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  SOFTWARE-AS-A-SERVICE (SAAS)
A Global Strategic Business Report

This report analyzes the Global market for Software-As-A-Service (SaaS) in the Enterprise Application Software Market (EAS) in US$ Million by the following segments: CCC (Content, Communications & Collaboration), CRM (Customer Relationship Management), ERP & SCM (Enterprise Resource Planning, and Supply Chain Management), Office Suites, DCC (Digital Content Creation), and Others. Annual forecasts are provided for the period 2006 through 2015. The report profiles 115 companies including many key and niche players worldwide such as Ali Software (Shanghai) Co, Ltd., Citrix Online, Inc., Concur Technologies, Inc., Hewlett Packard Development Company, IntraLinks, Inc., Intuit, Inc., Kenexa Corporation, Microsoft Corporation, NetSuite, Inc., Omniture, Inc., Salesforce.com, Inc., and WebEx Communications, Inc. Market data and analytics are derived from primary and secondary research. Company profiles are mostly extracted from URL research and reported select online sources.

CODE:    MCP-6157  PAGES:    891
PRICE:    $4950  DATE:       February 2010
COMPANIES:  115  MARKET DATA TABLES:   178
Due to the proprietary nature, our previews are offered only to manufacturers, top-tier management consultants, investment banks, and investment research groups.

 TABLE OF CONTENTS  
  SOFTWARE-AS-A-SERVICE (SAAS) (Complete Report) Pages : 891   | $4950
I. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS3$100
   Study Reliability and Reporting Limitations.....I-1  
   Disclaimers.....I-2
Data Interpretation & Reporting Level.....I-2
  
   Quantitative Techniques & Analytics.....I-3
Product Definitions and Scope of Study.....I-3
  
II. EXECUTIVE SUMMARY75$4000
  1. INDUSTRY OVERVIEW.....II-114 $1950  
   Enterprise Application Software: A Strategic Review of the Current Climate.....II-1
How Sensitive is EAS to the Recession?.....II-1
1$100
   Traditional Enterprise Application Software: Singing the Blues.....II-2
Software-As-A-Service (SaaS) Emerges Tall Over the Horizon.....II-2
1$100
   All SaaS’ed Up by the Recession!.....II-31$100
   The Road Ahead .....II-4
Recession Brings in Larger Enterprises As Potential Customers.....II-4
1$100
   Evolution of SaaS As a Business Model: A Peek Into the Innovation Saga.....II-5 1$100
   Table 1: Global Market for Corporate Cloud Computing (2012): Percentage Share Breakdown of Revenue by Technology (includes corresponding Graph/Chart).....II-6
SaaS-Not a “Buzzword” Anymore.....II-6
1$350
   SaaS: Conquering Unexplored Domains.....II-7
SaaS: An Efficient Delivery Model for SMB ERP Software.....II-7
Table 2: Worldwide Small/Medium Business (SMB) Enterprise Resource Planning (ERP) Market (2007): Percentage Share Breakdown of Revenues by Player (includes corresponding Graph/Chart).....II-7
1$350
   Competitive Scenario.....II-8
Table 3: Global Software-As-A-Service (SaaS) Market (2007): Percentage Share Breakdown of Revenue by Leading Vendors (includes corresponding Graph/Chart).....II-8
Pure Play Vendors’ Pure Domination.....II-8
1$350
   Large Vendors Turn Market Followers.....II-9
Latecomers, But Potential Challengers.....II-9
Key Market Trends & Issues.....II-9
Internet Backs ‘On Demand’ Success.....II-9
1$100
   Subscription Based Contracts Finds Edge in the On Demand Software Market.....II-10
Software Upgrade & Replacement Needs Fuel Demand for On-Demand Software.....II-10
Newer Application Possibilities for SaaS On the Roll .....II-10
1$100
   Moving Beyond SMBs.....II-11 1$100
   Table 4: Global Market for Software-As-A-Service (SaaS) (2008 & 2012F): Percentage Share Breakdown of Revenue by Size of Client Companies (includes corresponding Graph/Chart).....II-12
Ad Hoc Support Services: A Growing Trend.....II-12
1$350
   Industry/Vertical Specific Applications Gain Traction .....II-13
SaaS for Insurance Sector Still in Nascent Stage .....II-13
Other Potential End-Use Markets.....II-13
1$100
   Outlook.....II-14
1$100
  2. TECHNOLOGY/SERVICE OVERVIEW.....II-1512 $800  
   Introduction.....II-15
Traditional Enterprise Software Model Vs. ASP/SaaS Model.....II-15
1$100
   Why Software-as-a-Service (SaaS)?.....II-16
End-Use Applications.....II-16
1$100
   Background & Evolution.....II-171$100
   SaaS Evolution.....II-181$100
   Choice of SaaS Solution.....II-19
Application Suites Vs. Best-of-Breed Products.....II-19
Best-of-Breed Products and Services.....II-19
Benefits.....II-19
1$100
   Challenges.....II-20
Vendor Apprehension.....II-20
Limited Flexibility.....II-20
1$100
   Security and Privacy: A Matter of Concern .....II-21
Other Pitfalls of the SaaS Approach.....II-21
1$100
   New Solution Launches: Order of the Day.....II-221$100
   SaaS in Enterprise Application Software Market.....II-23
Enterprise Application Software (EAS).....II-23
Content, Communications and Collaboration (CCC).....II-23
Digital Content Creation (DCC).....II-23
Customer Relationship Management (CRM).....II-23
Enterprise Resource Planning (ERP).....II-23
Supply Chain Management (SCM).....II-23
1$100
   Office Suites.....II-24
Product Lifecycle Management (PLM).....II-24
HR Applications.....II-24
SaaS in the CRM & Business Intelligence Market: A Special Focus.....II-24
Customer Relationship Management (CRM).....II-24
1$100
   Benefits of SaaS CRM Usage.....II-25
Business Intelligence.....II-25
End-Usage.....II-25
2$200
  3. RECENT INDUSTRY ACTIVITY.....II-2720 $1600  
   Expesite Takes Over Report Hawk.....II-27
Waypoint Global Acquires Powerway.....II-27
Webroot and Zix Enter into Partnership.....II-27
1$100
   Chyron and Asseto Enter into Technology Partnership.....II-28
Mimecast® and Iron Mountain Digital Enter into Partnership.....II-28
RMI Snaps Up 10East.....II-28
1$100
   Active Data Services and Sorriso Technologies Enter into Partnership .....II-29
RightAnswers and Service-now.com Enter into Partnership.....II-29
ClickSoftware to Take Over Assets of AST.....II-29
Siemens Signs Agreement with SuccessFactors.....II-29
1$100
   Payroll Vault Partners with SaaShr.Com.....II-30
Intuit Acquires PayCycle.....II-30
Razorsight Purchases SingleTusk Solutions.....II-30
1$100
   F-Secure Purchases Steek.....II-31
HostMySite's Elastic Enterprise Computing Merges with Hosting.com's Cloud Hosting
  Solutions.....II-31
1$100
   Broadridge Financial Solutions Takes Over Access Data.....II-321$100
   SunGard Buys ICE Risk Commodity Trading Platform.....II-33
Lecere Corporation Merges with Full Circle Image.....II-33
NTT Forms Joint Venture with Local Package Vendors.....II-33
1$100
   Fujitsu Signs Agreement with salesforce.com.....II-34
Axios Systems Inks Partnership Agreement with DataCenter.....II-34
McGraw-Hill Higher Education Enters into Alliance with Tegrity.....II-34
1$100
   Hyland Software establishes Data Center.....II-35
Cisco Signs Agreement with Saudi Telecom.....II-35
SunGard Higher Education Collaborates with iModules Software.....II-35
1$100
   Salesforce.com Establishes Data Center for Cloud Computing Applications.....II-36
Net suite Enter into Partnership with Fujitsu.....II-36
1$100
   Bright Cove Enters into Strategic Alliance with Adobe Systems.....II-37
Bitrix Enters into Partnership with Parallels.....II-37
1$100
   Etelos Signs Distribution Deal with Renovatix Solutions.....II-38
IBM Collaborates with eFuture.....II-38
East Nets to Sign Distribution Agreement with Smart Stream Technologies.....II-38
1$100
   Really Strategies Purchases DocZone.....II-39
DiscountASP.NET Enters into Partnership with Gizmox.....II-39
Big Y Foods Chooses Revionics.....II-39
TrackVia Enters into Partnership with Jamcracker.....II-39
1$100
   Akamai Technologies Signs Agreement with OpSource.....II-40
SAP Acquires Coghead.....II-40
Attenda Renews Contract with BIW Technologies.....II-40
1$100
   Boomi Enters into Partnership with TargetX.....II-41
Descartes Systems Acquires Logistics Business Oceanwide.....II-41
E&K Scientific and Sciformatix Collaborate.....II-41
1$100
   SugarCRM and Tata Communications Collaborate.....II-42
CorpFlex Merges with NetMicro.....II-42
Talent Four Collaborates with Transformare.....II-42
Mentor Distribution and signagelive Ink Distribution Agreement.....II-42
1$100
   QED Connect and JASB2B Enter into Joint Venture.....II-43
WDCi Collaborates with Boomi.....II-43
1$100
   NEC to Partner with Salesforce.com, Oracle, and WingArc Technologies.....II-44
IBM to Buy Strategic Messaging Service Business from Outblaze.....II-44
Globo Purchases Stake in ReachFurther Communications.....II-44
1$100
   Acresso Software Takes Over Intraware.....II-45
Host Analytics Enters into Partnership with Boomi.....II-45
1$100
   Thomson Reuters Inks Agreement with Paisley.....II-46
Microsoft Acquires Danger, Inc......II-46
1$100
  4. PRODUCT LAUNCHES.....II-4718 $1100  
   Wecoo.com Introduces Service Platform.....II-47
Wyless Introduces Porthos.....II-47
Transverse Launches blee(p) On Demand.....II-47
SEG Software Launches SEG SaaS.....II-47
1$100
   Etisalat and Symantec to Introduce EmailDefend Service.....II-48
Computer Guidance Corporation Launches eCMS on SaaS.....II-48
1$100
   Netage Solutions Launches Dynamo Version 6.....II-49
Box.net Introduces New Version.....II-49
1$100
   SunGard Financial Systems Introduces Ambit Customer Due Diligence.....II-50
SAP Launches Feature Pack 2.0.....II-50
Telstra Business Group Introduces T-Suite.....II-50
1$100
   Interactive Medica Introduces IM Strategic Selling.....II-51
Demandbase Launches Demandbase Professional 2.0.....II-51
Funambol Introduces Hosted Funambol.....II-51
1$100
   Pearl Introduces Pearl Express for SMEs.....II-52
Fundtech Launches PAYplus Connect.....II-52
1$100
   Esker Introduces Esker on Demand Accounts Payable Automation Service.....II-53
Sendmail Introduces Sentrion Cloud Services.....II-53
1$100
   NetSuite Introduces New Product Extension for NS-BOS Platform.....II-54
Microsoft Launches Exchange and Office SharePoint in US.....II-54
Exobox Technologies Unveils SaaS Data Leak Detection Software.....II-54
1$100
   Widemile Unveils Widemile OptimizeTM - Enterprise Edition.....II-55
Ceridian to Unveil Advanced Ceridian Performance Management Express Software.....II-55
Google Unveils Reseller Program for Google Apps.....II-55
1$100
   SpringCM Unveils Latest Version SpringCM 5.0.....II-561$100
   KnowledgeTree® Introduces Updated KnowledgeTreeLive.....II-57
Magic Software Enterprises UK Launches uniPaaS Application Platform.....II-57
1$100
   Webroot Launches New E-mail and Web Security Services.....II-581$100
   Oracle Introduces License Model.....II-59
Marketcetera & NYSE Introduce Trading Platform.....II-59
Savvion and Nissho Electronics Introduces SaaS Application: BPMS.....II-59
1$100
   Zoho Office Develops for Microsoft SharePoint.....II-60
XO Communications Introduces XO Connect SaaS Application.....II-60
1$100
   Evergreen Systems Introduces Evergreen-Delivered HP SaaS.....II-611$100
   RokkSoft to Introduce DecisionBuilder ERP SaaS.....II-62
Paglo Launches Amazon EC2 monitoring application SaaS.....II-62
1$100
   NetSuite Introduces New Financial Planning Module.....II-63
Servoy Releases Servoy 4.13.....II-63
Proofpoint Launches Advanced Version of Proofpoint ARCHIVETM.....II-63
2$200
  5. FOCUS ON SELECT GLOBAL PLAYERS.....II-655 $350  
   Ali Software (Shanghai) Co, Ltd., (China).....II-65
Citrix Online, Inc., (USA).....II-65
Concur Technologies, Inc (USA).....II-65
1$100
   Hewlett Packard Development Company (USA).....II-66
IntraLinks, Inc., (USA).....II-66
Intuit, Inc., (USA).....II-66
1$100
   Kenexa Corporation (USA).....II-67
Microsoft Corporation (USA).....II-67
NetSuite, Inc., (USA).....II-67
1$100
   Omniture, Inc., (USA).....II-68
Salesforce.com, Inc., (USA).....II-68
1$100
   WebEx Communications, Inc., (USA).....II-69
1$100
  6. GLOBAL MARKET PERSPECTIVE.....II-70   
   Table 5: World Recent Past, Current & Future Analysis for Software-As-A-Service (SaaS) in the Enterprise Application Software Market by Geographic Region – United States, Japan, Europe, Asia Pacific, and Rest of World Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2006 through 2015 (includes corresponding Graph/Chart).....II-701$350
   Table 6: World 10-Year Perspective for Software-As-A-Service (SaaS) in the Enterprise Application Software Market by Geographic Region – Percentage Breakdown of Revenues for the United States, Japan, Europe, Asia Pacific, and Rest of World Markets for Years 2006, 2009 & 2015 (includes corresponding Graph/Chart).....II-711$350
   Table 7: World Recent Past, Current & Future Analysis for Software-As-A-Service (SaaS) in the Enterprise Application Software Market (EAS) by Segment – Content, Communications & Collaboration (CCC), Customer Relationship Management (CRM), Enterprise Resource Planning (ERP) & Supply Chain Management (SCM), Office Suites, Digital Content Creation (DCC), and Other Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2006 through 2015 (includes corresponding Graph/Chart).....II-721$350
   Table 8: World 10-Year Perspective for Software-As-A-Service (SaaS) in the Enterprise Application Software Market by Segment – Percentage Breakdown of Revenues for Content, Communications & Collaboration (CCC), Customer Relationship Management (CRM), Enterprise Resource Planning (ERP) & Supply Chain Management (SCM), Office Suites, Digital Content Creation (DCC), and Others for Years 2006, 2009 & 2015 (includes corresponding Graph/Chart).....II-731$350
   Table 9: Asia-Pacific (Excluding Japan) Recent Past, Current & Future Analysis for Software-As-A-Service (SaaS) in the Enterprise Application Software Market (EAS) by Segment – Customer Relationship Management (CRM), Content, Communications & Collaboration (CCC), Back Office Applications, HR Applications, and Other Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2006 through 2015 (includes corresponding Graph/Chart).....II-741$350
   Table 10: Asia-Pacific (Excluding Japan) 10-Year Perspective for Software-As-A-Service (SaaS) in the Enterprise Application Software Market by Segment – Percentage Breakdown of Revenues for Customer Relationship Management (CRM), Content, Communications & Collaboration (CCC), Back Office Applications, HR Applications, and Others for Years 2006, 2009 & 2015 (includes corresponding Graph/Chart).....II-751$350
III. COMPETITIVE LANDSCAPE 801$995
  
Total Companies Profiled: 115 (including Divisions/Subsidiaries - 122)

Region/Country                 Players


The United States                  86   
Japan                               5
Europe                             23
     France                         1
     Germany                        1	
     The United Kingdom            17
     Rest of Europe                 4
Asia-Pacific (Excluding Japan)      7
Latin America                       1
Middle-east                         1
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Due to the proprietary nature, our previews are offered only to manufacturers, top-tier management consultants, investment banks, and investment research groups.

© Copyrights 2010, Global Industry Analysts, Inc., USA.