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SPEECH TECHNOLOGY - A GLOBAL STRATEGIC BUSINESS REPORT   

Research Abstract

This report analyzes the worldwide markets for Speech Technology in US$ Million by the following Product Segments: Automatic Speech Recognition, Text-to-Speech, and Speaker Verification. The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, and Rest of World. Annual estimates and forecasts are provided for the period 2007 through 2015. Also, a seven-year historic analysis is provided for these markets. The report profiles 211 companies including many key and niche players such as Acapela Group, Applied Voice & Speech Technologies, Inc., Convergys Corp., Fonix Speech, Inc., Genesta Partnership, Genesys Telecommunications Laboratories, Inc., HomeSeer Technologies, LLC, IBM Voice Systems, iVoice Technology, Inc., Intel Corporation, Intervoice, Inc., Microsoft Speech Technologies, Nortel Networks Corporation, Novauris, LLC, Nuance Communications, Inc., Sensory, Inc., Speech + Mobility, Syntellect, Telephonetics VIP Ltd., Telisma, Vocollect,Inc., Voxify, Inc., Voxware, Inc., and Wizzard Software Corporation. Market data and analytics are derived from primary and secondary research. Company profiles are mostly extracted from URL research and reported select online sources.

Code : MCP-1414
Price : $4500
Companies : 211
Pages : 812
Date : January 2011
Market Data Tables : 36

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 TABLE OF CONTENTS

  SPEECH TECHNOLOGY (Complete Report) Pages : 812   | $4500
 
  1. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS.....I-14 $295  
   Study Reliability and Reporting Limitations.....I-1  
   Disclaimers.....I-2  
   Data Interpretation & Reporting Level.....I-3
Quantitative Techniques & Analytics.....I-3
Product Definitions and Scope of Study.....I-3
Automatic Speech Recognition.....I-3
  
   Text-to-Speech.....I-4
Speaker Verification.....I-4
  
  2. INDUSTRY OVERVIEW.....II-524 $2450  
   Progress of Speech Technology.....II-51$100
   Emergence of Standards Contributes to the Automated Speech Recognition Market.....II-6
Value Chain of Voice Business.....II-6
1$100
   Factors Leading to Increase in Adoption of Speech Technology...II-7
Table 1: Cost Comparison of Customer Calls Handled by A Single Call Service Agent and a Speech Enabled IVR System: Breakdown of Number of Calls, Call Cost per Year & Average Call Cost...II-7

Table 2: Payback Period Analysis for a 72-Port Speech-Enabled IVR System...II-7
Current Market Scenario...II-7
Market for Speech Technology Remains Buoyant Despite Recession...II-7
1$350
   A Closer Look at Growth Factors in a Recessionary Climate.....II-81$100
   Rising Preference of Advanced Hosted Speech Services Over Premise-based
  Infrastructure.....II-9
Outlook.....II-9
Speech Recognition Systems: A Prelude.....II-9
1$100
   Applications.....II-10
Fast Paced Adoption of SR Systems at Contact Centers Drives Growth.....II-10
1$100
   Biometric Technologies Industry.....II-11
What is Biometrics?.....II-11
Advantages of Biometrics Technology.....II-11
1$100
   Types of Technologies.....II-12
Table 3: World Market for Biometrics (2010): Percentage Breakdown of Dollar Sales by Product Segment/ Technology (includes corresponding Graph/Chart).....II-12
1$350
   Table 4: World Market for Biometrics (2010): Percentage Breakdown of Dollar Sales by Geographic Markets (includes corresponding Graph/Chart).....II-13
Biometrics Offers Lucrative Opportunities for Voice Recognition Systems.....II-13
Increasing Security Threats Drive Voice Verification Biometrics Market.....II-13
Developments in Speech Technology.....II-13
Speech Technology and Telecommunications.....II-13
1$350
   Mobile Phones: The Next Frontier for Speech Recognition Systems.....II-141$100
   Embedded Speech – Pros and Cons.....II-15
Network-based Speech Recognition Solutions.....II-15
Speech Technology for Mobile Internet Applications.....II-15
1$100
   Use of Speech Technology in Next Generation Networks.....II-16
Speech and Language Technology in Military Applications.....II-16
Key Technologies.....II-16
Speech Processing.....II-16
1$100
   Language Processing.....II-17
Speech Technology in Directory Assistance.....II-17
1$100
   Influence of Speech Technology on Economic Development.....II-18
Speech Technology Deployment to Address Illiteracy.....II-18
Speech Technology In Call Centers.....II-18
1$100
   Table 5: World Market for Interactive Voice Response (IVR) Systems by Geographic Region – Percentage Breakdown of Revenues for US, Canada, Europe and Rest of World for the Year 2010 (includes corresponding Graph/Chart).....II-19

Table 6: North American Market for Interactive Voice Recognition (IVR) Systems (2007): Percentage Share Breakdown of Revenues by Technology.....II-19
Speech Technology in Other Applications.....II-19
1$350
   Speech Technology Industry – Competitive Landscape.....II-20
A Review of Competition in Key Sectors.....II-20
Speech Engine.....II-20
Analytics.....II-20
Self-Service Suite.....II-20
1$100
   Speech Security.....II-21
Professional Services.....II-21
Key Market Trends.....II-21
Rapid Growth in VoIP Driving Speech Recognition Technology.....II-21
Telematics & Car Infotainment: A Boon for the SR Technology Market.....II-21
1$100
   Speech-based Searching Gaining Pace.....II-221$100
   Speech-Enabled Self-Service Solutions Have Healthcare Providers Up by the
  Ears.....II-23
Audio Mining for Searching Online Audio and Video Content.....II-23
Growing Popularity of SR Triggers Innovations in Voice-Interface Devices.....II-23
1$100
   Speech Recognition-enabled Self-Service Technology Growing Significantly.....II-24
Speech Analytics Gaining Wide Acceptance.....II-24
Speech Analytics – A Rapidly Growing Technology in Call Centers.....II-24
1$100
   SALT Vs VoiceXML.....II-251$100
   Open Standards: A Key Architectural Requisite.....II-261$100
   Speech Technology: Usable Interface for Small Handheld Devices.....II-27
Natural Language Understanding.....II-27
Applications.....II-27
2$200
  3. PRODUCT OVERVIEW.....II-2950 $2950  
   History of Speech Technology.....II-291$100
   Landmarks in the Advancement of Speech Recognition Technology.....II-30
Speech Technology.....II-30
Advantages of Speech Technology.....II-30
Cost Savings.....II-30
1$100
   Improvement in Call Completion Rates.....II-31
Delivery of Value-Added Content to Users.....II-31
Higher Customer Satisfaction.....II-31
Reduction in Agent Turnover Rate.....II-31
Other Speech Technology Advantages – In Brief.....II-31
1$100
   Ideal Functions and Operations for Speech Technology.....II-321$100
   Applications of Speech Technology in Various Industries.....II-33
Speech Technology Gaining Importance in Automotive Industry.....II-33
1$100
   Growing Adoption of SR Technology in “In-Vehicle Systems”.....II-341$100
   Demographic Trends & Findings.....II-35
Technology Challenges to Reckon With .....II-35
Increasing Use of Speech Recognition in Banking Industry.....II-35
1$100
   Speech Recognition in the SOHO Market.....II-36
Connected Media: Use of Speech Recognition.....II-36
1$100
   Application of Speech Technology in the Healthcare Industry.....II-371$100
   Radiology Department & Point-of-Care: Potentially Strong Application Areas.....II-38
Speech Recognition in Electronic Medical Records (EMR) – On a Resurgence
  Path.....II-38
1$100
   Integration of Speech Technology in Warehouse Management.....II-39
How Speech Technology Operates in the Distribution Center.....II-39
1$100
   Advantages of Speech Technology in the Distribution Center.....II-40
Automatic Speech Recognition.....II-40
1$100
   Definition and Scope of Speech Recognition Technology.....II-411$100
   Process Description of Speech Recognition.....II-422$200
   Large Vocabulary Continuous Speech Recognition Systems.....II-44
Profitability of Speech Recognition Technology.....II-44
1$100
   Speech-Recognition – Potential Applications.....II-45
Types of Automatic Speech Recognition.....II-45
Discrete Word Recognition.....II-45
1$100
   Continuous Word Recognition.....II-46
Word Spotting.....II-46
Phoneme Recognition.....II-46
Natural Language – Grammar Based Recognition.....II-46
1$100
   Advantages and Disadvantages of Speech Recognition Software.....II-471$100
   Shift of Speech Recognition to Hardware.....II-48
Prospective Speech Recognition Applications.....II-48
Document Editing.....II-48
1$100
   Data Entry.....II-49
Edutainment and Games.....II-49
Principal Applications of Speech Recognition Technology by Sector.....II-49
1$100
   Different Varieties of Speech Recognition Technology Solutions.....II-50
Speaker-Independent Technology.....II-50
Speaker-Dependent Technology.....II-50
1$100
   Isolated Speech Recognition Systems.....II-51
Connected Speech Recognition Systems.....II-51
Continuous Speech Recognition Systems.....II-51
Speaker Verification Technologies.....II-51
1$100
   Methods of Speaker Verification.....II-52
Text-Dependent Speaker Verification Methods.....II-52
Hidden Markov Modeling (HMW).....II-52
Dynamic Time Warping (DTW).....II-52
Text-Independent Speaker Verification Methods.....II-52
VQ-Based Method.....II-52
1$100
   Multivariate Auto-Regression (MAR).....II-53
Average-Spectrum-Based Method.....II-53
Drawbacks of Speaker Verification System.....II-53
Text-to-Speech or Speech Synthesis.....II-53
Process Description of Speech Synthesis.....II-53
1$100
   Visual Text-to-Speech.....II-54
Prospective Text-to-Speech Applications.....II-54
1$100
   Edutainment and Games.....II-55
Digitized Voice Against Text-to-Speech Technology.....II-55
Distributed Speech Recognition System.....II-55
2$200
   Distributed Speech Recognition Services.....II-57
Speech-based Logistic Systems.....II-57
Natural Language Speech Recognition.....II-57
1$100
   Design, Development, and Implementation of NLSR Applications.....II-58
Preliminary Collection of Data.....II-58
Transcription of Data.....II-58
Describing Key Reasons for Customer Calls.....II-58
Tagging.....II-58
System Training.....II-58
1$100
   Implementation.....II-59
Wireless Application Protocol.....II-59
Voice Over Internet Protocol.....II-59
ASR/NL Vs Interactive Voice Response.....II-59
1$100
   Voice Portal.....II-601$100
   Providers of Voice Portals.....II-61
Start-up Voice Portal Companies.....II-61
Web Portals.....II-61
Providers of Network Services.....II-61
1$100
   Speech Technology in Voice Portals.....II-62
Automatic Speech Recognition.....II-62
Text-to-Speech.....II-62
VoiceXML.....II-62
1$100
   Latest Tools.....II-63
Interactive Voice Response.....II-63
1$100
   Phonetic Speech Recognition.....II-64
Integration of Speech Recognition in IVR Systems.....II-64
1$100
   Attributes of Advanced Speech Solutions for IVRs.....II-651$100
   Advantages of IVR for Customer Service.....II-66
Advantages of IVR for Management.....II-66
VoiceXML.....II-66
1$100
   VoiceXML Vs IVR.....II-672$200
   World Wide Web Consortium’s Proposed Recommendation is VoiceXML 2.0.....II-69
VoiceXML 2.0.....II-69
1$100
   Speech Application Language Tags.....II-70
V-Commerce.....II-70
1$100
   Voice/Data Convergence.....II-71
Emotion Recognition.....II-71
1$100
   Assistive Technology.....II-72
Screen Readers.....II-72
Speech Recognition Software.....II-72
Talking Web Browsers.....II-72
Types of Assistive Technology Products.....II-72
1$100
   Voice Browsers.....II-731$100
   Centrex.....II-74
IP Centrex = Packet + Centrex.....II-74
Advantages of IP Centrex.....II-74
1$100
   Customer Gateway.....II-75
Signaling Gateway Market.....II-75
1$100
   LAN Phones and IP Phones.....II-76
Firmphones and Softphones.....II-76
Voice Activated Dialing.....II-76
1$100
   Intelligent Voice Operating System.....II-77
Enhanced Call Routing.....II-77
1$100
   Softswitches.....II-78
Softswitches Allow IP/Voice Services.....II-78
1$100
  4. PRODUCT INNOVATIONS/INTRODUCTIONS.....II-7934 $1995  
   Loquendo Introduces Loquendo Text to Speech.....II-79
Loquendo Introduces TTS Speech Engine in Arabic.....II-79
Creaceed Introduces iOS4 Speech Recognition SDK.....II-79
1$100
   Samsung Plans to Introduce E60 e-reader.....II-80
IBM Unveils VOCA Service.....II-80
Nuance to Launch Medical Mobile Solutions for Health Care Industry.....II-80
Promptu Systems Rolls Out ShoutOUT Speech Recognition.....II-80
1$100
   nVoq Unveils SayIt.....II-81
Holly Connects Unveils Holly5™ 5.1 Version.....II-81
1$100
   Bighand Introduces Server-based Speech Recognition module.....II-82
Loquendo Introduces Speech Recognition Technology in Danish and Finnish.....II-82
1$100
   Loquendo Launches Voice Analysis Run-Time Server.....II-83
Wizzard Software Introduces New Version of AT& T Natural Voices.....II-83
Ericsson unveils AMR Wideband for Telephony Networks.....II-83
ETRI Introduces a New Functionality for Speech Recognition.....II-83
American Airlines Announces Enhancement of ‘Remember Me'.....II-83
Nexidia Introduces AudioFinder 2.0.....II-83
1$100
   Verint Rolls Out Impact 360® Speech Analytics Solutions.....II-84
Vodafone Turkey Launches Voice Portal Platform.....II-84
AppTek Offers Enhanced PlainSpeech Solutions.....II-84
1$100
   SpinVox Extends Voice Message Conversion System in Latin America.....II-85
SpinVox Launches 3 New Open Application Programming Interface Language
  Versions.....II-85
Envision Telephony Rolls Out InteractionIQ.....II-85
1$100
   Yap Releases New Software Development Kit.....II-86
Auralog Unveils New Updated TELL ME MORE® v9 Version.....II-86
Fonix Speech Introduces VoiceSync 1.0 Software.....II-86
1$100
   Nexidia Introduces ESI-Monitor and Agent Assist for Contact Centers.....II-87
Nuance Communications Launches Version 8 of Dictaphone Enterprise Speech
  System.....II-87
Aurix Introduces Gopher-it™.....II-87
1$100
   Sakhr Software Introduces Arabic Language Buddy for iPhone.....II-88
Vlingo Introduces Mobile Voice Recognition Service via Ovi Store.....II-88
Fonix Speech Licenses Fonix VoiceIn 4.2 Software to Autodesk.....II-88
Fonix Speech Unveils Voice Sync 1.0 Speech Recognition Software.....II-88
1$100
   Google India Introduces mobile application for Nokia.....II-89
VoiceCorp Unveils webReader.....II-89
Etisalat Introduces Voice Activated Directory.....II-89
1$100
   Japplis Rolls Out Japplis Speech 1.0.....II-90
Vianix Launches SPART.....II-90
Vocollect Rools Out SRX Wireless Headset on WORKABOUT PRO SPEECH Mobile Computer from
  Psion.....II-90
1$100
   Sensory Launches BlueGenie Voice Interface.....II-91
Fonix Speech Introduces Fonix VoiceIn® 5.0 Tool-kit.....II-91
Vlingo Unveils Voice-powered Interface for BlackBerry Smartphones.....II-91
Wizzard Software Unveils IBM ViaVoice 10.6.....II-91
Natural Speech Communication Releases SnippTags.....II-91
1$100
   LumenVox Speech Engine Completes Compliance with VoIP Application Platform.....II-92
Dolbey Introduces Voice2TextTM.....II-92
Vlingo Unveils Voice Recognition on Yahoo! oneSearch.....II-92
Rosetta Stone Launches Version 3 Personal Edition of Rosetta Stone Irish.....II-92
Fonix Speech Unveils Fonix Speech VoiceIn Technology.....II-92
1$100
   Fonix Speech Introduces FonixTalk TTS 6.0 Software Technology.....II-93
Nuance Communications Launches Improved Navigon 8110.....II-93
Bangor University Introduces Speech Recognition Technology.....II-93
ASC to Unveil INSPIRATIONpro 8.0.....II-93
1$100
   NAVIGON and RadioShack Launches Navigators.....II-94
Wavelink® Introduces Wavelink SpeakeasyTM SDK.....II-94
Etisalat Introduces IBSAR Text-to-Speech Software.....II-94
Paetec Holding Launches Hosted Broadcast Notification Service.....II-94
1$100
   Nextar Unveils 14-BC Personal Navigation Device.....II-95
Serotek Introduces Keys for K-12.....II-95
Textic Launches Talklets.....II-95
Callbright Unveils Lead ChaserTM.....II-95
Sorenson Communications Introduces SIPRelay Mobile.....II-95
1$100
   Clarion Launches ClarionMiND.....II-96
SpinVox®, Mutare Software and Avaya Launches Speech to Text.....II-96
OKI Electric Industry Rolls Out Flexvoice(SM).....II-96
MedQuist Introduces SPEECHQ for RadiologyTM.....II-96
1$100
   Nuance Communication Launches VSuite® 3.....II-97
MacSpeech Introduces Enhanced MacSpeech Dictate Version.....II-97
Cyberhand Technologies International to Launch MiniTalk1.....II-97
1$100
   LatticeBridge to Introduce Local-Vocal Service.....II-98
RadiSys® to Introduce Integrated Technologies for Convedia®.....II-98
Wind River Systems Announces Plans to Launch Linux Platform for Infotainment.....II-98
Nuance Communications Introduces Voicemail to Text.....II-98
1$100
   Revolabs Introduces xTagTM a Comprehensive Solution.....II-99
SDC Solutions Launches IntelliSPEECH® 6.0.....II-99
Speak2Me Unveils Interactive Advertising Platform.....II-99
1$100
   Wizzard Launches AT&T Natural Voices Text-to-Speech 4.2.....II-100
Dialog GSM Introduces IVR Automatic Speech Recognition.....II-100
SVOX Launches Polyglot Text-to-Speech.....II-100
Acapela to Introduce Text-to-Speech Engine for iPhone.....II-100
OnviSource Unveils OnviCord Explora.....II-100
1$100
   Nuance Communications Launches Dragon Medical 10.....II-101
Promptu Systems Rolls Out Voice Dictation System.....II-101
Dial Directions Unveils ‘Say Where'.....II-101
Openstream Introduces Cue-me.....II-101
1$100
   Oki Electric Industry Rolls Out Polluxstar®.....II-102
Nuance Communications Introduces Nine Indian Languages for Speech Recognition.....II-102
BlueAnt Wireless Unveils Supertooth 3 Bluetooth® Handsfree.....II-102
1$100
   Audiopoint to Introduce Voice Terminal Service.....II-103
CSR Enhances BlueCore5-Multimedia Platform.....II-103
iSOFT's RadCentre Introduces Speech Recognition Software.....II-103
1$100
   Envox Rolls Out Envox 7.1.....II-104
Nuance Communications Launches Dragon® NaturallySpeaking® 10.....II-104
1$100
   Navigon Unveils Navigon 2100 Max and 2120 Max PNDs.....II-105
IgeaCare Systems Introduces ConversationPRO(TM) for Microsoft Dynamics CRM
  4.0.....II-105
NextUp.com Introduces Novel Acapela Voices.....II-105
Active Voice Unveils VideoMail Version 1.1.....II-105
1$100
   Fonix Speech Unveils FonixTalkTM 6.1 TTS.....II-106
Convergys Unveils Interaction Composer and Intervoice® Voice Portal 6.0.....II-106
1$100
   NSC Launches MSS to Provide Navigation and Search Capabilities for Enterprise Market
  Applications.....II-107
NSC Introduces Video Search Service for EVTV1 Website.....II-107
1$100
   Novauris Introduces NovaSearch® CompactTM to Embedded and Hand-Held Devices.....II-108
K-NFB Reading Technology Introduces Reader Mobile Product Line.....II-108
1$100
   Intervoice Unveils Intervoice Voice Portal 5.....II-109
Nuance Introduces SmartListenerTM Software Technology.....II-109
1$100
   Nuance Communications Unveils Nuance Mobile Speech Platform 2.5 for BREW
  Developers.....II-110
Nuance Communications Launches Novel version of Dictaphone PowerScribe 5.0 for
  Radiology Reporting Solution.....II-110
1$100
   Nuance Communications launches Enterprise Express® Speech SystemTM.....II-111
Sensory Introduces BlueGenie LiteTM Speech Output Solution.....II-111
1$100
   Telisma and Nusuara Launch teliSpeech in Malay and Thai.....II-112
Voxify Develops Interactive Outbound Flight voice Check-in Solution with Continental
  Airlines.....II-112
Wizzard Software Unveils AT&T Natural Voices Text to Speech Version 4.2.....II-112
Telephonetics VIP Launches Beta Version of Remind+.....II-112
1$100
  5. RECENT INDUSTRY ACTIVITY.....II-11329 $1450  
   Aumtech Enters into Partnership with Digium.....II-113
ROK Enters into Partnership with Spoken Communications.....II-113
1$100
   SpinVox Acquired by Nuance.....II-114
West Interactive Snaps Up TuVox.....II-114
AudioCodes to Acquire NSC.....II-114
1$100
   AVST Takes Over Active Voice.....II-115
Nuance Communications Snaps up MacSpeech.....II-115
AVST Inks Letter of Intent with Voice Mobility International.....II-115
Warburg Pincus Plans to Purchase a Stake in Nuance Communications.....II-115
1$100
   Telephonetics Enters into Agreement with Freedom.....II-116
MedQuist and HealthTrust Purchasing Sign Medical Transcription Agreement.....II-116
Raytheon Acquires BBN Technologies.....II-116
1$100
   Nuance Purchases Portions of Speech Recognition Technology Code of IBM.....II-117
TDI Integrates RealSpeakTM into Liberation® Platform Version 7.0.6.....II-117
MModal's AnyModal CDS Selected by Scribe.....II-117
1$100
   cPAQ Taxi Despatch System Incorporates Loquendo Speech Technology.....II-118
Air France Expands Use of Speech Recognition Technology.....II-118
Supercanal and TDN Deploy WinCAPS Subtitling Technology.....II-118
Cincinnati Bell's Voice2Text Service to be Powered by Yap.....II-118
BMW 2010 Models to Feature Nuance's Solutions.....II-118
1$100
   Becker and Mercedes-Benz Deploy Nuance Speech Technology.....II-119
SVOX Takes Over Siemens' Professional Speech Processing Group.....II-119
Nuance Communications and IBM Sign Agreement.....II-119
ASC to Form New Subsidiary.....II-119
1$100
   Textic Acquired by ROK.....II-120
IVO, RNIB Release Text-to-Speech Technology for Visually Impaired.....II-120
Nuance, IBM in Joint Initiative Agreement.....II-120
1$100
   Nuance Acquires Jott Networks.....II-121
Dial Directions Acquired by Sakhr Software.....II-121
Spoken Communications Acquires Voicemail Services from GotVoice.....II-121
1$100
   Nuance Communications to Establish R&D Center.....II-122
Digium(R) Enters into Partnership with Vestec.....II-122
AT&T to Partner with Vlingo.....II-122
1$100
   Loquendo and Avaya Expand Partnership.....II-123
O2 UK Inks Agreement with Telmap.....II-123
Neurostar Solutions to Enter into Partnership with M*Modal.....II-123
1$100
   ConvoCast and blinkx to Enter into Alliance.....II-124
YES Bank, Cisco to Enter into Partnership.....II-124
MediVoice and VisionTree Enter into Partnership.....II-124
SVOX to Enter into Alliance with Microsoft.....II-124
Safari Telecom Enters into Alliance with Dr. Reddy's Laboratories.....II-124
1$100
   GE Healthcare IT signs Agreement with M*Modal.....II-125
Transolutions and M*Modal Sign Agreement.....II-125
Innovectra Enters into Partnership with Audiopoint.....II-125
Message Technologies Signs Agreement with USA 800.....II-125
1$100
   Telesoft Technologies Enters into Partnership with Telisma.....II-126
Call Genie and Spoken Communications Sign Agreement.....II-126
IGEL Technology Enters into Partnership with Philips Speech Recognition
  Systems.....II-126
Digium® and Cepstral Enter into Alliance.....II-126
1$100
   Wavelink® Enters into Partnership with Vangard Voice Systems.....II-127
Voxpilot and Cepstral Enter into Partnership.....II-127
Gale Signs Agreement with VoiceCorp.....II-127
Caplay Invests in Textic.....II-127
LXE Inks Agreement with MCL Technologies.....II-127
TravellingWave and Zi Sign Non-Exclusive Integration Agreement.....II-127
1$100
   eServGlobal Enters into Partnership with SpinVox®.....II-128
Lion Share Capital to Purchase stake in Advanced Voice Recognition Systems.....II-128
Royal Philips Electronics Inks Global Licensing Agreement with Microsoft.....II-128
Gold Systems Collaborates with Tellme.....II-128
1$100
   PSL Management and Software Technology and Bilingual Software Jointly Develop Easy
  Document Management System.....II-129
SVOX Collaborates with Microsoft.....II-129
West Interactive Partners PerSay.....II-129
SunGard Selects IBM's Websphere Voice Server and Speaker Verification.....II-129
1$100
   China Merchant Bank Chooses PerSay's Freespeech.....II-130
Tata Sky and Ubona Technologies Enter into a Partnership.....II-130
VoxMedia Consulting and Tellme Enter into an Alliance.....II-130
MedQuist Selects Clario's zVision Software.....II-130
Intermec Technologies Selects CTG Logistic Solutions' CTGTALKTM.....II-130
1$100
   Alelo and Voice of America Sign Contract.....II-131
InteGreat and Nuance Communications Announce Partnership Extension.....II-131
Nokia Signs a Deal with Nuance.....II-131
Yap Selects Caringo's Content Storage Software.....II-131
1$100
   Wipro and Harman International Industries Jointly Set Up a Technology Centre.....II-132
General Motors Selects In-Car Voice Dialing System of LumenVox and Redmond
  Software.....II-132
Telephonetics VIP Partners ONI.....II-132
Eckoh and Ideal Shopping Direct Enter into a Contract.....II-132
Digium Partners Metaphor Solutions.....II-132
1$100
   Active Voice Collaborates with Digium and LumenVox to Introduce Active Voice
  SPEAK.....II-133
Nuance Communication Inks Reseller Agreement with Amirsys to Address Requirements of
  Radiologists.....II-133
Nuance Acquires eScription.....II-133
1$100
   Avaya Selects Nuance Communications to Improve Collaboration and Productivity Options
  of its Unified Communications.....II-134
MacSpeech Inks Agreement with Nuance Communications to Provide Mac Users with
  State-of-the-Art Speech Recognition Solution.....II-134
Severn Trent Water Selects Syntellect to Supply Automated Telephone Services.....II-134
1$100
   Telisma Enters into Collaboration with NuSuara to Co-Develop Speech Recognition
  Solutions.....II-135
Holly Connects Enters into Partnership with telisma.....II-135
Telisma Enters into Partnership with PerSay to Supply Comprehensive Voice
  Solutions.....II-135
1$100
   Voxify Assists Genesys to Provide Critical Speech Applications for the ‘Intelligent
  Customer Front Door' Solution.....II-136
Telephonetics VIP Signs Multi-Year Deal with Kingston Communications to Supply
  Co-location and Network Infrastructure.....II-136
Siemens Enterprise Communications Extends Partnership with Telephonetics VIP to
  Introduce Voice Automation Solution.....II-136
1$100
   Telephonetics VIP Bags Contract for Contact Center Solution with NHS Lothian.....II-137
Enghouse Systems Takes Over Envox Worldwide.....II-137
1$100
   Nuance Communications Buys Philips Speech Recognition Systems.....II-1381$100
   Convergys Buys Intervoice.....II-139
OnMobile Takes Over Telisma.....II-139
Syntellect Buys Fluency Voice Technology.....II-139
1$100
   CatchWord Enters into Alliance with Telisma.....II-140
Nuance Communications and Nokia Sign Agreement.....II-140
Digium® Enters into Partnership with I6NET Solutions and Technologies.....II-140
1$100
   Acapela Group and ScanDis Enter into Agreement.....II-141
Samoyed Energy Signs LoI with Advanced Voice Recognition Systems.....II-141
1$100
  6. FOCUS ON SELECT GLOBAL PLAYERS.....II-1426 $495  
   Acapela Group (France).....II-142
Applied Voice & Speech Technologies, Inc. (USA).....II-142
Convergys Corp. (USA).....II-142
1$100
   Fonix Speech, Inc. (USA).....II-143
Genesta Partnership (USA).....II-143
Genesys Telecommunications Laboratories, Inc. (USA).....II-143
HomeSeer Technologies, LLC (USA).....II-143
1$100
   IBM Voice Systems (USA).....II-144
Intel Corporation (USA).....II-144
iVoice Technology, Inc. (USA).....II-144
Microsoft Speech Technologies (USA).....II-144
1$100
   Nortel Networks Corporation (Canada).....II-145
Novauris, LLC (USA).....II-145
Nuance Communications, Inc. (USA).....II-145
Sensory, Inc. (USA).....II-145
1$100
   Speech + Mobility (USA).....II-146
Syntellect (USA).....II-146
Telephonetics VIP Ltd. (The United Kingdom).....II-146
Telisma (France).....II-146
1$100
   Vocollect, Inc. (USA).....II-147
Voxify, Inc. (USA).....II-147
Voxware, Inc. (USA).....II-147
Wizzard Software Corporation (USA).....II-147
1$100
  7. GLOBAL MARKET PERSPECTIVE.....II-148   
   Table 7: World Recent Past, Current & Future Analysis for Speech Technology by Geographic Region – USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2007 through 2015 (includes corresponding Graph/Chart).....II-1481$350
   Table 8: World Historic Review for Speech Technology by Geographic Region – USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2006 (includes corresponding Graph/Chart).....II-1491$350
   Table 9: World 11-Year Perspective for Speech Technology by Geographic Region – Percentage Breakdown of Dollar Sales for USA, Canada, Japan, Europe and Rest of World Markets for Years 2005, 2010 & 2015 (includes corresponding Graph/Chart).....II-1501$350
   Speech Technology Market by Product Segment.....II-151
Table 10: World Recent Past, Current & Future Analysis for Automatic Speech Recognition by Geographic Region – USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2007 through 2015 (includes corresponding Graph/Chart).....II-151
1$350
   Table 11: World Historic Review for Automatic Speech Recognition by Geographic Region – USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2006 (includes corresponding Graph/Chart).....II-1521$350
   Table 12: World 11-Year Perspective for Automatic Speech Recognition by Geographic Region – Percentage Breakdown of Dollar Sales for USA, Canada, Japan, Europe and Rest of World Markets for Years 2005, 2010 & 2015 (includes corresponding Graph/Chart).....II-1531$350
   Table 13: World Recent Past, Current & Future Analysis for Text-to-Speech by Geographic Region – USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2007 through 2015 (includes corresponding Graph/Chart).....II-1541$350
   Table 14: World Historic Review for Text-to-Speech by Geographic Region – USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2006 (includes corresponding Graph/Chart).....II-1551$350
   Table 15: World 11-Year Perspective for Text-to-Speech by Geographic Region – Percentage Breakdown of Dollar Sales for USA, Canada, Japan, Europe and Rest of World Markets for Years 2005, 2010 & 2015 (includes corresponding Graph/Chart).....II-1561$350
   Table 16: World Recent Past, Current & Future Analysis for Speaker Verification by Geographic Region – USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2007 through 2015 (includes corresponding Graph/Chart).....II-1571$350
   Table 17: World Historic Review for Speaker Verification by Geographic Region – USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2006 (includes corresponding Graph/Chart).....II-1581$350
   Table 18: World 11-Year Perspective for Speaker Verification by Geographic Region – Percentage Breakdown of Dollar Sales for USA, Canada, Japan, Europe and Rest of World Markets for Years 2005, 2010 & 2015 (includes corresponding Graph/Chart).....II-159
1$350
  8. THE UNITED STATES.....II-1606 $1450  
   A. Market Analysis.....II-160
Current & Future Analysis.....II-160
Speech Technology Market.....II-160
Table 19: US Speech Technology Market (2007): Percentage Breakdown by Application–Call Centers, Directory, Communications, Business Process, Transactions, and Others (includes corresponding Graph/Chart).....II-160
1$350
   Growing Adoption of Speech Recognition Systems Among American Doctors.....II-161
Speech Recognition Technology Making Way into Air Traffic Control.....II-161
1$100
   Other Statistical Findings:.....II-162
Table 20: US Market for Interactive Voice Response (IVR) Systems by End-Use Sector – Percentage Breakdown of Revenues for Banking/Finance, Telecom, Insurance, Travel/Hospitality, Healthcare and Other Markets for the year 2008 (includes corresponding Graph/Chart).....II-162

Table 21: US Market for Interactive Voice Response (IVR) Systems (2010): Percentage Share Breakdown of Revenues by Product Segment (includes corresponding Graph/Chart).....II-162
1$350
   B. Market Analytics.....II-163
Table 22: US Recent Past, Current & Future Analysis for Speech Technology by Product Segment – Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2007 through 2015 (includes corresponding Graph/Chart).....II-163
1$350
   Table 23: US Historic Review for Speech Technology by Product Segment – Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2006 (includes corresponding Graph/Chart).....II-1641$350
   Table 24: US 11-Year Perspective for Speech Technology by Product Segment – Percentage Breakdown of Dollar Sales for Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets for Years 2005, 2010 & 2015 (includes corresponding Graph/Chart).....II-165
1$350
  9. CANADA.....II-1665 $950  
   A. Market Analysis.....II-166
Current & Future Analysis.....II-166
Speech Technology Market.....II-166
1$100
   Consumer Trends.....II-167
Emergence of VoiceTIMES.....II-167
1$100
   B. Market Analytics.....II-168
Table 25: Canadian Recent Past, Current & Future Analysis for Speech Technology by Product Segment – Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2007 through 2015 (includes corresponding Graph/Chart).....II-168
1$350
   Table 26: Canadian Historic Review for Speech Technology by Product Segment – Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2006 (includes corresponding Graph/Chart).....II-1691$350
   Table 27: Canadian 11-Year Perspective for Speech Technology by Product Segment – Percentage Breakdown of Dollar Sales for Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets for Years 2005, 2010 & 2015 (includes corresponding Graph/Chart).....II-170
1$350
  10. JAPAN.....II-1713 $950  
   Market Analysis.....II-171
Table 28: Japanese Recent Past, Current & Future Analysis for Speech Technology by Product Segment – Automatic Speech Recognition, Text-to-Speech and Speaker Verification Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2007 through 2015 (includes corresponding Graph/Chart).....II-171
1$350
   Table 29: Japanese Historic Review for Speech Technology by Product Segment – Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2006 (includes corresponding Graph/Chart).....II-1721$350
   Table 30: Japanese 11-Year Perspective for Speech Technology by Product Segment – Percentage Breakdown of Dollar Sales for Automatic Speech Recognition, Text-to-Speech and Speaker Verification Markets for Years 2005, 2010 & 2015 (includes corresponding Graph/Chart).....II-173
1$350
  11. EUROPE.....II-1744 $950  
   A. Market Analysis.....II-174
Current & Future Analysis.....II-174
Speech Technology Market.....II-174
1$100
   B. Market Analytics.....II-175
Table 31: European Recent Past, Current & Future Analysis for Speech Technology by Product Segment – Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2007 through 2015 (includes corresponding Graph/Chart).....II-175
1$350
   Table 32: European Historic Review for Speech Technology by Product Segment – Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2006 (includes corresponding Graph/Chart).....II-1761$350
   Table 33: European 11-Year Perspective for Speech Technology by Product Segment – Percentage Breakdown of Dollar Sales for Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets for Years 2005, 2010 & 2015 (includes corresponding Graph/Chart).....II-177
1$350
  12. REST OF WORLD.....II-1785 $950  
   A. Market Analysis.....II-178
Current & Future Analysis.....II-178
Asia-Pacific Speech Technology Market.....II-178
India.....II-178
Singapore.....II-178
1$100
   Korea.....II-179
Key player.....II-179
AudioCodes Ltd (Israel).....II-179
1$100
   B. Market Analytics.....II-180
Table 34: Rest of World Recent Past, Current & Future Analysis Market for Speech Technology by Product Segment – Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2007 through 2015 (includes corresponding Graph/Chart).....II-180
1$350
   Table 35: Rest of World Historic Review for Speech Technology by Product Segment – Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2006 (includes corresponding Graph/Chart).....II-1811$350
   Table 36: Rest of World 11-Year Perspective for Speech Technology by Product Segment – Percentage Breakdown of Dollar Sales for Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets for Years 2005, 2010 & 2015 (includes corresponding Graph/Chart).....II-1821$350
COMPETITION 619$995
  
Total Companies Profiled: 211 (including Divisions/Subsidiaries - 225)

Region/Country                 Players


The United States                 141    
Canada                             13
Japan                               2
Europe                             50
     France                         3
     Germany                       12
     The United Kingdom            16
     Italy                          1
     Spain                          1
     Rest of Europe                17
Asia-Pacific (Excluding Japan)     14
Middle East                         5
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