19
Evolution of Commercial BPM.....II-19
1$100
   BPM Life Cycle.....II-20
Design Phase.....II-20
Modeling Phase.....II-20
Execution Phase.....II-20
1$100
   Monitoring Phase.....II-21
Optimization Phase.....II-21
Business Activity Monitoring (BAM).....II-21
1$100
   BPM Software and Solutions.....II-22
Requirements of BPM Software.....II-22
1$100
   BPM Suite (BPMS).....II-231$100
   Components of BPMS.....II-241$100
   BPM Suite Functionality.....II-251$100
   Business Process Flexibility.....II-261$100
   Business Process Management Services.....II-27
BPM Standards: An Insight.....II-27
1$100
   Business Process Management Notation (BPMN).....II-28
Business Process Execution Language (BPEL).....II-28
Advantages of Employing BPM.....II-28
Business Benefits.....II-28
Decreased Costs.....II-28
Increased Revenues.....II-28
1$100
   Simplified Installation.....II-29
Improved Agility.....II-29
Transparency.....II-29
Process Refinement.....II-29
Centralization of Data.....II-29
Less Training.....II-29
Simpler Upgrades.....II-29
Challenges Faced in BPM adoption.....II-29
1$100
   BPMS - The New Obligation for Every Industry.....II-30
BPM Role in Select Industry Verticals.....II-30
1$100
   BPM Applications in Various Sectors.....II-31
BPM End-Use Segment Analysis.....II-31
1$100
   Table 5: Global BPM Market (2010): Percentage Share Breakdown of Revenues by End-Use Segment for Banking, Financial Services, Manufacturing, Telecommunications, Insurance, Retail, and Others (includes corresponding Graph/Chart).....II-32
BPM Software in Banking Sector.....II-32
BPM Software in Government Sector.....II-32
1$350
   BPM in the Pharmaceuticals Industry.....II-331$100
   ViryaNet and Intalio to Unveil Mobile Workforce Management™.....II-34
BonitaSoft Launches Bonita Open Solution 5.3.....II-34
IBM Launches Blueworks Live.....II-34
Questetra Introduces Version 7 of BPM SaaS Suite.....II-34
1$100
   Progress Software Launches Progress® OpenEdge® BPM.....II-35
Oracle Introduces Oracle BPM Suite 11g.....II-35
Alfresco Software Introduces Activiti BPM technology.....II-35
Progress Software Launches Progress® Responsive Process Management Suite.....II-35
Software AG Launches Communication Enabled BPM Solution.....II-35
1$100
   Global 360 Introduces analystView 3.0.....II-36
Virtusa Introduces Business Process Competency Center.....II-36
Smart Online Launches OneBiz 1.1.....II-36
1$100
   Pegasystems Releases Customer Process Manager™ Software.....II-37
Pegasystems Releases SmartPaaS™ Platform-as-a-Service.....II-37
Newgen Software Technologies Introduces OmniFlow Version 8.0.....II-37
1$100
   Intalio Launches Intalio|BPM 6.0.....II-38
Lombardi Introduces Teamworks 7.....II-38
1$100
   Callidus Software Launches BPM Solution for Incentive Management.....II-39
Appian Unveils the Appian 6 BPM Suite.....II-39
Fujitsu Releases Interstage BPM Version 11.....II-39
1$100
   Vitria Upgrades BPM Suite with Cloud Computing.....II-40
Global 360 Announces BPM Integration with Microsoft BizTalk Server 2009.....II-40
Global 360 Introduces viewPoint™ Persona-Based BPM Solution.....II-40
1$100
   Intalio Introduces Intalio|On Demand Open Source BPM System.....II-41
Oracle Rolls Out Oracle® BPM Suite.....II-41
Vitria Introduces the M3O Web 2.0 BPM Suite.....II-41
Savvion Unveils Savvion Banking Foundation.....II-41
1$100
   Fujitsu Rolls Out Interstage® Business Process Manager Version 10.....II-42
IBM Launches New Range of BPM Services and Software.....II-42
Progress Software Launches Progress Actional 7.1 SOA Management Product Line.....II-42
1$100
   QPR Software Launches QPR 8.....II-43
Oracle Unveils Oracle Business Process Management 10g Release 3.....II-43
Savvion Introduces Savvion BusinessManager 7.5.....II-43
1$100
   Pegasystems Unveils Business Process Management Platform-as-a-Service.....II-44
CSB-System Unveils Updated Version of BPM Software.....II-44
Amadeus International Rolls Out eQCM[R] Version 7.3.....II-44
BEA Unveils BPM Assessment Tool.....II-44
1$100
   ARINC Managed Services Launches Business Process Management Tools for Airports.....II-451$100
   Progress Software Purchases Savvion.....II-46
IBM Acquires Lombardi.....II-46
Invensys Acquires Skelta Software.....II-46
Accenture Takes Over Knowledge Rules.....II-46
1$100
   Invensys Skelta Enters into a Strategic Partnership with ZILLIONe.....II-47
TCS Inks an Agreement with Pegasystems.....II-47
Larsen & Toubro Infotech Enters into Strategic Agreement with IBM.....II-47
Northrop Grumman Obtains Business Contract from Texas Local Government.....II-47
1$100
   Wipro Collaborates with Pegasystems.....II-48
Metastorm Extends Asian Operations.....II-48
IBM Acquires ILOG.....II-48
MphasiS Takes Over AIG Systems Solutions.....II-48
1$100
   IBM Acquires SPSS.....II-49
Liaison Technologies Takes Over First Thought Consulting.....II-49
inubit Partners with Cavendish to Expand BPM Suite Market.....II-49
1$100
   Accenture and Banco Santander Ink Agreement.....II-50
HCL Technologies Signs Strategic Deal with Savvion.....II-50
1$100
   eXo Platform Collaborates with BonitaSoft.....II-51
Metastorm Selects Formscan.....II-51
Cordys Inks Agreement with Powel.....II-51
Aufait Technologies and Intalio Enter into Strategic Partnership.....II-51
1$100
   PNMsoft and Microsoft Collaborate.....II-52
RvaluE Enters into Strategic Partnership with Newgen Software Technologies.....II-52
EFG Financial Products Chooses Appian Enterprise.....II-52
1$100
   Singularity Partners with MphasiS.....II-53
Verizon Communications and BuilderMT Sign Agreement.....II-53
MetaPower International Bags Purchase Order.....II-53
Aviva Chooses Lombardi.....II-53
1$100
   SSH Selects Appian Enterprise BPM Suite.....II-54
MetaPower Secures Australian Patent for UCoDA BPM Technology.....II-54
Global 360 Aligns Teams Up with KnowledgeLake.....II-54
1$100
   Ascentn Adopts New Company Name.....II-551$100
   Emtec Takes Over eBusiness Applications Solutions and Aveeva.....II-56
Village EDOCS Acquires Decision Management Company.....II-56
Inspire Technologies Acquires GFT inboxx's BPM products.....II-56
1$100
   Red Hat Takes Over Amentra and JBoss.....II-57
EDM Group Acquires Business Designs.....II-57
Situs Acquires Snapwire.....II-57
Idhasoft Takes Over Enterpulse.....II-57
SAP Ventures Acquires Minority Stake in Newgen Software Technologies.....II-57
1$100
   Open Text Takes Over Spicer Corporation’s Division.....II-58
Anone® Enters into Partnership with Appian.....II-58
Tibco Software Enters into Partnership with OpenSpan.....II-58
1$100
   JNetDirect Enters into Partnership with Macronetics.....II-59
BuilderMT Establishes Incendio Technology Division.....II-59
Pegasystems to Establish New Facility in Hyderabad.....II-59
Consulting Net Enters into Partnership with Alero Technology.....II-59
1$100
   Intalio Partners with Alfresco and Integrates BPM with ECM.....II-60
Intalio and IT Frontier Create Japanese Community Site.....II-60
Intalio and Informatica Sign OEM Agreement.....II-60
Skelta Software Selects Al Reyami Technologies.....II-60
1$100
   ADP Streamline Installs Metastorm Software.....II-61
Network Rail Opts for Metastorm Software for Automation of Processes.....II-61
City of Richmond Installs Metastorm BPM®.....II-61
Addleshaw Goddard Selects Metastorm BPM.....II-61
1$100
   ING Life Korea Deploys TIBCO SOA Software Solutions.....II-62
STA Opts for Vitria Technology to Solve Business Process Exceptions.....II-62
QinetiQ Takes Over ITS.....II-62
Metastorm Takes Over Process Competence.....II-62
1$100
   Software AG Acquires WebMethods.....II-631$100
   Adobe Systems Incorporated (US).....II-64
Appian Corporation (US).....II-64
Fujitsu America, Inc. (US).....II-64
1$100
   Global 360, Inc. (US).....II-65
Hewlett Packard Development Company (US).....II-65
IBM Global Services (US).....II-65
1$100
   Intalio, Inc. (US).....II-66
Metastorm, Inc. (US).....II-66
Microgen plc (UK).....II-66
1$100
   Microsoft Corporation (US).....II-67
Oracle Corporation (US).....II-67
Pegasystems, Inc. (US).....II-67
1$100
   Progress Software Corporation (US).....II-68
Red Hat, Inc. (US).....II-68
SAP AG (Germany).....II-68
1$100
   Software AG (Germany).....II-69
TIBCO Software, Inc. (US).....II-69
1$100
   Vitria Technology, Inc. (US).....II-701$100
   Table 6: World Recent Past, Current & Future Analysis for Business Process Management by Geographic Region - US, Canada, Europe, Asia-Pacific and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2009 through 2017 (includes corresponding Graph/Chart).....II-711$350
   Table 7: World Historic Review for Business Process Management by Geographic Region - US, Europe, Asia-Pacific and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2003 through 2008 (includes corresponding Graph/Chart).....II-721$350
   Table 8: World 15-Year Perspective for Business Process Management by Geographic Region - Percentage Breakdown of Value Sales for North America, Europe, Asia-Pacific and Rest of World Markets for Years 2003, 2011 & 2017 (includes corresponding Graph/Chart).....II-731$350
   Market Analytics.....III-1
Table 9: US Recent Past, Current & Future Analysis for Business Process Management Analyzed with Annual Sales Figures in US$ Million for Years 2009 through 2017 (includes corresponding Graph/Chart).....III-1
1$200
   Table 10: US Historic Review for Business Process Management Analyzed with Annual Sales Figures in US$ Million for Years 2003 through 2008 (includes corresponding Graph/Chart).....III-21$200
   Market Analytics.....III-3
Table 11: Canadian Recent Past, Current & Future Analysis for Business Process Management Analyzed with Annual Sales Figures in US$ Million for Years 2009 through 2017 (includes corresponding Graph/Chart).....III-3
1$200
   Table 12: Canadian Historic Review for Business Process Management Analyzed with Annual Sales Figures in US$ Million for Years 2003 through 2008 (includes corresponding Graph/Chart).....III-41$200
   Market Analytics.....III-5
Table 13: European Recent Past, Current & Future Analysis for Business Process Management by Geographic Region - France, Germany, UK, and Rest of Europe Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2009 through 2017 (includes corresponding Graph/Chart).....III-5
1$200
   Table 14: European Historic Review for Business Process Management by Geographic Region - France, Germany, UK, and Rest of Europe Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2003 through 2008 (includes corresponding Graph/Chart).....III-61$200
   Table 15: European 15-Year Perspective for Business Process Management by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, UK, and Rest of Europe Markets for Years 2003, 2011 & 2017 (includes corresponding Graph/Chart).....III-71$200
   A. Market Analysis.....III-8
Outlook.....III-8
India.....III-8
1$75
   B. Market Analytics.....III-9
Table 16: Asia-Pacific Recent Past, Current & Future Analysis for Business Process Management Analyzed with Annual Sales Figures in US$ Million for Years 2009 through 2017 (includes corresponding Graph/Chart).....III-9
1$200
   Table 17: Asia-Pacific Historic Review for Business Process Management Analyzed with Annual Sales Figures in US$ Million for Years 2003 through 2008 (includes corresponding Graph/Chart).....III-101$200
   Market Analytics.....III-11
Table 18: Rest of World Recent Past, Current & Future Analysis for Business Process Management Analyzed with Annual Sales Figures in US$ Million for Years 2009 through 2017 (includes corresponding Graph/Chart).....III-11
1$200
   Table 19: Rest of World Historic Review for Business Process Management Analyzed with Annual Sales Figures in US$ Million for Years 2003 through 2008 (includes corresponding Graph/Chart).....III-121$200
    
 
 


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