Investments in IT & Network Infrastructure Development Drive the Global Systems Integration Services Market

The global market for Systems Integration Services is projected to reach US$388.9 billion by 2022, driven by increasing investments in the development of IT and network infrastructure and growing need for integration in heterogeneous IT environment.

Systems integration is defined as a process of unifying various computing system components including software, hardware, and IT services into a single system to ensure smooth functioning of all the components together. In information technology, systems integration can be defined as a process used to link together various software applications and computing systems to make the components function as a single system. With rising levels of business process complexity led by growing sophistication of enterprise networks and increasing volumes of data to be managed, companies are increasingly adopting advanced systems integration technology for improved efficiency and productivity with reduced costs. Systems integration has traditionally been used in the IT sector to bridge the gap between hardware and software. In the IT sector, computing devices and systems use different protocols, coding standards, and databases, resulting in decentralized, multiple, complex, distinctive, and heterogeneous distributed system infrastructure, thereby creating the need for systems integration. Globalization, digitization, and decentralization of businesses continue to force organizations to adopt distributed IT solutions. This scenario is bringing systems integration into the spotlight as a cost-effective solution for IT infrastructure and application software that helps in IT infrastructure management, maintenance of data integrity, and data redundancy reduction, thereby helping enhance organizational efficiency and productivity.

Increasing investments in automation solutions, continued advancements in virtual technologies, and the emergence of cloud computing and big data analytics, are benefiting growth in the systems integration market. Rising significance of Systems Integration as a Service (SIaaS) and the growing demand for cloud-based systems integration services are also driving growth in the market. The trend towards Internet of Things (IoT) is pushing enterprises to upgrade their obsolete and legacy control & automation systems, thereby driving the adoption of systems integration. In the coming years, growth will be led by increased corporate efforts directed at application consolidation, optimization and rationalization. The need to connect and synchronize applications to help them communicate and collaboratively function in a converged environment will drive growth for integration services. In addition, factors such as IT fragmentation, the need to remain agile and adaptive, to overthrow inflexibilities arising out of a disintegrated IT ecosystem, will push businesses to adopt a wide range of integration practices, policies, platforms, prototypes, and processes.


Europe represents the largest market worldwide, followed by the United States. Asia-Pacific ranks as the fastest growing market with a CAGR of 13.9% over the analysis period, led by factors such as strong growth in developing Asian countries such as China and India, strong presence of leading players, and globalization and decentralization of businesses.

Major players in the market include Accenture Plc, Amdocs Inc., Atos SE, Capgemini Group, CGI Group Inc., Cognizant Technology Solutions Corporation, DXC Technology Co., Fujitsu Limited, Hitachi Ltd., IBM Corporation, Indra Sistemas S.A., Infosys Ltd., Micro Focus International plc, Microsoft Corporation, NEC Corporation, Northrop Grumman Corporation, Oracle Corporation, SAP SE, Science Applications International Corporation (SAIC), SmartBear Software Inc., Tata Consultancy Services Limited (TCS), Tech Mahindra Limited, TestPlant Limited, Tricentis GmbH, T-Systems International GmbH, UST Global and Wipro Limited among others.

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